ICentara ikhomba izitayela zobuchwepheshe nezenhlalo ezizolungisa imboni yezivakashi eminyakeni eyishumi ezayo

Ukungenisa izihambi emhlabeni wonke kusempambanweni yendlela. Eminyakeni engama-20 edlule, ubuchwepheshe buguqule yonke imikhakha yohambo lwezivakashi, kusukela ekubhukeni kwe-inthanethi kuya ezinsizeni ezisegumbini kuya kwimpendulo yangemva kokuhlala. Kepha njengoba ubuchwepheshe buqhubeka nokuvela futhi buqhubekela phambili, imboni yehhotela izobukeka kanjani eminyakeni eyi-10 ngokuzayo?

Esikhathini esedlule, ukwenziwa kwedijithali kwakuqhutshwa kakhulu yizinkampani, njengoba kwethulwa izixazululo ezintsha zokuthuthukisa ukusebenza kahle nokuqondisa amakhasimende ngempumelelo. Esikhathini samanje kodwa, ngamakhasimende afuna ukuxhumana okukhulu. Lokhu kuyiqiniso ikakhulukazi embonini yamahhotela, eqhutshwa izitayela zanamuhla zendlela yokuphila kanye nokucabanga "okuhlala njalo" kwabahambi abayizinkulungwane zeminyaka.

Ngenxa yalezi zitayela, uMarkland Blaiklock, iPhini Lesikhulu Esiphezulu seCentara, uchaza umbono wakhe ngekusasa lomkhakha wezivakashi kule minyaka eyishumi ezayo:

“Eminyakeni eyishumi kusukela manje, ngineqiniso lokuthi sizobheka emuva bese sibona ukuthi imboni yezokungenisa izihambi yashintsha kakhulu kunalokho obekubikezelwe, kanti i-Asia isazoqhubeka nokuba yingxenye enkulu yoshintsho. Lokhu kuziphendukela kwemvelo kuzoba yingxenye yezenhlalo nengxenye yezobuchwepheshe, kepha inhloso enkulu izofana: ukuhlangabezana nokudlula okulindelwe izivakashi, ”kuphawula yena.

Ngokusho kukaMnu. Blaiklock, uCentara ubona izinto ezintathu ezibalulekile ezakha ibhizinisi lakhe, kanye nemboni yonke, iya phambili:

Impilo yokuhamba neyokusebenza ngeke ihlukaniswe ngenxa yobuchwepheshe obuthuthukisiwe nokuxhuma okusheshayo. Lo mkhuba uzokwenzeka kuwo wonke amazwe kodwa uzoholwa yiChina kanye nayo yonke i-Asia, okumanje eqhuba ukukhula kohambo lwaphesheya kwezilwandle. Ukwethulwa kohlelo olusha lukaCentara oluthi “Meetings Redesigned” MICE kuzosiza ukubhekana nalolu shintsho, ngokuvumela izinkampani ukuthi zivumelane nezimo futhi zibe nobuciko ngezinhloso zazo zemicimbi.

Amarobhothi nobuhlakani bokuzenzela kuzodala okuhlangenwe nakho kwehhotela okuxhumeke kakhulu. I-Intanethi Yezinto (i-IoT) izoxhuma ngokukhululekile yonke indawo ethintwayo yehhotela, ezokwenzelwa uqobo izintandokazi ezihlukile zonke izivakashi. Ngaphezu kwalokho, imininingwane emikhulu yedatha izokwenza ukuthi abasebenzi basehhotela bakwazi ukuthuthukisa ikhwalithi yesevisi ngesikhathi sangempela.

Ukuletha okuhlangenwe nakho okungokomzwelo kuzoba umgomo omkhulu wamahhotela. Njengoba ubuchwepheshe buthatha izintambo, izivakashi eziningi zizohamba zifuna ubuqiniso, ukuxhumana kwabantu nokwamukela izihambi kwangempela. Amandla okubikezela nokuhlonza imizwa yabantu kuzoba ngukhiye empumelelweni yamahhotela emashumini eminyaka ezayo.

Umbuzo omkhulu wabanikazi bamahhotela manje nasesikhathini esizayo uzoba: singabuhlanganisa kanjani ngempumelelo ubuchwepheshe ukwenza ngcono lonke uhambo lwesivakashi, ngenkathi sigcina ubuntu bethu obuhlukile nokwethembeka komkhiqizo?

KumaCentara Hotels & Resorts, umqhubi wehhotela ohamba phambili eThailand, leli bhalansi lingumongo wombono walo wamasu. Eminyakeni eyishumi ezayo, leli qembu lizogxila ekuhambiseni izihambi zaseThai ezifudumele ngokuhambisana nezindlela zakamuva zenhlalo nezobuchwepheshe ukudala amava omthengi ahlukile.

ICentara ikhombise ukuba nekhono ekwakheni imikhiqizo emisha eyamukela ukwenziwa okusha. Isibonelo sakamuva kakhulu yi-COSI, enakekela izihambi ezinomqondo omncane nezobuchwepheshe ngezindawo zokuhlala ezinobungani, ezilula futhi ezingambi eqolo nezinsiza ezisezingeni eliphakeme njengokuhlanganiswa kwe-smartphone, ukungena kokuzenzela kanye nendlela yokuphila yamahora angama-24 umqondo wekhefi. Akumangazi ukuthi lo mqondo wesikhathi samanje, owaqala ukubonakala eKoh Samui e2017, manje usungamandla asemqoka ekuqhubeni isu lokunweba likaCentara.

Ngezindlela eziningi, i-COSI imelela ikusasa lokungenisa izihambi. Ukuhlanganiswa kwayo kokuxhuma, ukunethezeka nokusebenziseka kalula kwenza izivakashi zihlanganise ukuvakasha kwezebhizinisi nokungcebeleka, umkhuba obalulekile okhonjwe nguMnu. Kuwo wonke ama-brand ayisithupha ka-Centara, iqembu liyaqhubeka nokuveza ulwazi olusha lwedijithali.

Izinhlelo zakamuva zisukela ekuvuseleleni kabusha iwebhusayithi ye-Centara kanye nohlelo lokusebenza lweselula ukuze kube nokuhlangenwe nakho oku-inthanethi oku-seamless, ukwethula uhlelo olusha oluphakathi lokubhuka kanye nohlelo lokuphathwa kwemali engenayo lokuhlanganisa umhlaba wonke. Ulimi olusha lwesiShayina, iwebhusayithi ephethwe yiChina, amakhasi ezinkundla zokuxhumana nezixazululo zokukhokha nakho kubeka uCentara ukuba ancintisane ngempumelelo emakethe yezokuvakasha enkulu kunazo zonke emhlabeni.

Ubuchwepheshe, nokho, buyinto eyodwa kuphela yecebo eliphumelelayo. Izivakashi zehhotela zizohlala zingabantu, futhi iningi labantu livakashela lapho liya khona ukuzwa ubuhle balo namasiko alo, hhayi ukubheka isikrini. KwiCentara, ikhono lokuletha ukungenisa izihambi okwangempela kwe-Thai yinto engasoze yathathelwa indawo ubuchwepheshe. Ngokusebenzisa amathuluzi amakhulu wedatha nokwenza kube ngokwakho, ama-hoteli angathuthukisa konke ukuxhumana kwabantu. Izinhlelo zokuthembeka ezinembile nezinomvuzo ezifana neCentaraThe1 zizodlala indima enkulu ekulindeleni nasekuhambiseni okwenziwayo okwenzelwe wena.

Ngakho-ke ukwenziwa kwedijithali kuyisihluthulelo; ngokusebenzisa ubuchwepheshe obuhlakaniphile ukukhomba nokwanelisa okuthandwa yizivakashi, abanikazi bamahhotela bakusasa bazokwazi ukudala okwenziwayo okuyisipoki saso sonke isivakashi.

I-Centara Hotels & Resorts ingumqhubi wehhotela ohamba phambili eThailand. Izakhiwo zayo ezingama-68 zihlanganisa zonke izindawo ezinkulu zaseThai kanye neMaldives, iSri Lanka, iVietnam, iLaos, iChina, i-Oman, iQatar ne-UAE. Iphothifoliyo yeCentara inemikhiqizo eyisithupha -Centara Grand Hotels & Resorts, Centara Hotels & Resorts, Centara Boutique Collection, Centra by Centara, Centara Residences & Suites kanye namahhotela e-COSI - asukela emahhotela asezinkanyezi ezinhlanu nezindawo eziqhoshayo eziqhingini eziya ezindaweni zokungcebeleka zomndeni nendlela yokuphila engabizi imiqondo osekelwa ubuchwepheshe ezintsha. Ibuye isebenze nezikhungo zemihlangano ezisezingeni eliphezulu futhi inohlobo lwayo lwe-spa oluthola imiklomelo, iCenvaree. Kuwo wonke amaqoqo, uCentara wethula futhi wagubha ukungenisa izihambi kanye namagugu eThailand adume ngokufaka insizakalo enomusa, ukudla okwehlukile, ama-spas wokutotosa nokubaluleka kwemindeni. Isiko elihlukile le-Centara nokuhlukahluka kwamafomethi kuyivumela ukuthi isebenze futhi yanelise abahambi cishe bayo yonke iminyaka nendlela yokuphila.

Eminyakeni emihlanu ezayo iCentara ihlose ukuphinda kabili ubukhulu bayo ngezakhiwo ezengeziwe eThailand nezimakethe ezintsha zamazwe omhlaba, ngenkathi isakaza umkhondo wayo kumazwekazi amasha nasezimakethe zezimakethe. Njengoba iCentara iqhubeka nokwanda, isisekelo esikhulayo samakhasimende athembekile sizothola isitayela esiyingqayizivele senkampani sokungenisa izihambi ezindaweni eziningi. Uhlelo lukaCentara lomhlaba wonke lokwethembeka, uCentara The1, luqinisa ukwethembeka kwabo ngemivuzo, amalungelo kanye namanani entengo ekhethekile amalungu.

Ngeminye imininingwane ngeCentara, sicela uvakashele lindokuhlegames.com.
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