- Izinkampani zezindiza zisesimweni esiguquguqukayo njengoba i-COVID-19 ngethemba lokuthi iyaphuma, futhi lo mkhiqizo omusha wenzelwa ukusiza ukwakha imboni emuva.
- Kwenzekani lapho izindiza zezindiza zingathengisa imali yemithwalo, izihlalo ezibekiwe kusengaphambili, amalungelo okugibela, njalonjalo, esiteshini se-ejensi yezokuvakasha kunewebhu yayo nje?
- INhloko Yezokusabalalisa Inkampani Yezindiza iQantas iboleka imicabango yayo ngokusebenza kwe-NDC.
I-NDC - New Distribution Capability - uhlelo oluholwa yi-IATA olusebenzisa indinganiso yokudlulisa idatha esekwe kuXML futhi kuhloswe ngayo ukwenza ngcono izindiza zezindiza zokuthengisa nokuthengisa imikhiqizo yazo. Ivumela izindiza zezindiza ukwenza okunikezwayo okwenzelwe wena nokuthengisa imikhiqizo encedisayo njengezimali zemithwalo, izihlalo ezinikezwe kusengaphambili, amalungelo okugibela, njalonjalo, esiteshini senkampani yezokuvakasha kunokuba kuphela kuwebhusayithi yayo.
The I-NDC yakhelwe ukunika amandla imboni yezokuvakasha ukuguqula indlela imikhiqizo yomoya ethengiselwa ngayo izinkampani kanye nezokungcebeleka kanye nabahambi bebhizinisi ngokubhekana nemikhawulo yokusatshalaliswa embonini njengamanje: ukwahlukaniswa komkhiqizo nesikhathi sokuya emakethe, ukufinyelela kokuqukethwe okugcwele nokunothile komoya futhi ekugcineni, nesipiliyoni sokuthenga okusobala. Leli zinga elisha kuhloswe ngalo ukuthuthukisa ikhono lokuxhumana phakathi kwezindiza nezisebenzi zokuhamba.
Engxoxweni eyenziwe nguWill Owen Hughes weCAPA Live neNhloko Yezokusabalalisa yenkampani yezindiza iQantas, uNadine Dawood Morgan, ingxoxo igxile ekutheni ngabe i-NDC iyasiza noma ayivimbeli ukululama embonini yezokuvakasha.
Ingabe u-Owen Hughes:
Ngakho-ke bheka, kusobala ukuthi imboni iyaqhubeka nokusebenza ezimeni eziyinselele enkulu. Ngisho, [inaudible 00:00:49] ngithole okuhle ukuthi imithi yokugoma isendleleni. Kepha ngokuhlukahluka okusha, e-UK lapha, sibone ukungeniswa kwezinyathelo ezintsha zokuhlukaniswa kwabantu okwenza kube yinkohliso embonini yezokuvakasha. Ngicabanga ukuthi kuqala, Nadine, uma mhlawumbe sifuna nje ukukhombisa kancane ukuthi isipiliyoni se-2020 sasiyini ngeQantas. Futhi ngempela ikuphi iQantas okwamanje ngokuya ngejika lokutakula?
UNadine Dawood Morgan:
Yebo, ngicabanga ukuthi unyaka we-2020 wawushaqisa wonke umuntu, uma sikhuluma iqiniso, nathi sasinjalo. Kwakungewona neze unyaka esasicabanga ukuthi uzoba ngawo. Empeleni besizimisele ukugubha ikhulu lethu leminyaka. Ngakho-ke besiseduze nokugubha iqiniso lokuthi besingenye yezindiza ezindala kunazo zonke emhlabeni, futhi besingalindele ukukwenza lokho ngemuva komqedazwe. Ngakho-ke kube nomthelela omkhulu, kumangalisa ngokuphelele. Futhi ngiyazi ukuthi izindiza eziningi zisesimweni esifanayo, futhi yonke imboni yezokuvakasha ibe nokushaqeka okukhulu, okude kakhulu, empeleni. Ngicabanga ngokombono weQantas, kube nezingxenye ezimbili zayo kithi. Ngoba empeleni asikandizi amazwe omhlaba cishe unyaka manje, ngenxa yemikhawulo yethu yemingcele. Ngakho-ke imingcele yase-Australia ivalwe ngokuqinile. Senze izindiza ezimbalwa zokubuyisa, besilokhu sisekela ngaleyo ndlela, kepha ezentengiselwano besingahambi impela emazweni omhlaba. Futhi ekhaya bekulokhu kuyinselele impela, ngoba imingcele isivule futhi yavala ngokushesha okukhulu. Ngakho-ke bekulokhu kuguquguquka impela.
Ngakho-ke kulabo abangaqapheli ukuthi besikade sizibambe ngendlela yokuthi sikwenze kanjani lokho. Futhi-ke lapho kube nezimo, imingcele ivaliwe. Ngakho-ke lokho bekulukhuni impela ukuphatha, futhi ngokubuka kwendiza, kusho ushintsho oluningi, futhi kudingeke ukuthi sizungeze ngokushesha okukhulu. Futhi ngiqonde ukuthi, kube ukufunda okungakholeki, empeleni, ngandlela thile. Empeleni sasisekwe emuva kweMpi Yezwe Yokuqala, futhi sabuya ngemuva kolunye ubhadane. Futhi ngakho-ke siyakwazi ukubekezela eQantas, futhi sibhekane neziphepho ezimbalwa, futhi nalokhu akukhona okwehlukile. Ngokusobala inkulu, kepha yebo, kube yinselelo enkulu. Ukubuyisa ngokuhlakanipha, sesiqala ukubona ukukhanya ekugcineni komhubhe. Sisesimeni esiguquguqukayo, kepha ekhaya, sibuyele cishe kokuthathu kwamandla ethu, futhi sethemba ukuthi sifike ku-80% ngoJuni. Ngakho-ke sinethemba lokuthi sizobuyela emgqeni, kepha kusobala ukuthi kube nomthelela omkhulu.
Ingabe u-Owen Hughes:
[crosstalk 00:03:29]
UNadine Dawood Morgan:
[inaudible 00:03:30] sisenguquko manje ibhizinisi lethu lishintsha ngokushesha, futhi libe nomthelela omkhulu ezweni, ebhizinisini, kuzo zonke izindiza impela.
Ingabe u-Owen Hughes:
[crosstalk 00:03:41] yebo, ngicabanga ukuthi usesimweni esithe xaxa kunezindiza eziningi laphaya. Unemakethe enkulu yasekhaya futhi [inaudible 00:03:51] uthuthele kakhulu ku-NDC manje. Futhi uma ubheka ukuthi isinyathelo sakho se-NDC sasiyaphi, ngabe i-COVID, nomthelela we-COVID ngo-2020, ngabe lokho sekushintshe noma yiziphi izinhlelo zakho ne-NDC? Ngiqonde ukuthi, mhlawumbe ibinemithelela ethile yesikhathi esiseduze, kepha ngabe kukhona okushintshile?
UNadine Dawood Morgan:
Uyazi ukuthi yini? Kube wuhambo oluthakazelisa kangaka, ngoba ngenkathi kuqala konke, lapho i-COVID, lapho umthelela ushaya impela, kusobala ukuthi wethuke kakhulu. Futhi besinomfutho omningi ebesivele sihamba, futhi kwaba khona ikhefu, empeleni, kuyo yonke imboni. Futhi ngicabanga ukuthi kukhona abanye babalingani bethu abebesemodini yokusinda nje. Abanye badonse umoya base bethi, "Kulungile, mhlawumbe leli yithuba lokuphinda kabili." Futhi ngakho-ke sehlisile ijubane, asizange sime empeleni. Futhi imvelo yethu yokukhiqiza ibivulekile, futhi saqhubeka. Futhi bekungokwesikhashana nje, lokho kuphumula, ngoba saqhubeka. Nangempela savuka sagijima futhi, futhi abanye babalingani bethu babefuna ukusheshisa impela. Ngakho-ke noma yehlisile, futhi ngicabanga ukuthi yehlise yonke imboni, futhi empeleni ayibuyeli lapho ibikade ikhona. Kukhona impela ozakwethu abasheshisile, futhi saphindeka kabili phansi, futhi sesibuyele emijikelezweni ejwayelekile kakhulu, impela, njalo emavikini ayisithupha. Sibuyisele iqembu lethu emphemeni, futhi yebo, kuningi okwenzekayo.
Mayelana nemephu yomgwaqo, ayizange iyiguqule ngempela imephu yomgwaqo. Ngoba isu lethu belililesikhathi eside kakhulu, futhi besigxile kakhulu ekuvuseleleni lokho kuthenga, nokubhuka, kanye nokuseva isipiliyoni. Futhi ngicabanga ukuthi isiqeshana sokusevisa besilokhu sibaluleke kakhulu kithina. Futhi sisebenza ngokusondelene kakhulu nabalingani bethu be-ejensi, futhi kubalulekile ekwamukelweni kwethu, ekwamukelweni kwe-QDP, ukuthi isevisi iqinile impela, futhi ingcono kunalokho esinakho namuhla. Futhi lokho bekulokhu kuyinto enkulu njalo. Futhi ngicabanga ukuthi i-COVID ibingomunye walabo, ngoba kube noshintsho oluningi, futhi amakhasimende bekufanele ashintshe [inaudible 00:06:12] ukubhuka. Kube nezinguquko ezingazibandakanyi kanye nezinguquko zokuzithandela, lelo qatha lokusevisa selibaluleke ngempela. Kepha njalo bekuyinto enkulu kithina.
Ingabe u-Owen Hughes:
[inaudible 00:06:21] yebo, [crosstalk 00:06:23]
UNadine Dawood Morgan:
Ngicabanga ukuthi sikhuluma kakhulu ngokuqukethwe yi-NDC, nokuthi kujabulisa kanjani, futhi sijabule kakhulu ngalokho. Kepha siyazi ukuthi ngaphandle kwamandla wokusevisa okumangazayo, ngeke sibe nenqwaba yokuqukethwe.
Ingabe u-Owen Hughes:
Yebo, yebo, yebo. Futhi ngicabanga ukuthi eTravelport, lapho sibheka emuva kulokho okwenzekayo kuyo yonke imboni, ngicabanga ukuthi uqinisile impela. Ngicabanga ukuthi mhlawumbe bekukhona ukubambezeleka okuncane ekuphakameni kwezinye zezinto [inaudible 00:06:51] Imithelela ye-COVID. Futhi impela, mhlawumbe sike sabona ezinye izindiza zimisa okwesikhashana ezinye zezinhlelo zazo ngenkathi siqhubeka nalesi sikhathi. Kepha empeleni, mhlawumbe izindiza eziningi ezazivele zitshale imali ku-NDC, njengeQantas, bezikuphinda kabili lokho. Futhi nakanjani lapho sikhona empeleni, iTravelport, siyabona ukuthi kusekhona isifiso sangempela sokwenza ngcono leso siphakamiso sonke. Futhi siluphindile kabili utshalomali lwethu ukuqinisekisa ukuthi siyakwazi ukufeza lokho, futhi senze okunye okubambekayo kulokhu, akunjalo?
UNadine Dawood Morgan:
[engezwakali 00:07:29].
Ingabe u-Owen Hughes:
Ukuthola zonke lezo zinto ezibalulekile osanda kukhuluma ngazo, isevisi nalokho okungekho lapho. [crosstalk 00:07:36]
