I-Hong Kong – Njengengxenye yesu layo lemikhiqizo yomhlaba wonke, i-Sofitel Luxury Hotels yethule uhlelo lwayo lwamaNxusa kubasebenzi bayo abangu-25,000 emhlabeni jikelele.
Ngalolo suku, wonke amahhotela akunethiwekhi, kanye namahhovisi ezinkampani ze-Sofitel, ahlanganiswa ngokwethulwa kohlelo olwenzelwe ukusiza umsebenzi ngamunye ukuba abe yiNxusa lomkhiqizo. Abasebenzi banikezwe ipasipoti yabo siqu, ezohlala nabo kulo lonke "uhambo lwabo lobungcweti" noSofitel.
“Lokhu kucatshangelwe njengomsebenzi wesikhathi eside ngenhloso yokwenza umsebenzi ngamunye abe yinxusa lomkhiqizo. Kuyindlela ye-Sofitel yokweseka abasebenzi bayo, ngokomuntu siqu nangokomsebenzi,” kuchaza uMagali Laurent, iPhini Likamongameli Wezabasebenzi Sofitel Worldwide.
Lolu hlelo lwakhiwe ngezinyathelo ezintathu zokuheha abasebenzi abanekhono, ukubagcina ngezifundo ezikhethekile zokuqeqesha nokubanikeza amathuba okuthuthuka emisebenzini yabo:
"Iba nguwe"
Kusungulwe indlela entsha yokukhetha yenqubo yokuqasha, esekelwe ezicini zomuntu siqu kanye namakhono obudlelwane okungamagugu omkhiqizo.
Abafundi abathile abanenhlanhla ezikoleni zamahhotela ezikhethiwe eziyishumi nanhlanu emhlabeni jikelele bazojabulela isiqondiso sezinyanga eziyi-12 neziyi-18 esivela kubaphathi be-Sofitel. Lolu hlelo lokuqeqeshwa kwabaphathi lweSikole Semfundo Ephakeme luhloselwe ukusheshisa umsebenzi, olunikeza izimo ezikhethekile nokusekelwa komuntu siqu okuvela kumphathi osebenza njengomvikeli womfundi ukuze kuthuthukiswe ukuhlanganiswa okuphumelelayo kusukela ku-internship kube isikhundla esiqashiwe ezingeni eliphansi lomphathi. Lolu hlelo luyatholakala nakubasebenzi bangaphakathi.
“Lungisa”
Le mojula ihlanganisa izifundo zokuqeqesha ezidingekayo kumanani amathathu abalulekile e-Sofitel:
• Umoya wokuvuleleka: ngemva kohlelo lokuzijwayeza, isisebenzi esisha ngasinye sizohlola indawo yonke yomkhiqizo, izindinganiso zalo kanye nemibono yokubukeka nesimo sengqondo.
• Ukushisekela ukwenza kahle: okhiye besipiliyoni sokunethezeka bayafundiswa kulesi sifundo, futhi imfundo eyisisekelo mayelana nezinqubo zokuphatha ihlinzekwa.
• Ingqikithi ye-“plaisir”: le ngxenye yesithathu izinikele ngokuphelele “kusevisi elungiselelwe,” okusho ukunikeza abasebenzi inkululeko yokulindela kusengaphambili, ukumangaza ikhasimende ngisho nokuqagela lokho elikulindele ukuze kwenze ukuhlala ngakunye kube okuhlangenwe nakho okuyingqayizivele, komuntu siqu.
Ekupheleni kwesifundo esiphelele, kuba nomcimbi wokwamukela ngokusemthethweni abasebenzi abasha njengamanxusa aqinisekisiwe.
“Yiba Muhle”
Lesi sinyathelo sesithathu sidalelwe ukunikeza izifundo zokuqeqesha ze-“à la carte” zokuthuthukisa umsebenzi. Abasebenzi bathola ukunakwa komuntu siqu emathubeni abo esikhathi eside entuthuko, kungakhathaliseki ukuthi ahilela ukuba ngumphathi, umqeqeshi wangaphakathi noma uchwepheshe owaziwayo emkhakheni wabo.
Ngemva kokuzibeka kabusha ngempumelelo, i-Sofitel Luxury Hotels manje isigxile emizamweni yayo ekuthuthukiseni inqolobane yohlobo lomkhiqizo nokwandisa inethiwekhi yayo yamazwe ngamazwe emadolobheni ahlosiwe. Uhlelo lwe-Ambassador luyingxenye ye-Be Magnifique, isu lomkhiqizo we-Sofitel elichazwe yizici eziyisi-6 ezibalulekile: I-French Elegance, Isevisi eyenziwe nge-“Cousu-main”, Ukuqoqwa kwamakheli, i-Levers of Performance, iMenenja Jikelele: “Usomabhizinisi”, kanye ne-Sofitel. Amanxusa abo bonke abasebenzi.
