Ngenxa yezimo ezingavamile ezibangelwa ukusabalala kwe i-coronavirus, Iqembu Lufthansa Izinkampani zezindiza i-Lufthansa, SWISS, Austrian Airlines, Brussels Airlines kanye ne-Air Dolomiti zihlangabezana nezidingo zamakhasimende abo eduze nakakhulu.
Njengoba sekumenyezelwe kakade mhla ziyi-13 kuNdasa, amakhasimende anamathikithi ezindiza ezikhanseliwe kanye nezindiza ezikhona zeLufthansa Group zingawagcina lawa mathikithi ngaphandle kokuzibophezela osukwini olusha lwendiza ngaso leso sikhathi. Ukubhukha okukhona kakade kuzokhanselwa, kodwa inani lethikithi nethikithi lizohlala lingashintshiwe futhi linganwetshwa kuze kube yidethi entsha yokusuka futhi ehlanganisa no-31 December 2020. Amakhasimende angaphinde abhukhe aye kwenye indawo.
Ngaphambilini, amakhasimende acelwe ukuthi azise izinkampani zezindiza ngosuku azifisayo zokubhukha kabusha ngo-June 1, nokho lesi sikhathi sinwetshwe ngamaviki ayishumi nambili kuze kube umhla zingama-31 ku-Agasti 2020. Ngalesi sandiso senqubomgomo, iLufthansa Group Airlines isabela esifisweni sabaningi. amakhasimende ukusiza ukwenza izinhlelo zabo zokuhamba zivumelane nezimo ngaphansi kwezimo ezingavamile ezibangelwa ukusabalala kwe-coronavirus.
I-Lufthansa Group inikeza amakhasimende ayo isaphulelo sika-50 euro kukho konke ukubhukha kabusha. Yebo izimali zokuphinda zibhukhe ngeke zikhokhiswe, kungakhathaliseki ukuthi iyiphi imali yokugibela ebhukhiwe. Uma imali yokubhukha kabusha ibiza kakhulu ngenxa yoshintsho lwendawo (isb. ukubhukha kabusha ukusuka kohambo olufushane ukuya kohambo olude), ukuguqulwa kwekilasi lokuhamba noma okufanayo, inkokhelo eyengeziwe ingase idingeke naphezu kwesaphulelo.
Lo mthetho usebenza kumathikithi abhukhelwe futhi ahlanganisa nomhla zingama-31 kuNdasa wezi-2020 kanye nedethi yokuvakasha eqinisekisiwe kuze kube umhla zingama-31 kuZibandlela wezi-2020.
Njengamanje i-Lufthansa Group Service Centres kanye neziteshi zibhekene nenani eliphakeme ngokumangalisayo lezicelo zamakhasimende. I-Lufthansa Group ihlezi isebenzela ukukhulisa umthamo, ukuze ibhekane nesidingo. Nokho, okwamanje kunezikhathi zokulinda ezinde, okusho ukuthi ngeshwa ukucubungula izicelo zamakhasimende kungase kubambezeleke. Kubalulekile ukuqaphela ukuthi amakhasimende awadingi ukuthintana neLufthansa Group Customer Service ngaphambi kosuku lokuqala lwendiza. Ukubhukha kabusha nakho kungenzeka ngemuva kokuthi usuku lwendiza oluhleliwe seludlulile. Ukubhukha kabusha kungenziwa ngesevisi yekhasimende noma nge-ejensi yezokuvakasha. Amathuba okubhuka kabusha ngesaphulelo ku-inthanethi asathuthukiswa okwamanje. Ngokuhambisanayo, imisebenzi yokubhukha kabusha eku-inthanethi ngaphandle kwesaphulelo iyatholakala ekubhukheni kabusha kwesikhathi esifushane.
