I-Benchmark iqoke umqondisi omusha wezabasebenzi we-Hotel Contessa, ihhotela le-AAA Four elilinganiselwe nge-Diamond elisedolobheni. San Antonio, eTexas, ku-Rirwalk yodumo yedolobha. UTroy Mathews, umphathi jikelele wendawo yeBenchmark Resorts & Hotels, wenze lesi simemezelo.
“Kuyinjabulo ukwamukela uDomingo Rivera eHotel Contessa naseBenchmark,” kusho uMnu. Mathews. “Uletha ulwazi olubalulekile ekuqondisweni kwezinsiza zabantu ehhotela lethu, elitholakala ezindaweni ezihlukene nasezimakethe ezihlukene ngokulinganayo. Ungumdlali osezingeni eliphezulu eqenjini lethu eliphezulu.”
Cishe iminyaka engamashumi amathathu yokuphathwa kwezinsiza zabantu kanye nesipiliyoni sobuholi, u-Domingo Rivera uza e-Hotel Contessa evela e-Marriott Customer Engagement Center, etholakala e-San Antonio kanye nesinye sezikhungo zezingcingo ezinkulu kakhulu zomkhiqizo. Ngenkathi eseMarriott Center, usebenze esikhundleni sokuba ngumphathi wezabasebenzi.
Ngaphambilini, uMnu. Rivera ubambe isikhundla sokuba umsizi womqondisi wezabasebenzi eSheraton New York Times Square kanye neW Union Square. Ngaphezulu kwemisebenzi yakhe evelele, usebenze ezikhundleni zabasebenzi ezindaweni ezingaphansi kwemikhiqizo eminingi ehamba phambili, okuhlanganisa i-Starwood Hotels and Resorts, i-Omni ne-Marriott International. Waqala umsebenzi wakhe esesesikoleni samabanga aphezulu, esebenza njengomabhalane wezabasebenzi eHolt Company yaseTexas.
Ongowokuzalwa eSan Antonio, uDomingo Rivera wafunda eNyuvesi yasePhoenix. Uhlala eSan Antonio.