Imiphumela Yonyaka Wesibili Ohamba Phambili Emhlabeni Ihhotela elihle kakhulu Umbiko wemikhiqizo ukhishwe namuhla.
Ochwepheshe bezokuvakasha okunethezeka bathathe izinyanga eziyishumi nambili ezedlule ukusebenzisa inqubo yokuhlola ephelele - i-algorithm echazwe ngokuqinile ekala ukusebenza namanani ezinhlobo zamahhotela okunethezeka.
I-algorithm iye yachitshiyelwa kancane kusukela ngonyaka odlule, futhi manje ihlanganisa izindawo zokuthinta eziyi-123 ezihambisana nomkhakha wamahhotela okunethezeka (usuka ku-118). Ngayinye inenani layo lesikolo elinesisindo nenani eliphelele lokuqongelela amaphuzu angu-4494.
Qaphela ukuthi ama-touch points angu-123 ahlobene nokusebenza komkhiqizo kukonke, esikhundleni sokusebenza kwezakhiwo ngazinye. Konke kumayelana nekhono lomkhiqizo lokuletha: intshiseko yalo, ukuzibophezela, izimiso nezimiso zokuziphatha, kanye nekhwalithi yabaphathi balo nabasebenzi.
Ukuqhubeka nokutshalwa kwezimali kanye nokuthi kwenziwa kahle kangakanani kuyisici esikhulu, ikakhulukazi mayelana nezakhiwo ezintsha kanye nokulungiswa kwezivele zikhona.
Imiphumela yalo nyaka ibonakala ngamaphesenti, izikhundla zangonyaka odlule zibakaki.
Nawa amahhotela aphambili ayi-12 angowezi-2019
1. Belmond I-83.1% (4)
2. I-Mandarin Oriental 81.4% (5)
3. Izinkathi ezine 79.4% (7)
4. Aman 78.9% (1)
5. Iqoqo le-Oetker 78.6% (2)
6. I-Auberge 76.8% (6)
7. I-Rosewood 76.1% (11)
8. Imizwa Eyisithupha 74.3% (3)
9. I-St. Regis 73.1% (10)
10. I-COMO 71.4% (-)
11. One&nly 69.3% (9)
12. I-Anantara 67.1% (-)
Ezinye izinhlobo ezikalwe ngokwanele ukuthi zigadwe unyaka wonke (ngokulandelana kwezinhlamvu) i-Alila, i-Banyan Tree, i-Dorchester Collection, i-Fairmont, i-Firmdale, i-Jumeirah, i-Oberoi, i-Park Hyatt, i-Peninsula, i-Raffles, i-Ritz Carlton, i-Rocco Forte, i-Shangri-La, I-Soho House kanye Neqoqo Lokunethezeka.
Imikhiqizo okwamanje enezakhiwo ezingaphansi kweshumi (imfuneko yethu encane) kodwa enezinga eliphezulu lapho sisebenzisa i-algorithm yethu (ngokulandelana kwezinhlamvu) - i-Bulgari, i-Capella, i-Cheval Blanc, i-Maybourne, i-Montage ne-Soneva.
Lolu wucwaningo lwaminyaka yonke, olumenyezelwa ekuqaleni kukaSepthemba minyaka yonke.
