FORT WORTH, Texas – Amakhasimende e-American Airlines asuka esikhumulweni sezindiza saseNew York i-John F. Kennedy (JFK) nase-San Juan, Puerto Rico (SJU), kanye nezikhumulo zezindiza eziyisithupha zomhlaba wonke, okuhlanganisa i-Barcelona, i-Spain (BCN), i-Rome, i-Italy (FCO ), Frankfurt, Germany (FRA), Manchester, United Kingdom (MAN), Milan, Italy (MXP), kanye neZurich, Switzerland (ZRH), manje sebezokwazi ukonga isikhathi nephepha ngokuthola amapasi abo okugibela ngekhompyutha kumakhalekhukhwini wabo. amafoni.
Ngokungezwa kwalezi zindawo eziyisishiyagalombili, i-American Airlines manje inikeza inketho yokudlula ephathwayo kubahambi abahamba ngezindiza ze-American Airlines kanye ne-American Eagle ezikhumulweni zezindiza ezingu-50. Amaphasi okugibela amaselula asebenzisa ibhakhodi enezinhlangothi ezimbili (2-D) futhi akhishwa ngokubambisana ne-US Transportation Security Administration (TSA) ngo-2008.
“Lesi isikhathi esijabulisayo se-American Airlines, njengoba sisebenzela ukuthuthukisa ulwazi lwamakhasimende ngokunikeza amakhasimende ethu izinketho azifunayo nazidingayo ngesikhathi nalapho azidinga khona,” kusho u-Andrew Watson, Iphini Likamongameli WaseMelika – Customer Technology. “Ngokwengezwa kweSikhumulo Sezindiza saseNew York i-JFK kanye neSan Juan, kanye nezikhumulo zezindiza eziyisithupha zomhlaba wonke, inani elikhulu nakakhulu lamakhasimende ethu lizokwazi ukukhetha ukukhetha ukubonisa amapasi awo okugibela kumakhalekhukhwini wabo – ukusheshisa inqubo esikhumulweni sezindiza futhi kuqedwe. isidingo sephepha lokugibela.”
Inqubo yephasi yokugibela ehambayo ilula. Lapho amakhasimende ehlola indiza yawo esebenzisa i-AA.com futhi ekhetha ukuthola amapasi awo okugibela kumakhalekhukhwini wawo azothola i-imeyili enesixhumanisi se-inthanethi sepasi lokugibela. Amakhasimende kufanele abe nekheli le-imeyili elisebenzayo lapho amapasi awo okugibela angathunyelwa khona kanye nomakhalekhukhwini osebenza ku-inthanethi lapho kutholakala khona ibhakhodi engu-2-D. Iphasi yokugibela ehambayo iqukethe ibhakhodi engu-2-D engaskenwa ezindaweni zokuhlolwa zokuphepha nasemasangweni e-American Airlines.
Esikhumulweni sezindiza, amakhasimende avele askene isikrini seselula yawo ngebhakhodi engu-2-D ekhonjiswe kuso lapho enqamula Ezokuphepha (umazisi ofanele kufanele wethulwe) nalapho egibela, njengoba ebengenza iphasi yomdabu yokugibela iphepha. Amakhasimende afisa ukuhlola izikhwama asengasebenzisa le nketho yeselula ngokuskena ibhakhodi engu-2-D esikrinini samaselula awo kunoma yimiphi imishini yokuzisiza ye-American Airlines, izindawo zokubala zamathikithi, noma izindawo zokungena eziseceleni komgwaqo ezitholakala ezikhumulweni zezindiza ezingu-50 ezibamba iqhaza. .
Ngalesi sikhathi, amakhasimende akhetha ukusebenzisa inketho yephasi yokugibela ephathwayo angase afake ohlwini umuntu oyedwa kuphela endaweni ayibhukile. Kufanele futhi bahambe ngezindiza zaseMelika noma ze-American Eagle zisuka kunoma yisiphi isikhumulo sezindiza esibamba iqhaza esingu-50 ngendiza engami noma exhumayo ngesikhumulo sezindiza esibamba iqhaza esihambayo. I-London Heathrow yaba indawo yokuqala yamazwe ngamazwe ukunikeza lolu hlelo, futhi i-American Airlines ingelinye labathwali bokuqala base-US ukwethula ubuchwepheshe bamapasi okugibela e-UK, kanye nase-Italy, eSpain naseSwitzerland.
Amakhasimende angena ku-inthanethi futhi afisa ukuphrinta iphepha lokugibela asakwazi ukwenza kanjalo. Ekupheleni kwenqubo yokungena eku-inthanethi ku-AA.com, amakhasimende angakhetha ukuthi angathanda ukulithola kanjani igunya lawo lokugibela ngokukhetha okuthi “Phrinta” (amakhasimende angaphrinta iphasi ngaleso sikhathi, noma asebenzise isheke lokuzisiza -emshinini ozophrintwa esikhumulweni sezindiza), “I-E-mail Yokuphrinta” (i-password yokugibela ithunyelwa nge-imeyili futhi amakhasimende angaphrinta ngokuthanda kwawo), noma “I-imeyili ezosetshenziswa Kumakhalekhukhwini noma Enye Idivayisi” (amakhasimende athola i-electronic boarding pass nge-imeyili kumaselula noma umakhalekhukhwini wabo).
I-American Airlines iyilungu elisungula i-global oneworld® Alliance. Ukuze uthole ulwazi olwengeziwe ngamaphasi okugibela eselula, okuhlanganisa imiyalelo yokuthi ungayisebenzisa kanjani le nketho, vakashela ku-www.aa.com/mobileboarding.
