WASHINGTON - Imiphumela ye-21st minyaka yonke ye-Airline Quality Rating (AQR) izomenyezelwa ngo-9:30 am EDT, ngoMsombuluko, Ephreli 4, engqungqutheleni yezindaba e-National Press Club, eMurrow Room, eWashington, DC.
I-AQR iwucwaningo olubanzi kakhulu lokusebenza kanye nekhwalithi yezindiza ezinkulu eziyi-16 e-United States. Ucwaningo lusiza ukulungisa umehluko ekusebenzeni kwenkampani yezindiza kosomabhizinisi, abezindaba kanye nomphakathi jikelele.
Ukulinganisa kwenziwa minyaka yonke ngabacwaningi base-W. Frank Barton School of Business e-Wichita State University kanye noMnyango Wezobuchwepheshe Bezindiza eNyuvesi yasePurdue.
Isilinganiso siwukubheka izinto eziningi kwikhwalithi yokusebenza iyonke yezinkampani zezindiza ngokusekelwe ezintweni ezifana nokusebenza ngesikhathi, ukugibela okunqatshelwe, imithwalo engaphathwa kahle kanye nezikhalazo zamakhasimende. Iwukuphela kwesilinganiso esihlanganisa imibandela eminingi lapho ukusebenza kwenkampani yezindiza kukalwa ngendlela yobuningi nengachemi.
Okutholakele okusha kuhlanganisa unyaka wekhalenda ka-2010. Izinkampani zezindiza ezilandelayo, ezifakwe kuhlu ngokulandelana kwezinhlamvu, zilinganiselwe: AirTran, Alaska, American, American Eagle, Atlantic Southeast, Comair, Continental, Delta, Frontier, Hawaiian, Jet Blue, Mesa, SkyWest, Southwest, United kanye ne-US Airways.
Ezinye izindaba abacwaningi abazokhuluma ngazo nezintatheli zihlanganisa:
Ukusebenza kwenkampani yezindiza kuka-2010 kuqhathaniswa kanjani no-2009.
Ukuthi ukusebenza ngesikhathi, ukunqatshelwa kokugibela, izikhwama ezingaphathwa kahle kanye nezikhalazo zamakhasimende kushintshe kanjani phakathi nonyaka odlule.
Izinkinga zikazwelonke nezamazwe ngamazwe ezithinta imboni yezindiza zase-US.
Indlela imboni yezindiza esebenze ngayo kule minyaka engamashumi amabili edlule.
Indlela izinto ezibalulekile zemboni ezishintshe ngayo kusukela ngo-1991.
LOKHO ONGAKUTHATHE KULESI SIHLOKO:
- The rating is a multifactor look at the overall performance quality of the airlines based on elements such as on-time performance, denied boardings, mishandled baggage and customer complaints.
- The AQR is the most comprehensive study of the performance and quality of the 16 largest airlines in the United States.
- The study helps sort out the difference in airline performance for the business community, the media and the general public.
