Okulotshiwe: Isikhulu esiphezulu se-IATA sinxusa ohulumeni nezimboni ukuthi babeke abagibeli phambili

The Inhlangano Yezindiza Yezindiza Yomhlaba Wonke (IATA) unxuse ohulumeni nezimboni ukuthi basebenzisane ukuze kusetshenziswe ubuchwepheshe besimanje ngendlela engcono kakhulu ukuze kubekwe abagibeli enkabeni yohambo futhi kuzuzwe ukusebenza kahle okukhulu okuvela nengqalasizinda.

Lolu cingo luqhamuke ngesikhathi ethula inkulumo ka-Alexandre de Juniac, uMqondisi Jikelele kanye ne-CEO ye-IATA, e-IATA Global Airport and Passenger Symposium (GAPS) e-Warsaw.

Okulotshiweyo kwenkulumo ka-Alexandre de Juniac 

Sanibonani manene namanenekazi, kuyinjabulo ukuba nani.

I-Global Airport kanye ne-Passenger Symposium umcimbi obalulekile ekhalendeni le-IATA. Ngetimu Yokwakha Amandla Esikhathi Esizayo, ezinsukwini ezimbalwa ezizayo, uzoba nezinto eziningi ezibalulekile ku-ajenda yakho.

Sibonga abangani bethu kwa-LOT Polish Airlines ngomoya wabo wokungenisa izihambi ofudumele njengabasingathi. Nabaxhasi abaningi ababambisene nathi ukwenza lo mcimbi ube khona.

Amathrendi Ezomnotho

Lezi izikhathi ezithokozisayo embonini yezokuthutha emoyeni yomhlaba wonke. Singaphansi kwengcindezi evela ezindaweni eziningi.

• NgoSepthemba kuphela, izindiza ezine eYurophu zaqhuma. Ukucindezeleka okudalwe yilokhu kubasebenzi nabagibeli bekucacile. Lokhu kubonisa ukuthi kunzima kangakanani ukuqhuba inkampani yezindiza—ikakhulukazi eYurophu, lapho izindleko zengqalasizinda nezintela ziphezulu.
• Izinxushunxushu zezohwebo ziba nemiphumela emibi ngasohlangothini lwempahla yebhizinisi. Asikubonanga ukukhula ezinyangeni eziyi-10. Eqinisweni, imiqulu manje isilandelela cishe u-4% ngaphansi konyaka odlule.
• Amandla ezepolitiki asephenduke into engaqageleki kakhulu kunokujwayelekile—okunemiphumela yangempela ebhizinisini lethu. Ukuhlaselwa kwakamuva kwengqalasizinda kawoyela yaseSaudi kusikhumbuza ukuthi sisengozini yokuguquka ngokushesha kwentengo kawoyela.

Andrew Matters, iPhini lethu leNhloko Yezomnotho uzosikhanyisela kabanzi ngalezi zinkinga esethulweni sakhe. Kodwa bengifuna ukuqala inkulumo yami ngesikhumbuzo esifushane sokuthi sisezikhathini ezinzima. Futhi lokhu kunikeza umongo obalulekile ezingxoxweni zakho zokwakha ikusasa—ukuguqula izikhumulo zezindiza, ukwenza okuningi ngamakhono edijithali nokudala uhambo olungenazihibe lwenani elikhulayo labahambi.

Izinselele azigcini nje ezinkambisweni zezomnotho. I-International Civil Aviation Organisation (ICAO) Assembly iphele ekuqaleni kwale nyanga. Futhi i-ajenda ephezulu yamazwe angamalungu ayi-193 kwakuwukwakha ikusasa elisimeme lezokundiza.

Izindiza zizimisele ngokusimama kwemvelo. Sekuyisikhathi eside sikuqaphela njengokhiye welayisense yethu yokukhulisa nokusabalalisa izinzuzo zokuxhumanisa umhlaba, izinzuzo ezixhunywe ku-15 kwezingu-17 ze-UN Development Goals.

Futhi kudala ngaphambi kokumashi kwesimo sezulu salo nyaka, imboni yethu ibisebenza ukunciphisa umthelela wayo ekuguquguqukeni kwesimo sezulu. Ngaphezulu kweminyaka eyishumi, sibe nomgomo wokuvala ukukhishwa kwensalela kusukela ngo-2020. Futhi ngo-2050 sifuna ukunqamula i-carbon footprint yethu sibuyele kumazinga ka-2005.

I-ICAO Assembly iphinde yaqinisekisa ukuzibophezela kwayo esivumelwaneni se-Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA), esizosisiza ukuthi sizuze ukukhula kwe-carbon-neutral kusukela ngo-2020.

Manje sisebenzela ukwenza imephu indlela yethu eya egolini lika-2050 elifisa kakhulu. Futhi umphumela obalulekile ovela kuMhlangano ukuthi i-ICAO manje izoqala ukubheka umgomo wesikhathi eside wokufisa ukunciphisa ukukhishwa kwegesi-ngakho ohulumeni nezimboni zizohambisana.

Inqubekelaphambili isivele yenziwe. Ikhabhoni ephuma ohambweni olujwayelekile iyingxenye yalokho ebiyikho ngo-1990. Inqubekelaphambili esiyenzayo mayelana nezibaseli zezindiza ezisimeme cishe ibambe ukhiye ethubeni lethu elikhulu lokunciphisa intuthu. Ngesikhathi somjikelezo wabo wempilo, banamandla okusika i-carbon footprint yendiza ngama-80%.

Kudingeka siqondanise le mizamo ebalulekile nokuxhumana okuphumelelayo. Abantu bakhathazekile ngokushintsha kwesimo sezulu—kufanele. Futhi badinga ukwazi ukuthi imboni yethu yenzani. Ngakho-ke, sizobe siqinisa imizamo yethu yokuxhumana ukuze sikwazi ukuhlanganyela engxoxweni ezuzisa nakakhulu nabahambi, ababambiqhaza, kanye nohulumeni.

I-Agenda

Imboni yethu izoqhubeka nokubhekana nezinselelo zomnotho nezemvelo. Futhi sizozinqoba ngoba sinenjongo ebalulekile—ukuhlanganisa abantu namabhizinisi. Sekunesikhathi ngibiza ezondiza ngebhizinisi lenkululeko ngoba zikhulula abantu ukuthi benze izinto ebezingeke zenzeke.

Abantu abaningi ngokwengeziwe, ikakhulukazi emazweni asathuthuka, bafuna ukubamba iqhaza ezinzuzweni zezindiza. Imboni yethu iyakhula ukuhlangabezana nalezi zidingo.

Lokhu kuletha isethi yayo yezinselelo. Ukwakha amandla ekusasa - indikimba yale ngqungquthela - kuzodinga uguquko esikhumulweni sezindiza, ezinkampanini zezindiza kanye namazinga embonini. Kusho ujuthi:

• Ukubeka umgibeli enhliziyweni yenqubo yethu yokuthatha izinqumo - sidinga ukuqonda amakhasimende ethu ngokwanele ukuze ahlangabezane noma adlule lokho akulindele.
• Ukuthuthukisa ingqalasizinda ekwazi ukubhekana nesidingo sesikhathi esizayo - ngaphandle kokuthembela ezikhumulweni zezindiza ezikhula njalo, kanye
• Ukudala abasebenzi abahlonyiswe ngamakhono adingekayo esikhathi esizayo

Indlela Yokuqala Yomgibeli

Ake siqale ngomgibeli—amakhasimende ethu. Bafunani kulwazi lwabo lokuhamba? Inhlolovo Yabagibeli Yomhlaba Wonke yango-2019 isinika imikhondo. Imiphumela izokwethulwa ngokuhamba kwesikhathi namuhla. Kodwa okutholakele okubalulekile ukuthi abagibeli bafuna ubuchwepheshe buthuthukise ulwazi lwabo lokuhamba. Ikakhulukazi, abagibeli bafuna ukusebenzisa ukuhlonza i-biometric ukusheshisa izinqubo zokuhamba. Futhi bafuna ukukwazi ukulandelela imithwalo yabo.

Inhlolovo ithole ukuthi u-70% wabagibeli uzimisele ukwabelana ngolwazi lomuntu siqu olwengeziwe kuhlanganisa nemininingwane yabo ye-biometric ukuze kusheshiswe izinqubo esikhumulweni sezindiza. Lokhu kukhuphuka ngokuhambisana nenani lezindiza ezithathwa ngonyaka.

Ubuchwepheshe be-biometric bunamandla okuguqula ulwazi lwabagibeli. Namuhla, uhambo olunqamula esikhumulweni sezindiza luvame ukukhungathekisa. Udinga ukwenza izinyathelo eziphindaphindiwe, njengokwethula amadokhumenti akho okuvakasha ezindaweni eziningi ukuze uqinisekise ubuwena. Lokhu kudla isikhathi, akusebenzi futhi akusimeme esikhathini eside njengoba izimoto zikhula.

Isinyathelo se-IATA sika-One ID sisisiza ukuba sifinyelele osukwini lapho abagibeli bengajabulela khona umuzwa wesikhumulo sezindiza esingenaphepha futhi basuke kunqenqema lwesango baye kwelinye besebenzisa ithokheni yokuhamba ye-biometric eyodwa njengobuso, izigxivizo zeminwe noma iskeni se-iris.

Izinkampani zezindiza ziwusekela kakhulu lolu hlelo. Amalungu ethu agunyaze ngazwi linye isinqumo sokusheshisa ukuqaliswa kokusetshenziswa kwe-One ID ku-AGM yethu ngoJuni. Okuseqhulwini manje wukuqinisekisa ukuthi kunomthethonqubo okhona wokusekela umbono wokuhamba okungenamaphepha okuzoqinisekisa nokuthi imininingwane yabo ivikelwe kahle.

Imithwalo

Indlela 'yokuhamba kuqala' iphinde isho ukunakekela impahla yabo uma behamba. Abagibeli basitshela ukuthi ikhono lokulandelela imithwalo yabo ehloliwe yinto ehamba phambili. Bangaphezu kuka-50% abathe maningi amathuba okuthi bahlole izikhwama zabo uma bekwazile ukuzilandelela kulo lonke uhambo. Futhi u-46% uthe bafuna ukwazi ukulandelela isikhwama sabo futhi balethwe ngokuqondile ngaphandle kwesikhumulo sezindiza lapho beya khona.

Izinkampani zezindiza nezikhumulo zezindiza zenza lokhu ngokuqalisa ukulandela ngomkhondo ezindaweni ezinkulu zohambo njengokulayisha nokukhipha (I-IATA Resolution 753). Izinkampani zezindiza ze-IATA zavumelana ngazwi linye ukusekela ukuthunyelwa komhlaba wonke kwe-Radio Frequency Identification (RFID) yokulandelela imithwalo ukuze kuhlangatshezwane nokulindelwe ngabagibeli. Kuze kube manje ukuqaliswa kubone inqubekelaphambili ethile enhle, ikakhulukazi e-China lapho ubuchwepheshe buye bamukelwa kahle. E-Europe, izinkampani zezindiza ezimbalwa nezikhumulo zezindiza zisebenzisana ngempumelelo ukwethula i-RFID, ikakhulukazi i-Air France e-Paris CDG.

Ngithatha leli thuba ukukhumbuza amalungu ethu ukuthi ngaphezu kokuhlangabezana nokulindelwe ngamakhasimende ethu, ukuqaliswa kwe-RFID kuzosiza ukunciphisa izindleko eziyizigidi eziyizinkulungwane ezingu-USD2.4 ezikhungweni zezindiza ezivela ezikhwameni ezingaphathwa kahle. Futhi izinzuzo azigcini lapho. Izikhwama zokulandela umkhondo zizophinde zinciphise ukukhwabanisa, zinikeze amandla ukubika ngokushesha, zisheshise ukulungela indiza ukuhamba futhi yenze kube lula ukuzenzela kwezinqubo zemithwalo.

Ingqalasizinda

Insika yesibili yokukhula okusimeme ukuthuthukisa ingqalasizinda engabhekana nesidingo sesikhathi esizayo. Ngeke sikwazi ukubhekana nokukhula noma ukukhula okulindelwe ngamakhasimende ngezinqubo zethu zamanje, izinsiza nezindlela zokwenza ibhizinisi. Ukwamukela ukukhula ngokwakha izikhumulo zezindiza ezinkulu nezikhudlwana kuzoba yinselele ngokombono wenqubomgomo yomphakathi.

Ukuze sibhekane nezinselele zezikhumulo zezindiza zesikhathi esizayo, sibambisene ne-Airports Council International (ACI) ukuze sakhe umkhankaso we-NEXTT. Sisonke sihlola izinguquko ezibalulekile kubuchwepheshe nezinqubo zokuthuthukisa ukusebenza kahle kwalokho amakhasimende ethu akutholayo lapho ehamba.

Lokhu kuhlanganisa ukuhlola izinketho zokwandisa ukucubungula ngaphandle kwendawo; okunganciphisa noma kuqede ngisho nolayini. Siphinde sibheke ukusebenzisa ubuhlakani bokwenziwa kanye namarobhothi ukuze sisebenzise indawo nezinsiza ngendlela ephumelela kakhudlwana. Esinye isici esibalulekile ukuthuthukisa ukwabelana ngedatha phakathi kwababambe iqhaza.

Kunamaphrojekthi ayishumi nanye aqhubekayo njengamanje ngaphansi kwesambulela se-NEXTT. Uzothola ithuba lokufunda ngazo kamuva namuhla. Ngiphinde ngikhuthaze ukuthi uzizwele 'uhambo lwesikhumulo sezindiza lwesikhathi esizayo' ngokoqobo endaweni ye-NEXTT endaweni yombukiso.

Sibheke ngabomvu ukubona i-Poland ithatha indima yobuholi ekuletheni umbono we-NEXTT ngokwakhiwa kwesikhumulo sezindiza esisha sase-Warsaw– Solidarity Transport Hub. Isikhumulo sezindiza sokuqala sase-Europe esise-greenfield esikhathini esingaphezu kweminyaka eyishumi. Kuyithuba elikhulu lokugxila ekusebenziseni amazinga wakamuva wezobuchwepheshe bemboni ukuletha:

• Uhambo lwabagibeli olungenamthungo, oluvikelekile, olusebenzayo nolwenzelwe umuntu siqu kakhulu
• Ukulandela imithwalo
• Ukunyakaza okuhlakaniphile nokusheshayo kwempahla
• Ukuguqulwa kwezindiza okusebenzayo okunikwa amandla yi-automation kanye nokushintshisana kwedatha phakathi kwababambe iqhaza.

Sesisungule ithimba lababambe iqhaza elizoxhumana nabaholi bomklamo kanye nohulumeni ukwenza lokhu kube yimpumelelo nokuqinisekisa ukulawulwa kwezindleko okuqinile.

Amandla Ekusasa

Kufanele sikhumbule ukuthi ukuxhumana komoya womhlaba wonke kulethwa abantu ngabantu. Sidinga abasebenzi abahlukahlukene abanokuqeqeshwa kanye namakhono omhlaba owandayo wedijithali kanye nedatha.

Njengamanje, akuyona imfihlo ukuthi ibhalansi yobulili emazingeni aphezulu kwezokundiza akuyona into okufanele ibe yiyo. Ngeke sibe namandla adingekayo ngekusasa uma singabandakanyi ngokugcwele amandla abesifazane emsebenzini kuwo wonke amazinga.

Emasontweni ambalwa edlule, i-IATA yethule umkhankaso we-25by2025 wokubhekana nokungalingani kobulili kwemboni. Kuwuhlelo lokuzithandela lwezinkampani zezindiza ukuthi zizibophezele ekwandiseni ukubamba iqhaza kwabesifazane emazingeni aphezulu kuze kufike okungenani ku-25% noma ngo-25% ngo-2025. Ukukhetha okuhlosiwe kusiza izinkampani zezindiza kunoma yisiphi isikhathi ohambweni lokuhlukahluka zibambe iqhaza ngendlela ephusile. Futhi kufanele sikhumbule ukuthi inhloso enkulu ukusiletha ku-50-50 ukumelwa.

I-IATA iphinde ibe yingxenye. Okunye ukuzibophezela esikwenzayo wukuhlela izikhulumi ezihlukene ezingqungqutheleni zethu. I-ajenda ye-GAPS yalo nyaka inamaphesenti angama-25 abantu besifazane ababambiqhaza. Sizokwenza kangcono ngonyaka ozayo nangonyaka olandelayo nangonyaka olandelayo!

Isiphetho

Sonke sikhona namuhla ngoba sikholelwa kokuhle okwenziwa izindiza. Njengoba ngike ngasho, ukundiza kuyinkululeko. Umphakathi esiphila kuwo ungcono futhi unothile ngalokho imboni yethu eyenza kwenzeke. Ukuze kuvikelwe leyo nkululeko ezizukulwaneni ezizayo kufanele sizibophezele ekwenzeni ukuhamba ngendiza kube okusimeme ngokungangabazeki - endaweni ezungezile, ezomnotho kanye nezenhlalo.

• Kufanele silawule ngempumelelo umthelela wethu wokuguquka kwesimo sezulu
• Kufanele siqinisekise ukuthi abagibeli basenhliziyweni yenqubo yethu yokuthatha izinqumo
• Kufanele sakhe ingqalasizinda ephumelelayo nephumelelayo engabhekana nesidingo sesikhathi esizayo
• Kufanele sakhe ithimba elisebenza ngokulingana ngokobulili elihlonyiswe ngamakhono esikhathi esizayo

Lena akuyona imisebenzi emincane. Kodwa sizijwayele izinselelo. Futhi lapho ezondiza zihlangana esimeni esifanayo sihlala siletha izixazululo ezivelele.

Ngiyabonga.

Ezinye izindaba ze-eTN ku-IATA chofoza lapha