Qatar Airways ibika amanani aphansi ngokweqile amacala e-COVID-19 ebhanoyini lawo ngemuva kokusebenzisa imikhakha yabagibeli abagibeli abangaphezu kwezigidi ezingama-4.6 namakhilomitha angaphezu kwezigidi eziyizinkulungwane ezingama-33 zabagibeli kwizindiza ezingaphezu kwama-37,000 ze-COVID-19 emhlabeni wonke kusukela ngoFebhuwari 2020.
Impumelelo yohlelo lokuqina lokuqapha, ukutholwa kanye nenhlanzeko yendiza enkulu yezindiza kuholele ekutheni ngaphezu kwamaphesenti angama-19 abagibeli abahamba nge-COVID-99.988 bengene ebhodini, abagibeli abangaphansi kwephesenti elilodwa okuqinisekisiwe ukuthi batholwe benesimo sendawo iziphathimandla ezilandela indiza yeQatar Airways.
Ngaphezu kwalokhu, abasebenzi abangaphansi kwephesenti elilodwa (0.002%) abasebenza kule ndlu bathintekile ebhodini kuze kube yimanje, kungekho macala amasha aqoshiwe selokhu inkampani yezindiza yethule umfaniswano wayo ophelele we-PPE wezindiza ngoMeyi 2020, kanye ukufakwa kwezihlangu zobuso zabagibeli kuzo zonke izindiza.
Isikhulu Esiphezulu seQatar Airways Group, uMhlonishwa uMnu u-Akbar Al Baker, uthe: “Lezi zibalo zakamuva ziyizinkomba ezisobala zokuthi, ngokwamukelwa kwezinyathelo ezifanele njengokuqapha okuphephile ebhodini, inhlanzeko kanye nezinqubo zokuqhelaniswa kwezenhlalo ezikhona ezikhumulweni zezindiza , kanye nokuhambisana nezidingo zokuhlolwa nezokungena zeziphathimandla zendawo, ukuhamba ngendiza akudingeki kubakhathaze abagibeli.
“Kusukela ekuqaleni kwesifo esiwumshayabhuqe se-COVID-19, sethule uhlelo lokuqapha, ukuthola nokuhlanzeka kwamagciwane olunamandla kunawo wonke emphakathini womkhakha wezindiza womhlaba. Njengomkhakha, sifuna ukuqinisekisa ukuvuselelwa kwezindiza zezentengiselwano ngokukhuthaza abagibeli ukuthi bazizwe benesiqiniseko sokuthi baphephile futhi bavikelekile, kusukela ekusukeni kuya ekufikeni, nazo zonke izindiza.
“Indlela yethu yokubeka engcupheni isibone sisebenzisa izindlela eziningi ezengeziwe njengokufakwa kokuhlolwa kwe-PCR kwabagibeli abasuka emazweni 'asengozini enkulu', kanye nokusetshenziswa kwezinhlelo ezisezingeni eliphakeme kakhulu zokuhlunga umoya ezindizeni zethu, lapho kungenzeka khona . Lokhu kungezwe ekwethulweni kwakamuva kweHoneywell's Ultraviolet Cabin System, eqhutshwa yiQatar Aviation Services, njengesinyathelo esingeziwe ekuhlanzweni kwezindiza zethu kanye nobufakazi obengeziwe bokuzibophezela kweQatar Airways ekuthuthukiseni izindlela zayo zokuphepha. Senze futhi konke okusemandleni ukuvikela abasebenzi bethu kanye nabasebenzi ekungenweni ukutheleleka, ngoqeqesho olukhethekile lokuvikela ukutheleleka kanye nokwethulwa komfaniswano ophelele we-PPE wendiza ngoMeyi ukuqeda nya le ngozi kuze kube manje.
“Ngenxa yalezi zinyathelo ezibalulekile siyakwazi ukubika ukuthi amaphesenti angama-99.988 ezingxenyeni ezingaphezu kuka-4.6 million zabagibeli abahamba abagibeli abebesebenza bebe-COVID-19 bengena ebhanoyini lethu kusukela ngoFebhuwari 2020. Ngaphezu kwalokho, ngaphansi kwesisodwa Izindiza ezingaphezulu kwezingu-37,000 zeQatar Airways ziqinisekiswe ukuthi zithwale umgibeli onegciwane. Ngokunikezwa ngamanani aphansi kakhulu wamacala ahamba ezindizeni kanye nobungozi obuphansi kakhulu bokudluliswa, ngocwaningo lwakamuva lwe-IATA oluthola ukuthi isihambi esisodwa kwabangu-1 abayizigidi sebethole i-COVID-27 lapho besendizeni, abagibeli bangahamba ngokuthula kwengqondo bazi ukuthi ukuhamba ngendiza kuyaqhubeka kuyindlela ephephe kakhulu yokuhamba.
“Yize lezi zibalo zingase zibe zincane, sizoqhubeka nokuqapha ngokuqapha intuthuko yomhlaba ekulweni nokulawula ukusabalala kwe-COVID-19, futhi sisebenzisane kakhulu neziphathimandla zezempilo zendawo ukuxhasa ngemisebenzi yokulandelela noma nini lapho kuqinisekiswa icala elifanele futhi ngihambile nathi phakathi nesikhathi sesikhathi sokufukamela. Njengomkhakha, kufanele sihlale siqaphile futhi sigweme noma ikuphi ukunganaki, kepha siqinisekise ukuthi sinezindlela eziqinile zokuphepha nezokuphepha ezikhona ukufaka ukuzethemba kubagibeli nokunikeza isiqiniseko, noma ngabe baya emakhaya, bavakashela abangane nomndeni, noma bathatha uhambo lokuzilibazisa . ”
Ngokwemininingwane yakamuva ye-IATA, iQatar Airways isiphenduke inkampani enkulu kunazo zonke emhlabeni phakathi kuka-Ephreli kuya kuJulayi ngokufeza inhloso yayo yokuhambisa abantu emakhaya. Lokhu kwenze ukuba inkampani yezindiza iqoqe isipiliyoni esingenakuqhathaniswa ekuthwaleni abagibeli ngokuphepha nangokuthembekile futhi ibeke ngokukhethekile inkampani yezindiza ukuze yakhe kabusha inethiwekhi yayo ngempumelelo. Umphathi usebenzise izindlela zokuphepha nokuhlanzeka ezisezingeni eliphakeme kakhulu ezindizeni zakhe naseHamad International Airport.
Izinyathelo zokuphepha kwabagibeli beQatar Airways zabagibeli kanye nabasebenza emabhokisini afaka phakathi ukuhlinzekwa kweZinto Zokuzivikela Zomuntu (PPE) zabasebenzi bamakhabethe kanye nekhithi yokuvikela ebabazekayo kanye nezihlangu zobuso ezilahlwayo zabagibeli. Abagibeli beBusiness Class ezindizeni ezifakwe iQsuite bangajabulela ubumfihlo obuthuthukisiwe obunikezwa yilesi sihlalo sebhizinisi eliwina umklomelo, kufaka phakathi ukwahlukaniswa kobumfihlo okushelelayo kanye nenketho yokusebenzisa isibonisi se-'Ungaphazamisi (DND) '. I-Qsuite iyatholakala ezindizeni eziya ezindaweni ezingaphezu kwezingama-30 okubalwa kuzo iFrankfurt, iKuala Lumpur, iLondon neNew York.
Ikhaya nehabhu leQatar Airways, iHamad International Airport (i-HIA), selisebenzise izinqubo eziqinile zokuhlanza futhi lisebenzisa izindlela zokuqhelanisa nomphakathi kuwo wonke amatheminali alo. Yibhizinisi lokuqala emhlabeni ukufeza ukuqinisekiswa okuzimele okuvela ku-BSI (iBritish Standards Institution) ngokuqalisa kwayo ukusebenza kwe-COVID-19 ICAO Aviation Health Safety Protocols. Lokhu kuqinisekiswa kwenziwa ngemuva kokucwaningwa ngempumelelo kwe-Compliance to International Civil Aviation Organisation Civil Aviation Recovery Taskforce ICAO CART. Le mpumelelo ebalulekile imaka uMbuso waseQatar njengezwe lokuqala emhlabeni ukuqinisekiswa yi-BSI ngokufeza i-COVID-19 Aviation Health Safety Protocol Implementation.
Ngaphandle kokuzikhandla ekuvikeleni abagibeli bayo, i-HIA iyaqhubeka nokugcina ibanga eli-1.5m ngokomzimba kuzo zonke izindawo zokuthinta abagibeli ezizungeze isikhumulo sezindiza, ngokumakwa phansi, izimpawu nezindawo zokuhlala ezikude. Zonke izindawo zokuthinta abagibeli zihlanjululwa njalo ngemizuzu eyi-10-15. Onke amasango nezibali zamasango amabhasi ziyahlanzwa ngemuva kwendiza ngayinye. Izitolo ze-HIA zokudayisa nokudla neziphuzo zikhuthaza ukuthengiselana okungaxhunyanwa nabangenamali ngemali ngamakhadi futhi bacabanga ukwethula ukuthengwa okuku-inthanethi noma kwangaphakathi nohlelo esikhathini esizayo. Isikhumulo sezindiza sibuye sisebenzise ukubulala amagciwane njalo kuzo zonke izinqola zemithwalo namabhabhu.
I-HIA isanda kubalwa njengesiKhumulo Sezindiza Esesithathu Esihle Kakhulu Emhlabeni ', phakathi kwezikhumulo zezindiza ezingama-550 emhlabeni wonke, yi-Skytrax World Airport Awards 2020. I-HIA iphinde yavotelwa ngokuthi' Isikhumulo Sezindiza Esiphezulu Kakhulu eMiddle East 'unyaka wesithupha ngokulandelana kanye' Nabasebenzi Abakhulu Isevisi eMiddle East 'ngonyaka wesihlanu zilandelana.
