UJudy noJeff Boyer, baseReston, babhekane nephupho elibi kakhulu lomzali ngesonto eledlule.
Indodakazi yabo eneminyaka engu-10 ubudala uJenna yandiza ingaphelezelwa ngo-Agasti 17 iya eWashington Dulles International Airport isuka eBoston, lapho imibiko yezindaba ithi ibivakashele ugogo wayo.
Ngesikhathi abazali bakhe beyomlanda batshelwa ukuthi akatholakali.
"Umzali oyedwa kuphela ovunyelwe ukuya esangweni nepasi lokuphepha ukuze athathe ingane engaphelezelwa muntu," kusho uJudy Boyer Aug. 21. "Lapho ngifika lapho, babevala isango sengathi wonke umuntu ukhishiwe endizeni - futhi uJenna wayengekho."
UBoyer uthe ubuze abasebenzi bendiza ye-United ukuthi ikuphi indodakazi yakhe futhi wathola kuphela ukugqolozelwa lutho.
"Abagibeli ababili abasuka kuleyo ndiza, bobabili omama, bangitshele ukuthi babone intombazanyana yehla yodwa endizeni yalandela isixuku siya esitimeleni," kusho uBoyer.
Ngokwengosi ye-Internet ye-United Airlines, izisebenzi zasendizeni ziyalwa ukuba zidlulisele noma yiziphi izingane ezihamba zodwa kummeleli we-United lapho ingane iya khona. Abameleli banomthwalo wemfanelo wokuphelezela izingane futhi babone ukuthi zidedelwa kumuntu ofanele kuleso sezindiza.
"Ngangihamba nge-ballistic," kusho uBoyer. “Abasebenzi baphansi bathi, 'Ungahle ufune ukuhlola izindlu zangasese,' ngathi, 'Mina? Ingane yami yafakwa ngaphansi kwesibopho sakho, futhi kufanele ngihlole izindlu zangasese?' Kwakungakholakali.”
Ekugcineni uJenna watholakala ephephile futhi ephilile endaweni yokufaka imithwalo ngemva kokuba indoda enomusa imubambe ngesandla yamyisa ekhawuntani yase-United, lapho unina ayeyohlangana khona naye.
"Sinohlelo oluzinzile lwezingane ezingaphelezelwa muntu, futhi aluzange lulandelwe," kusho okhulumela i-United uRobin Urbanski. "Siyaxolisa kakhulu futhi siyaxolisa ngobuqotho emndenini."
UBoyer uthe, “Abasebenzi abakhombisanga ukukhathazeka. Babenganakile ukuthi bashonelwe yingane, futhi ngabona isenzo esincane kakhulu phambi kwamehlo ami ukuthi bathatha noma yikuphi ukuphuthuma ukulungisa isimo. Bekuyinhlanhla ukuthi le ndoda ibingeyena umuntu obefuna ukusizakala ngentombazane eneminyaka engu-10 engakwazi ukuzisiza.”
UBoyer uthe akatholanga lucingo olulandelwayo mayelana nalesi sigameko ngemuva kokubuyela ekhaya ngeSonto ebusuku. Wengeze ngokuthi ufuna izimpendulo futhi ufuna ukwenza isiqiniseko sokuthi lokhu akwenzeki komunye umzali.
“Uyazi, uma ngicabanga emuva manje, ngiyabona ukuthi uma bengakwazi ukulandela inja, bekungafanele ngibathembe ngendodakazi yami,” esho ekhuluma ngesinye isigameko sakamuva se-United.
UJeddah, isilwane esizingele kaFaro esineminyaka engu-4 ubudala, bekufanele agibele indiza yangoJulayi 10 United eya eSaudi Arabia esuka eDulles Airport kanye nomnikazi wayo, oyisosha laseMelika. Ngaphambi kwendiza, isibaya senja sitholwe singenalutho, siboshiwe futhi siphukile.
"Sisaphenya nangaleso sigameko," kusho u-Urbanski ngoLwesine.
Khonamanjalo, kukholakala ukuthi inja isaxegekile ndawana thize endaweni yaseChantilly, kanti unkosikazi womnikazi wayo usayithungatha, esikhathini esingaphezu kwenyanga kamuva.
"Besingakalitholi ithuba lokukhuluma noNkk. Boyer ngendodakazi yakhe," kusho u-Urbanski ngoLwesine. “Kodwa sifuna ukumthatha kanye nomndeni wakhe ohambweni oluya eDulles ukuze siqhubeke nenqubo yethu futhi sibone ukuthi kufanele isebenze kanjani futhi sibone ukuthi banayo yini imibono yokuthi singayithuthukisa kanjani.”
