(eTN) - Isinyathelo esisha sihambisana nombono wePhini likaMongameli kanye noNdunankulu wase-UAE kanye noMbusi wase-Dubai uMohammed bin Rashid Al Maktoum kanye neziqondiso zika-Hamdan bin Mohammed bin Rashid Al Maktoum, usihlalo we-Dubai Executive Council, njengengxenye ye-Dubai Government Excellence Programme (DGEP).
Umqondisi jikelele we-DTCM, u-Khalid A bin Sulayem, uthe i-e-Complaints System iyigxathu elibheke kumashi esendleleni eya empumelelweni echazwe uhulumeni waseDubai njengengxenye yohlelo lwe-e-Governance. Uthe lolu hlelo olusha luzosiza kakhulu ekukhuphuleni izinga lezinsiza ukuze kuhlangatshezwane nokulindelwe yizivakashi nezivakashi zaseDubai.
Uhlelo olusha luzothuthukisa ukuzethemba kwabatshalizimali, osomabhizinisi kanye nezivakashi e-emirate ngenxa yokuzibophezela kwalo ekubhekaneni nezikhalazo zabo, wengeza.
Umphakathi ungafaka izikhalazo nge-imeyili, ifeksi noma ngokushayela inombolo yamahhala.
Umnyango ubunohlelo lwezikhalazo kusukela eminyakeni eyisikhombisa edlule, kodwa lolu hlelo lwathuthukiswa ngokuhambisana nohlelo lwe-e-Government.
Ukuze wenze abasebenzi be-DTCM bajwayele uhlelo olusha futhi uqinisekise imiphumela engcono, uMnyango uhlele imihlangano yokucobelelana ngolwazi kahulumeni ehanjelwe ngabasebenzi abangaphezu kwama-50.
Uhlelo lwe-e-Complaints lwethulwa kancane kusizindalwazi se-DTCM (www.dubaitourism.ae) ngo-December 9.
Umthombo: Umnyango Wezokuvakasha Nezohwebo wase-Dubai
