Abu Dhabi/Dubai – Umgibeli okhuluphele obedingeka ukuthi akhokhe enye i-Dh800 yinkampani yezindiza ukuze imvumele ukuthi agibele endizeni yakhe ubuyiselwe imali eyengeziwe.
Umgibeli wase-Arab ufake isikhalazo ngemuva kokuthi ebuyele e-UAE ephikisana nenkampani yase-Europe eyamphoqa ukuthi akhokhe enye imali ngaphambi kokugibela indiza esuka eZurich, kubika i-WAM.
Umgibeli ubhukhe ithikithi laseDubai-Zurich-Dubai edlula e-Belgrade ehhovisi lenkampani yezindiza e-Dubai, kusho isitatimende soMnyango Wokuvikela Abathengi ku-Ministry of Economy.
Akazange abhekane nezinkinga zokugibela ibhanoyi esuka eDubai, kodwa umgibeli oseduze kwakhe ukhale ngokuthi akakhululekile. Umphathi wathuthela umgibeli esigabeni sebhizinisi.
Endleleni ebuya eZurich, ummangali wacelwa ukuba akhokhe enye i-Dh1,400 ukuze athenge isihlalo esiseceleni kwayo ngokuhambisana nemithetho yenkampani yezindiza, ngoba isisindo sakhe sidlula umkhawulo obekiwe wesisindo somgibeli.
Unqatshelwe ukugibela waze wakhokha u-Dh800 kodwa umgibeli oseduze kwakhe akazange aphazamiseke, nokuyinto abeyisa kumshayeli wendiza nabaphathi bendiza, ngokwesitatimende somnyango.
Ucele inkampani yezindiza ukuthi imbuyisele imali eyengeziwe kodwa isicelo sakhe sachithwa ngoba siphambene nenqubomgomo yendiza.
Umgibeli wabe esefaka isikhalo ku-Consumer Protection Department ecela amalungelo akhe ngokomthetho weFederal Law No. 24 ka-2006, othi umnyango ungamela abamangali. Umnyango ukhulume nenkampani yase-Europe ukuze ubuze ngalesi sikhalo futhi uqinisekise ukuthi kunezindleko ezengeziwe zabagibeli abakhuluphele. Kumenywe omele inkampani yezindiza ukuthi axhumane nomnyango ukuze acacise ngalolu daba.
Umnyango uqinisekise ukuthi imithetho ye-UAE ayisho noma yiziphi izinkokhiso ezengeziwe zabantu abakhuluphele, futhi waxoxisana nomphathi wesifunda wenkampani yezindiza, naye wathintana nehhovisi lakhe elikhulu.
Kwakhishwa isinqumo sokubuyisela i-Dh800, phambi kommangali kanye nomele inkampani yezindiza.
Umnyango ugcizelele ukuthi izinqubo ziqinisekisa ukushisekela kwayo ukuvikela amalungelo abathengi nokudala isimo sokulinganisela phakathi kwabathengi nabahwebi e-UAE.
Okhulumela inkampani yezindiza utshele iGulf News ukuthi icala livalwe ezinyangeni eziyisishiyagalolunye ezedlule. Uthe abamkhokhisi ngokweqile umgibeli kodwa wacelwa ukuthi ashintshele ekilasini lamabhizinisi ukuze akhululeke futhi akhokhele ukuhluka kwentengo. Isikhulumi sigcizelele ukuthi umgibeli akanyakaziswanga ngenxa yesisindo sakhe kodwa ubukhulu bakhe, njengoba izihlalo ezisezingeni lebhizinisi zibanzi kunezihlalo ezisezingeni eliphezulu.
Umgibeli uphikisene ngokuthi inkampani yezindiza ayizange imazise kusenesikhathi futhi yatshelwa kuphela ngemali eyengeziwe ngesikhathi ingena, inkampani yezindiza yaphendula ngokuthi abasebenzi bayo bayalelwe ukuthi bahlole usayizi wabagibeli lapho kungena ukuze babone ukuthi usayizi ungadala inkinga.
Umkhulumeli uthe inkampani yezindiza inqume ukufinyelela esivumelwaneni. Uthe icala lavalwa ngokuvumelana nomgibeli wabuyiselwa imali wakhipha isitatimende esibhalwe phansi mayelana nalokhu.
Umgibeli bekumele akhokhe inkampani yenethiwekhi yase-Europe u-Dh800 ukuze akwazi ukugibela indiza yakhe futhi wacelwa ukuthi akhokhe enye i-Dh1,400 ukuze athenge isihlalo esiseduze.
