Washington, DC - Ngisho nomongameli we-Association of Corporate Travel Executives kanye nomqondisi we-Booz & Co. wezokuvakasha emhlabeni wonke inkulumo ka-Doug Weeks yokugxila ekuvuseleleni umnotho esikhundleni sokuwohloka ngesikhathi sokuvulwa kweseshini, ukwehla komnotho kwabacindezela kakhulu abathengi nabahlinzeki bempahla kulo lonke. yale nyanga ye-ACTE Global Education Conference, yethulwa ngokubambisana neBusiness Travel News.
Ukugcwala kwabathengi bezokuvakasha kubike ukuthi amanani ohambo ezinkampani zabo unyaka nonyaka ehle kakhulu—abanye ngamaphesenti angama-50. Inhlolovo eyenziwe abahleli be-BTN ngesikhathi sokulinganisa i-Corporate Travel 100 yathola ukuthi izinkampani ezingu-17 kwezingu-18 ezibambe iqhaza zibe namavolumu aphansi kulo nyaka, iningi lawo okungenani liphansi ngamaphesenti angu-20.
Uhambo lukaJPMorgan Chase luzokwehla cishe ngamaphesenti angama-40 kulo nyaka, kusho iphini likamongameli wezokuvakasha emhlabeni jikelele u-Erin Barth ngesikhathi somhlangano wokufundisa. UBruce Finch, umqondisi wezinhlelo zokusimamisa ukuhamba nokusimama kwezindawo zokusebenza ze-Autodesk, uthe esimisweni esifanayo inkampani yakhe ilindele ukuthi ihambe phansi noma ngabe umnotho ubuyela emuva ngenxa yezizathu zezemvelo, njengoba i-CEO yakhe ibeka umgomo wokunciphisa ukukhishwa kwekhabhoni ngamaphesenti angama-20. (bheka indaba, ikhasi 6).
Phakathi kwemiphumela yokuwohloka komnotho ekuphathweni kohambo lwebhizinisi izinqubomgomo zokuvakasha ezibeka imingcele, ukusheshisa ukukhula kobuchwepheshe bezinkomfa ezikude kanye nokwandisa ukuqwashisa kwabaphathi abaphezulu ngamadola okuvakasha.
“Njengoba ubheka okwenzeka ezinyangeni eziyisishiyagalombili kuya kweziyi-10 ezedlule, sibone ukwehla kwamandla emali kwenzeka ngoSepthemba, sabe sesibona isidingo sehla kakhulu kunanoma ngubani obekulindelekile ezinyangeni ezintathu kuya kweziyisihlanu,” kusho uSaber. Usihlalo we-Holdings kanye ne-CEO uSam Gilliland phakathi neseshini evamile yehholo ledolobha elisingathwe yi-BTN nomqondisi we-Cisco Systems wezokuvakasha emhlabeni wonke, imihlangano nemicimbi uSusan Lichtenstein, umphathi we-Moog wezinsizakalo zokuvakasha u-Kathy Hall-Zientek kanye nomongameli we-BCD Travel wase-Americas uDanny Hood.
“Ukuhamba ngebhizinisi kwehle kumaphesenti angama-20 kuye kwangama-25 emhlabeni wonke,” kusho uGilliland. "Ngisho nezinkampani ezinkulu, ikakhulukazi izinsizakalo zezezimali, ubona ukuhamba kwehle ngamaphesenti angama-30."
UGilliland uthe abakwaSaber bazojwayela isimo esikhona esikhundleni sokulinda ukululama. “Asilindele ukuthi uma singena ku-2010 sizobona abanye bevuka,” usho kanje. “Impela asikuhlelile. Angivele ngikulindele, ikakhulukazi njengoba ucabanga ngalokho esikhulume ngakho kakhulu mayelana nomthamo wendiza. Angicabangi ukuthi izobuya. Zizokhula ngokuhamba kwesikhathi kancane futhi sizobona amandla athile ebuyela ohlelweni, kodwa ngicabanga ukuthi sibheke eminyakeni emibili, emithathu, emine kusukela manje kuze kube yilapho sibuyela noma sisondela emazingeni omthamo esiwabone kuwo. engxenyeni yokuqala yonyaka odlule.”
Ngemva kokubona ukuthengiselana kwehla ngamaphesenti angu-13 ngo-2008 uma kuqhathaniswa nonyaka odlule, i-BCD Travel ibone ukwehla kwesidingo ngenyanga edlule. “Asizange sishayeke kanzima ngonyaka odlule njengoba senza ngekota yokuqala yalo nyaka,” kusho uHood. “Silindile. Izindaba ezinhle ukuthi ngoMashi, sesiwubonile umugqa oyisicaba. Uma ubheka ngempela, ukuthengiselana kwehlile njengoba bezokwenza, futhi sibe nokuthuthuka okuncane kule nyanga edlule.”
Nakuba isidingo sehlile futhi abahlinzeki bempahla behlupheka, i-Lichtenstein kanye ne-Hall-Zientek baphawule okuthile okuhle ngezinhlelo zabo zokuhamba ezenziwa ngenxa yomnotho ophansi.
Ukuthobela abahambi beCisco kusuke kumaphesenti angama-80 kuye kwangama-93. Isabelo-makethe esincanyelwayo sabahlinzeki nabo senyuke safinyelela ngaphezu kwamaphesenti angama-90. "Lapho umhlaba umile imizuzu embalwa," kusho uLichtenstein, "abaphathi bethu, i-CEO yethu, beza kithi bathi, 'Kudingeka sikushintshe lokhu futhi siphuze eyethu i-Kool-Aid e-Cisco.' Ngokushesha, asizange sihambe ngaphakathi. Konke ukuqeqeshwa kwethu ku-inthanethi, okugcine kube yinto enhle kithina ngoba bonke abantu bakithi emhlabeni wonke benza ukuqeqeshwa okufanayo.”
UHall-Zientek uthe, “Bekufanele sisungule kakhulu neqembu labantu abasebenza ngokubambisana. Olunye ushintsho bekuwukwenza izinkonzo zokuhamba luyimpoqo esikhundleni sokuzikhethela. Sibone ukwanda okukhulu kwenani labahambi abahamba ngeqembu lezinsizakalo zokuvakasha futhi imakethe yethu yakhuphuka yafika lapho kufanele ibe khona. ”
Ngaphezu kwengxenye eyodwa kwezintathu yezinkampani zezimakethe ezinkulu zenza izinqubomgomo zesigaba samabhizinisi zibe nemingcele, ngokwezibalo zokuqala ezivela embikweni wezimakethe ezinkulu ze-BTN ezisekelwe ezimpendulweni ezivela ezinkampanini ezingu-30 ezisebenzisa imali ephakathi kuka-$10 million no-$40 wezigidi ngonyaka emoyeni obhukelwe e-US 2008.
Izenzo ezinjalo, okuxoxwe ngazo phakathi neseshini yabathengi kuphela, zokukhawulela isigaba sebhizinisi zihlanganisa ukwelula isikhathi esidingekayo ngaphambi kokuba izinkampani zivumele isigaba sebhizinisi, ukukhawulela ukufinyelela kuma-premium cabins kumazinga athile kuphela wabaphathi noma ukuyiyeka ngokuphelele ezinhlelweni zasekhaya.
Noma kunjalo, ngokwale miphumela yokuqala yocwaningo lwezimakethe ezinkulu, ayikho neyodwa inkampani eye yavimba ngokuphelele ukusetshenziswa kwesigaba sebhizinisi.
Kwesinye iseshini yezemfundo, i-Carlson Wagonlit Travel isekela likamongameli omkhulu wokuphatha abahlinzeki bomhlaba uMike Koetting waphawula ukuthi nakuba izinkampani eziningi zithathe “indlela yokuhlanza inyama” ukuze zinciphise ukuhamba, eziningi zizama ukwelula amadola azo ohambo ngokulungisa inqubomgomo yesigaba sebhizinisi, ezimweni eziningi “ukunciphisa isigaba sebhizinisi ukusuka ohambweni olwaluvame ukuba amahora ayisithupha kuya emahoreni ayisishiyagalombili ubude noma amahora ayi-10 ubude. Lezo izinto ezilula kakhulu ukuzisebenzisa nokuxhumana. ”
Ukushintsha inqubomgomo yesigaba sebhizinisi isiphenduke enye yabathengi abaningi abangadonsa ukuze balondoloze imali eyengeziwe ngenqubomgomo, ngokuphambene netafula lezingxoxo nezinkampani zezindiza.
Phakathi neseshini efanayo, abathengi baphawule ezinye izishayeli zenqubomgomo, okuhlanganisa ukuthenga kusengaphambili, amathuba okuthenga amabala kanye nezinqubomgomo zezindiza ezinengqondo eziphansi kakhulu.
U-Ingersoll Rand "ubheke kancane ngaphakathi, ngaphakathi enkampanini, ukushayela ukonga, esikhundleni sokuxoxisana kanzima," kusho umqondisi wezinsizakalo zebhizinisi emhlabeni jikelele, umqondisi wezokuvakasha, izimoto kanye nemihlangano uPascal Struyve.
U-Dan Pirnat, iphini likamongameli we-TRX Travel Analytics kanye nomphathi jikelele, uphawule ukuthi abathengi abaningi balungisa inqubomgomo ukuze banciphise amadola okuhamba. “Eqinisweni, ngilindele ngokugcwele ukuthi abathengi bazobona ukuncipha kwamathuba okwenza ukonga ngokugxila ngaphandle ngezingxoxo kanye namathuba amaningi kakhulu okugxila ngaphakathi. Izinsuku zezingxoxo zezindiza zokuthi-it-it-and-forget-it seziphelile. Ukusayina isivumelwano seminyaka emibili nokuvele usivakashele njalo ngemva kweminyaka emibili—lezo zinsuku seziphelile. Izinkampani zezindiza sezinobuhlakani kakhulu ngakho kufanele uzithathele phezulu lezo zibopho futhi ugxile ekuphatheni uhlelo ngokuzikhandla esikhundleni sokuphatha uhlelo ungenzi lutho.”
I-Koetting ka-Carlson Wagonlit yaphawula ukuthi nakuba amakhasimende amaningi eqhubekile nokweseka abathwali abathandwayo, asebenzise nemingcele yemali yokugibela enengqondo ephansi kakhulu. Abanye abathengi basebenzise “imali yokugibela ephansi kakhulu ngaso sonke isikhathi,” kungakhathalekile ukuthi iyiphi inkampani yenethiwekhi, abathi abaphaneli bangase babangele ukuvuza, banciphise amandla abathwali futhi ekugcineni kulimaze uhlelo.
Izinkampani nazo ziya ngokuya zisizakala ngemali yokuthenga kusengaphambili, nakuba u-Koetting ethe inzuzo yokuthenga okunjalo ibonakala iyancipha. “Njengoba isidingo sehla futhi abathwali bezamile ukuzama ukugcina isidingo, sibone isaphulelo ositholayo ngokubhukha izinsuku eziyisikhombisa noma eziyi-14 sehla kancane,” kusho yena. “Akusona isikhathi lapho ubungatshela khona abahambi bakho ukuthi balinde kuze kube umzuzu wokugcina, kodwa sisanda kubona ukwehla kwezimali kokubhuka kusenesikhathi.”
Lapho ebuzwa umphakeli phakathi neseshini yezinqubo zokuthengwa kwempahla uma abathengi bezinkampani behlanganisa abathengisi bohambo “ukuze balinganise umthamo” ohambisane nokwehliswa kwesabelomali, iphini likamongameli we-American Express Business Travel wezinsizakalo zokweluleka zomhlaba wonke uFrank Schnur uthe, “Uma ngibheka. kuwo wonke amaklayenti ethu amakhulu, ngingasho ukuthi cishe amaphesenti angama-50 ayahlanganisana.”
Umphathi omkhulu wezokuvakasha nemihlangano yebhizinisi u-Ann Hannon uthe uRaymond James Financial "ubuyekeza izinkontileka zethu ngalesi sikhathi," njengoba "uhambo lwenkampani lwehle cishe ngamaphesenti ayi-11."
Isikhulu se-Air Transport Association, uJames May, ngesikhathi ethula inkulumo yosuku, sithumele umyalezo obumbene ovela ezindizeni zezindiza kuhulumeni wase-US: “Ungalimazi.” UMay usebenzise lawo magama amathathu ezinhlelweni eziningi ezivelayo e-Washington, okuhlanganisa iziphakamiso ezihlukahlukene zokunyusa izintela nezinkokhelo zamathikithi endiza kanye nenye engashintsha imithetho elawula ukusebenzisana komfelandawonye wezindiza.
UMay ucele ochwepheshe bezokuvakasha bezinkampani ukuthi bajoyine i-ATA ekuphikisaneni ngokuqondile nezintela ezintsha nezindleko zokuphepha ezingase zehlele kubathwali, futhi ekugcineni nabagibeli. UMay uthe uhulumeni “ubona imboni yezindiza kaningi njengenkomo yemali” futhi usevele ekhokha intela ngezinkonzo zabo ngenani elikhulu kunogwayi notshwala.
UMay uthe izintela zezinkampani zezindiza zaseMelika namathikithi eziwadayisayo sezivele zifaka amaRandi ayizigidi eziyizinkulungwane eziyi-18 ngonyaka esikhwameni sikahulumeni, futhi iziphakamiso ezahlukahlukene zingangeza imali efinyelela ku-$8 billion ngonyaka ezintela nasezinkokhelweni ezintsha. Iziphakamiso zifaka imali eyengeziwe yokuhlola ukuphepha kanye nokwenyuswa kwenkokhiso yesikhungo sabagibeli, exhasa izikhumulo zezindiza. UMay wasihleka usulu isiphakamiso kumthethosivivinywa wakamuva woxhaso weFederal Aviation Administration ongakhuphula inkokhiso yesikhungo sabagibeli iye ku-$7 ngesegimenti isuka ku-$4.50 yamanje.
I-ATA iphinde iphikisane nesiphakamiso sokuphatha sika-Obama sokwenyusa ngo-2012 Imali Yokuvikeleka Kwabagibeli Bezindiza engu-$2.50 ngesegimenti ngayinye ukuze kuncishiswe izindleko Zokuphatha Ukuphepha Kwezokuthutha.
UMay unxuse kakhulu abaphathi ukuthi banqabele i-HR 831, eyethulwe nguRep. James Oberstar (D-Minn.). Kuze kube nguMeyi, lo mthethosivivinywa umele “izinguquko eziwubuwula,” okuhlanganisa nelungiselelo elingavumela uNobhala Wezokuthutha ukuthi lishone ilanga lingavimbeli i-antitrust elinikezwe abathwali baseMelika nabakwamanye amazwe.
Khonamanjalo, uMay waqhubeka nekhwelo le-ATA lokuqhubekisela phambili uhlelo lwesizukulwane esilandelayo lokulawula ukuhamba kwezindiza, ingxenye ethile “ethatha indawo yesistimu ye-radar eneminyaka engu-50 ubudala” ngobuchwepheshe besathelayithi. UMay unxuse uhulumeni ukuthi "enze isizukulwane esilandelayo sibe yiqiniso manje."
Usihlalo kanye ne-CEO ye-Marriott International, u-JW Marriott Jr., othole indondo ye-ACTE yomthwalo wemfanelo womphakathi kulo nyaka, uphinde wabika ngemizamo yakhe yakamuva yokukhuluma neCongress kanye noMongameli Obama ukuze kudambiswe ezinye zezinkulumo eziphathelene nohambo lwebhizinisi nemihlangano esiye yavela, ikakhulukazi ngemva kokuvela kwayo. Umhlangano wesikhondlakhondla somshwalense we-AIG omenyezelwe kahle wenziwa ngemuva nje kokuthi le nkampani yamukele izigidigidi zamadola okutakulwa ngawo. UMarriott uthe ube nempumelelo ekuxhumaneni nabashayamthetho hhayi nje kuphela ngesidingo sokuhamba kwebhizinisi njengomsebenzi wokusebenza nokukhula kodwa nendawo imboni yezokuvakasha enayo emnothweni wonkana.
“Ukuhambela amabhizinisi kudala amathuba omsebenzi angu-2.5 million, kanti imihlangano nezingqungquthela zizodwa zidala amathuba emisebenzi ayisigidi. Abanye babashayamthetho bethu sebeqala ukuqonda, ”kusho uMarriott, "ukuze siphume kulokhu kudodobala komnotho, sidinga ukuphuma kule ndawo."
Ngemizamo yakhe kanye neminye evela kubaholi bemboni yezokuvakasha eqhubekayo, uMarriott uthe ulindele ukubona ukuncipha “komphumela we-AIG,” lapho amabhizinisi engazimiseli ukuhlela uhambo noma imihlangano lapho kubhekwa umphakathi. Ubalule ucingo aluthola luvela kwisikhulu sebhange esathola imali yoHlelo Lokusiza Impahla Esenkingeni, sibuza ukuthi kuwubuhlakani yini ukwenza umhlangano ohleliwe.
“Ngithe inqobo nje uma kungumhlangano onenhloso yebhizinisi futhi ubanjwe endaweni efanele, uzolunga,” kusho uMarriott. "Ngicabanga ukuthi le nkinga isidlulile, futhi okuningi kungemuva kwethu."
