Kusukela ezimpahleni zezindiza nemikhumbi ehamba ngomkhumbi kuya ezingxenyeni zamahhotela ezokuvakasha, inzuzo kwabaningi yehlile futhi igama elithi “ukuqothuka” lizwakala ngokuphindaphindiwe. Yize ihlobo lika-2022 bekuwunyaka wezokuvakasha, kungaba iphutha ukukholelwa ukuthi i-COVID ayenzanga abantu abaningi besabe ukuhamba. Yize kubonakala sengathi siyishiyile ngemuva le nkinga ka-2020-2021, izinkinga ezintsha kanye nokusetshenziswa kwezingqungquthela ezibonakalayo kungase kufake isithunzi emakethe yezokuvakasha yebhizinisi. I-Europe isesimweni esiyingozi kakhulu futhi ubusika buka-2022-2023 bungase bube ubusika obubanda kakhulu ngaphakathi nangaphandle.
Ngaphandle kwenhlupho enkulu ye-COVID, i ukuhamba nokuvakasha izimboni ziye zahlushwa ezinye izinhlupho eziningi ezihlanganisa inhlupho yobushokobezi, ubugebengu, amanani entengo kaphethiloli aphezulu, izimpi, ukwehla kwamandla emali, ukuntengantenga kwezombusazwe, kanye nokushoda kwempahla nezisebenzi. Izingqinamba zivame ukuba nezigaba ezintathu: (1) isigaba sangaphambi kwenhlekelele lapho sakha izimo zenhlekelele “uma kwenzeka,” (2) isimo esibucayi sangempela, kanye (3) nokululama esigabeni senhlekelele. Uma ingxenye yesithathu yenhlekelele, isigaba sangemuva kwenhlekelele singasingathwanga ngendlela efanele bese siba inkinga ngokwayo.
Ngokomlando, nokho, ngemva kwenhlekelele ngayinye lezo zingxenye zemboni yezokuvakasha ezisinde kule nhlekelele zithole izindlela zokusimama. “I-Tourism Tidbits” yale nyanga ibheka ngale kwezinkinga eziningi esigabeni sokululama.
Nakuba inkinga ngayinye inokwehluka kwayo, kunezimiso ezijwayelekile ezisebenza kuzo zonke izinhlelo zokulungisa izinkinga zezokuvakasha.
Nansi imibono embalwa ongayicabangela.
-Ungalokothi ucabange ukuthi inkinga ngeke ikuthinte. I-COVID isifundise sonke ukuthi akekho ongagonyiwe enkingeni yezokuvakasha. Mhlawumbe ingxenye ebaluleke kakhulu yohlelo lokubuyisela esimweni esibucayi ukuthi kube khona ngaphambi kwenhlekelele. Nakuba singeke neze sibikezele uhlobo olunembile lwenkinga ngaphambi kokuba yenzeke, izinhlelo eziguquguqukayo zivumela isiqalo sokululama. Isimo esibi kakhulu ukubona ukuthi umuntu uphakathi kwenhlekelele futhi azikho izinhlelo zokubhekana nayo.
-Khumbula ukuthi okuqhubekela phambili kuvela enhlekeleleni lapho kubonakala kubi kakhulu. Akekho okufanele avakashele umphakathi wakho futhi uma abezindaba sebeqala ukubika ukuthi kunenkinga, izivakashi zingase zethuke ngokushesha futhi ziqale ukukhansela uhambo oluya endaweni yangakini. Ngokuvamile yimithombo yezindaba echaza isimo esibucayi njengenhlekelele. Yiba nohlelo oluzokwenza ukuthi ulwazi olulungile lunikezwe abezindaba ngokushesha okukhulu.
-Izinhlelo zokubuyisela azikwazi ukususelwa kusici esisodwa kuphela. Izinhlelo ezinhle kakhulu zokutakula zicabangela uchungechunge lwezinyathelo ezihlanganisiwe zonke zisebenza ndawonye. Ungalokothi uncike ekhambi elilodwa kuphela elizokuletha ekululameni. Esikhundleni salokho xhumanisa umkhankaso wakho wokukhangisa nokukhangisa nohlelo lwakho lokugqugquzela kanye nokwenza ngcono isevisi.
-Ungalokothi ukhohlwe ukuthi ngesikhathi senhlekelele ukudideka kwezindawo kuvame ukwenzeka. Isibonelo, uma abezindaba bebika ukuthi kunokusha kwehlathi engxenyeni ethile yesifunda noma yesifundazwe, umphakathi ungase ucabange ukuthi sonke isifunda (isifundazwe) siyasha. Izivakashi zidume kabi ekuboneni imikhawulo yendawo yenhlekelele. Esikhundleni salokho, ukwethuka kanye nokudideka kwendawo kuvame ukwandisa izinkinga futhi kuzenze zibe zimbi kakhulu kuneqiniso lazo.
-Qinisekisa ukuthi uyabazisa abantu ukuthi umphakathi wangakini awuvalelwanga ibhizinisi. Ngemuva kwenhlekelele kubalulekile ukuthi kuthunyelwe umyalezo wokuthi umphakathi wakho uyaphila futhi uphilile. Khuthaza abantu ukuthi beze ngokukhangisa okunobuciko, isevisi enhle kanye nezikhuthazo. Okubalulekile lapha akukhona ukukhathazeka ngosayizi wesaphulelo kodwa kunalokho ukubuyisela ukugeleza kwabantu emphakathini wakho.
-Khuthaza abantu ukuthi basekele umphakathi wakho ngokuwuvakashela. Vakashela umphakathi wakho esigabeni sangemuva kwenhlekelele isenzo somphakathi, izwe, noma ukwethembeka kuzwelonke. Yazisa abantu ukuthi ulazisa kangakanani ibhizinisi labo, unikeze izekhumbuzo ezikhethekile nezindondo kulabo abezayo.
-Gcizelela isidingo sokuthi abasebenzi bezokuvakasha balondoloze isithunzi kanye nenkonzo enhle. Into yokugcina umuntu oseholidini afuna ukuyizwa ukuthi ibhizinisi libi kangakanani. Kunalokho, gcizelela okuhle. Uyajabula ngokuthi isivakashi size emphakathini wakini futhi ufuna ukwenza uhambo lube mnandi ngangokunokwenzeka. Ngemva kwenhlekelele manje shwabadela kodwa mamatheka!
-Mema omagazini nabanye abantu bemidiya ukuthi babhale izindatshana mayelana nokululama kwakho. Qiniseka ukuthi unikeza laba bantu ulwazi olunembile nolwakamuva. Imvamisa baba nethuba lokuhlangana nezikhulu zendawo futhi babanikeze izindawo zokuvakasha zomphakathi. Bese ufune izindlela zokuthola ukuvezwa komphakathi wezokuvakasha wendawo. Hamba kumabonakude, wenze izingcezu zomsakazo, umeme abezindaba ukuthi bazoxoxa nawe kaningi ngokuthanda kwabo. Lapho ukhuluma nabezindaba, esimweni sangemva kwenhlekelele, hlala uqondile, ujabule, futhi unesizotha.
-Yenza ubuhlakani ekuthuthukiseni izinhlelo ezikhuthaza abantu bendawo ukuthi bajabulele umphakathi wabo. Ngokushesha ngemva kwenhlekelele, kubalulekile ukuqinisa isisekelo somnotho semboni yezokuvakasha yendawo. Isibonelo, izindawo zokudlela ebezincike emalini yezokuvakasha zingase zizithole zisesimweni esibi kakhulu. Ukusiza laba bantu phezu kobunzima, thuthukisa izinhlelo ezizokhuthaza abantu bendawo ukuthi bajabulele idolobha lakubo. Isibonelo, endabeni yezindawo zokudlela zasendaweni, thuthukisa uhlelo lokudlela noma “iba isivakashi endaweni yakho”.
-Thola izimboni ezingase zizimisele ukusebenzisana nawe ukuze ukhuthaze abantu ukuthi babuye. Ungase ukwazi ukukhuluma nemboni yamahhotela, imboni yezokuthutha noma imihlangano kanye nemboni yomhlangano ukuze udale izinhlelo zokukhuthaza ezizosiza umphakathi wakho ukuthi ukhululeke esikhathini sangemva kwenhlekelele. Isibonelo, imboni yezindiza ingase izimisele ukusebenzisana nawe ukuze udale izinkokhelo ezikhethekile ezikhuthaza abantu ukuthi babuyele emphakathini wakho.
-Ungamane uphonse imali lapho kunesimo esibucayi. Imvamisa abantu babhekana nezinkinga ngokusebenzisa imali ikakhulukazi ezintweni zokusebenza. Imishini emihle inendima yayo, kodwa okokusebenza ngaphandle kokuthintwa komuntu kuzoholela kwenye inkinga. Ungalokothi ukhohlwe ukuthi abantu baxazulula izinkinga hhayi imishini.
Umbhali, uDkt. Peter E. Tarlow, unguMongameli kanye noMsunguli we- World Tourism Network futhi ihola i Ezokuvakasha Eziphephile Uhlelo.
