IStar Alliance Carrier United Airlines ikubiza ngokuthi: “Sethula Ukugibela Okungcono E-United Airlines.” Namuhla, i-United Airlines inweba izithuthukisi ezinqubweni zayo zokugibela emasangweni ezikhumulo zezindiza emhlabeni jikelele. Lawa amasango okusuka angaphezu kuka-1000+ ale nkampani yezindiza ezinze e-US.
Amalungu amakhasimende e-United's MileagePlus Premier 1K ayekade egibela kuqembu lokuqala, manje azomenywa ukuthi agibele kuqala. Leli lungelo beligcinelwe amalungu e-Global Service kuphela, okuyiqembu lesimemo kuphela labavakashi base-United abasebenzisa imali ephezulu njalo.
Amakhasimende e-United's MileagePlus Premier Gold nawo azokhuphuka enqubweni yokugibela esuka eqenjini lesibili aye kweyokuqala. Ngokuthuthukiswa kwe-1K yokugibela, ukugibela okuthuthukisiwe kwe-United kunikeza ulwazi oluthuthukisiwe kwamanye amalungu aphezulu e-MileagePlus enkampani yezindiza.
Inqubo yokugibela engcono ebuyekeziwe inikeza amakhasimende isikhala esengeziwe esangweni, isikhathi esincane sokulinda emgqeni kanye nolwazi oluthuthukisiwe lokugibela ukuze kwakhe indawo engaphansi kwengcindezi.
"Inqubo yokugibela ingenye yezindawo eziphezulu amakhasimende asitshela ukuthi afuna ukuthuthukiswa," kusho uSarah Murphy, iphini likamongameli we-Global Operations Strategy, Planning and Design e-United. “Silalele amakhasimende kanye nabasebenzi njengoba sihlola izinqubo ezihlukahlukene ezinkulungwaneni zezindiza kwaze kwaba yilapho sithola inqubo engcono yokugibela eholela esikhathini esincane esichithwa silindile emigqeni, ukuxhumana okuthuthukisiwe kanye nendlela engcono yokubona amakhasimende ethu e-Premier® ngenkathi silinganisa. inani labagibeli eqenjini ngalinye.”
Intuthuko iqala ngokunciphisa inani lemizila yokugibela isuka kwemihlanu iye kwemibili, inikeze amakhasimende indawo eyengeziwe, isikhathi esengeziwe sokuphumula kanye nesikhathi esincane esichithwa kulayini. Ngokuhamba kwesikhathi, abagibeli bangajabulela i-United Club eseduze noma indawo yokuphumula noma izindawo zokudlela zesikhumulo sezindiza nezitolo ngaphambi kokundiza kwabo. Abasebenzisi bohlelo lokusebenza lwe-United bazothola isexwayiso esisha uma sebeqalile ukugibela endizeni yabo, okwenza kube lula ukwazi ukuthi bafika nini esangweni. Ngokuzayo, i-United izonweba lezi zaziso emilayezweni yombhalo. Izibonisi zedijithali endaweni yesango futhi zigcina amakhasimende enolwazi ngolwazi olubuyekeziwe oluwusizo lokugibela.
Lezi zinguquko azinikezi nje kuphela amakhasimende aphezulu isikhathi esengeziwe sokuhlala ezihlalweni zawo kodwa futhi zisiza ukulinganisa inani lamakhasimende eqenjini ngalinye kwamahlanu okugibela enkampani yezindiza. I-United futhi yandisa iqembu layo lamasosha angaphambi kokugibela lisuka kumalungu ezempi agqoke umfaniswano ukuze lifake nawo wonke amalungu asebenzayo ezempi ukuze abone kangcono labo abasebenzela izwe lethu. Abanikazi bamakhadi esikweletu e-United abafanelekayo bazoqhubeka nokuthola ukugibela okubalulekile eqenjini lesibili.
I-United iqale ukuhlola imiqondo ehlukahlukene yokugibela ekwindla ka-2017, icela impendulo kumakhasimende nakubasebenzi ngesikhathi kuqhubeka lokhu. Ngemva kokuhlola lezi zinguquko ezikhumulweni zezindiza eziningi, i-United yathola impendulo eyakhayo evela kumakhasimende nakubasebenzi abahlangabezane nenqubo engcono yokugibela. I-United iqale ukukhipha izici zale nqubo, okuhlanganisa nezimpawu ezibuyekeziwe ezikhumulweni zezindiza ezikhethiwe kuyo yonke inethiwekhi yayo ekuqaleni konyaka, futhi yaqala ukusebenza kuwo wonke amasango e-Los Angeles International Airport ngoFebhuwari. Kusukela ngo-September 18, ukugibela okungcono kakhulu kuzovela kuyo yonke inethiwekhi yomhlaba ye-UA.
