I-Sheraton Petaling Jaya Hotel imemezele ukuqokwa kukaJoyce Wong njengoMqondisi Wezokuthengisa Nezokumaketha. Eletha iminyaka engaphezu kwe-10 yokuhlangenwe nakho kokuthengisa ezinkampanini embonini yokwamukela izihambi esikhundleni sakhe esisha, u-Wong wengamela yonke imizamo yokuthengisa, ukumaketha kanye nobudlelwane bomphakathi yesithonjana esisha, ihhotela lombhoshongo wegolide esifundeni samabhizinisi sasePetaling Jaya.
Umsebenzi kaWong wokungenisa izihambi waqala ngo-2002, nomnyango wezezimali weRenaissance Hotel Kuala Lumpur. Ngokushesha ngemva kwalokho, ukuthengisa nokumaketha kuyenge u-Wong ngo-2005 lapho adlulisela khona indima yokuba umxhumanisi ekuthengisweni kwamagumbi ezinkampani. U-Wong uqhubeke nokuthola ulwazi lwakhe emkhakheni wezokuphekela kanye nawo wonke umnyango wezokuthengisa nokuthengisa. Ngaphambi kokujoyina i-Sheraton Petaling Jaya Hotel, u-Wong wayekhulisa iphothifoliyo yakhe nephrofayili iminyaka engu-8 neqembu lase-Hilton futhi washiya njengoMphathi Wezohwebo e-Hilton Kuala Lumpur.
NjengoMqondisi osanda kuqokwa Wezokuthengisa Nokumaketha, u-Wong uzodlala indima ebalulekile ekuholeni iqembu eliguqukayo futhi enze imephu yamasu abalulekile okuthengisa nokumaketha kwe-Sheraton Petaling Jaya Hotel. Ekuqokweni kwakhe, u-Wong uyaphawula, 'Ngifisa ukubeka ingcebo yami yesipiliyoni nolwazi ekwandiseni ukuhlaziya kwamasu okuthambekela kwemakethe yamanje nezayo, ukuze ngimise iSheraton Petaling Jaya Hotel enamagumbi angama-253 njengehhotela elikhethwayo ePetaling Jaya phakathi kwendawo. nabahambi bebhizinisi nezokungcebeleka emhlabeni wonke.'
U-Wong nethimba lakhe bahlose ukusebenzelana nomphakathi wamabhizinisi kanye nabafuna ukungcebeleka, ukugqamisa uhla oluhlangene lwezinsiza ze-Sheraton Petaling Jaya Hotel kanye nezinsiza ezicatshangwayo. Kusukela emagumbini avulekile, angenantuthu ahlotshiswe ngemibhede ye-Sheraton Signature Sleep Experience kuya ngaphezu kwamamitha-skwele angu-3,000 wendawo yemihlangano nemicimbi eguquguqukayo neshintshashintshayo, uJoyce uyaqiniseka ukuthi i-Sheraton Petaling Jaya Hotel izoba yisikhala esiphefumulelwe sokuba izivakashi zifunde okwengeziwe, zibone okwengeziwe yenza okwengeziwe.
