Abahambi kumele bathande ukuthuthukiswa kwebhiliyoni lamadola kanye netheminali entsha yabagibeli e-Indianapolis International Airport.
I-JD Power and Associates imemezele ukuthi isikhumulo sezindiza sase-Indianapolis siphezulu ohlwini lwezikhumulo zezindiza ezinkulu ezingu-64 ezweni ocwaningweni lokwaneliseka kwabagibeli kanye nezivakashi ngonyaka odlule.
Lokho kusho ukuthi abagibeli bacabanga ukuthi isikhumulo sezindiza esisha esivulwe ezinyangeni ezingu-14 ezedlule sasinemithwalo embalwa elahlekile nezinye izinkinga eziye zalimaza ezinye izikhumulo zezindiza ezintsha.
“Sithole ukuthi i-Indianapolis ikleliswe phezulu kuzo zombili izigaba ezincane zezindiza ezinabagibeli abangaphansi kwezigidi eziyi-10 ngonyaka futhi iphinde ibe phezulu kakhulu kulo lonke ucwaningo. Futhi lokho kusuke ku-tie okwe-13 ocwaningweni lwangaphambilini eminyakeni emibili edlule,” kusho uStuart Greif, iphini likamongameli kanye nomphathi jikelele we-Global Hospitality ye-JD Power.
I-Col. H. Weir Cook Terminal yavulwa isikhathi esingaphezudlwana konyaka odlule, isikhathi esifanelekile senhlolovo yemakethe eyenziwe kusukela ngoJanuwari kuya kuDisemba 2009.
Futhi izinga eliphezulu le-Indianapolis lifika ngesikhathi lapho abahambi kungenzeka bagxeke kakhulu imboni yezokuvakasha.
“Ucwaningo lwalo nyaka belumayelana nokulungisa izinto eziyisisekelo. Esikhumulweni sezindiza lokho kusho ukuthi abagibeli bangene baphume esikhumulweni kalula,” usho kanje.
“Kube nentuthuko kwezobuchwepheshe eye yashintsha uhambo lwezindiza phakathi neminyaka eyishumi edlule,” esho. "Kodwa-ke ukwaneliseka kwabagibeli ngezikhumulo zezindiza kusaqhubeka kusilela emuva kwezinye izici zemboni yezokuvakasha, ikakhulukazi ngenxa yokuthi okulindelwe ngabagibeli ngezidingo eziyisisekelo - njengokulethwa kwemithwalo ngokushesha, ukunethezeka esikhumulweni sezindiza kanye nokuhamba kalula esikhumulweni sezindiza - akuhlangatshezwana nazo njalo," kusho.
I-JD Power and Associates eseCalifornia, eyaziwa kudala ngocwaningo lwayo lokumaketha nokubikezela, yakha isikali samaphuzu ayi-1,000 ukuze ibale imibono yamakhasimende nokwaneliseka okungasetshenziswa ezimbonini eziningi zesevisi nezokukhiqiza.
Ocwaningweni Lokwaneliseka Lwesikhumulo Sezindiza SaseNyakatho Melika, uchungechunge lwemibuzo luphendulwe izivakashi ezingu-12,100 64 ezikhumulweni zezindiza ezingu-XNUMX, ezabe sezibalwa ngosayizi.
Ngamaphuzu angama-777 esikalini samandla, i-Indianapolis iqhwakele eqenjini lezikhumulo zezindiza ezincane ezingama-24 ezinabagibeli abangaphansi kwezigidi eziyi-10 ngonyaka. I-Indianapolis yayinezigidi eziyisi-9 ngonyaka odlule.
I-Kansas City International inamaphuzu angama-742 ukuhola iqembu likasayizi ophakathi elinabagibeli abangaphansi kwezigidi ezingama-30. Futhi iDetroit Metropolitan Wayne County Airport inamaphuzu angama-705 ngaphezu kwesigaba esikhulu sezindiza esinabagibeli abangaphezu kwezigidi ezingama-30.
I-Indianapolis bekungeyokuqala noma yesibili endaweni ngayinye kweziyisithupha ezibalulekile ezikalwa ukwaneliseka kwamakhasimende, esho.
Izindawo ezinomthelela omkhulu zihlanganisa ukufinyeleleka kwesikhumulo sezindiza, indawo yokufaka imithwalo, inqubo yokungena nemithwalo, izindawo zokugcina, amasheke okuphepha kalula kanye nezinsiza zokudla nezokudayisa.
Ucwaningo luphinde lwathola ukuthi abahambi abajabule bavame ukusebenzisa imali eningi ezikhumulweni zezindiza.
Abagibeli abadumele ngokuhlangenwe nakho kwabo esikhumulweni sezindiza basebenzise isilinganiso esingu-$14.12 ezitolo zokudla nezitolo, kuyilapho labo ababejabule bachitha u-$20.55.
Abaphathi besikhumulo sezindiza sase-Indianapolis abakaze babe namahloni ukubonga eminye imiklomelo embalwa yemboni yezokuvakasha ngemisebenzi yemvume emisha, izigidi zamadola asetshenziswe kwezobuciko nezakhiwo, kanye nezindawo zokuhlola ukuphepha zobuchwepheshe obuphezulu. Abazange bayazi imiphumela yenhlolovo Yamandla ngaphambi kokukhishwa namuhla.
"Esikubonayo ukuthi i-Indianapolis ikhuphule izinga ekusebenzeni futhi inselele ezinye izikhumulo zezindiza ukuze zithuthukise ulwazi lwazo lwamakhasimende," kusho uGreif.
Amazinga aphelele angatholakala ku-www.JDPower.com.
