IJeju Air, inkampani yokuqala ethwala izindleko eziphansi yaseNingizimu Korea, yandise ubudlelwano bayo ne-SITA ye-Horizon®I-Passenger Services System (PSS) ukuze isekele ukukhula kwebhizinisi layo. Isivumelwano esisha seminyaka eminingi, nomhlinzeki we-IT womhlaba wonke, i-SITA, sihlanganisa izingxenye ezibalulekile, njengamanani entengo, imali engenayo ehambisanayo, izintandokazi zabagibeli, iziteshi ze-e-commerce kanye nezinsizakalo zezilimi zendawo. Inkampani yezindiza futhi yengeza i-SITA's Horizon® IBusiness Intelligence enikezela ngokuhlaziywa kwedatha okuphelele ukuze kuhlonzwe, kuhlolwe futhi kusebenze ngokuthrendayo, izinselelo namathuba.
I-Jeju Air yaqala ukusebenza ngo-2005 futhi i-PSS ye-SITA ibe yingxenye ebalulekile yokusebenza kwenkampani yezindiza kusukela ekuqaleni. Kusukela lapho, i-Jeju Air ikhule futhi iyaqhubeka ikhula kakhulu, futhi isebenzisa imisebenzi eminingi ye-PSS ukusekela amasu abo okuthengisa nokusabalalisa. I-PSS ye-SITA isesimweni esihle sokusebenzela izinsizakalo zokuphatha abagibeli be-Jeju Air kanye nokusebenza futhi ifakazelwa esikhathini esizayo ukuze isekele inkampani yezindiza eminyakeni ezayo.
USok-Joo Lee, oyi-CEO, i-Jeju Air uthe: “Ukuvuselela nge-SITA kulilungele ibhizinisi lethu ngoba i-Horizon PSS isihlinzeka ngohlelo lwezinsizakalo zabagibeli oluguquguqukayo nolusekelwe enanini. Angingabazi ukuthi izoqhubeka nokusivumela ukuthi sandise amazwe ngamazwe sibe sihambisana nezimiso zethu ezibalulekile, ngoba iyisixazululo esisheshayo esifanelana kahle nemodeli yethu yebhizinisi.
“Izinsizakalo ezintsha zezobunhloli zebhizinisi ezithuthukisiwe zizosisiza ukuthi sithole amathuba amasha okuthuthukisa ulwazi lwabagibeli, sibe senza izinqumo ezihlakaniphile ezindabeni zamasu nezokusebenza. Phezu kwalokho, ubudlelwano obuqinile bokusebenzisana nokwesekwa okuvela eqenjini lendawo le-SITA kwaziswa kakhulu.”
I-Jeju Air inomkhumbi wama-Boeing 30-737 angaphezu kwama-800, ngezinhlelo zokukhula ziye ku-50 eminyakeni emibili ezayo njengoba isidingo sokukhuphuka kwezindleko eziphansi zohambo, kokubili eNingizimu Korea nakuso sonke isifunda. Njengoba inkampani yezindiza ikhula, ingqalasizinda yayo ye-IT nayo izodinga ukwanda ukuze kuqinisekiswe ukuthi iyaqhubeka nokusebenza ngendlela ephumelelayo neyongayo.
USumesh Patel, uMongameli we-SITA, e-Asia Pacific, uthe: “Sijabule kakhulu ngokweseka iJeju Air njengoba ikhula futhi yindima esizoqhubeka siyidlala. Kanye nokusebenza kwe-Horizon PSS esesivele sikuhlinzeka, i-Horizon Business Intelligence izovumela inkampani yezindiza ukuthi ivule inani ledatha yayo. Uma sibheka phambili, singakwazi futhi ukwengeza amamojula angeziwe, njengezinhlelo zokusebenza zokuzisiza, ukuxhumana nenkundla yezokuxhumana nokunye ukuthuthukiswa. Ngale ndlela iJeju Air ingaqiniseka ukuthi sizokweseka izidingo zabo zebhizinisi ezithuthukayo. ”
