I-Lufthansa Group kanye ne-Amadeus bamemezele isivumelwano sokuvuselela ukusebenzisana kwabo kwezobuchwepheshe isikhathi eside.
Ngalesi sivumelwano, i-Amadeus' Altéa Passenger Service System (PSS) izoqhubeka nokuhlinzeka iLufthansa, i-Austrian Airlines, Brussels Airlines kanye ne-Swiss International Air Lines ngezinhlelo zabo ze-IT zokubhuka, impahla kanye nokulawula ukuhamba. Ngaphezu kwalokho, iLufthansa Group kanye ne-Amadeus nabo banweba ubudlelwano babo ukuze bangeze ezinye izindawo zokusebenzisana. Izindawo lapho ubuchwepheshe be-Amadeus busekela khona i-Lufthansa Group kusukela ekusebenzeni nokuthengisa nokuthenga kuya ekulawuleni ukuphazamiseka.
"I-Amadeus kanye neLufthansa Group yizinkampani ezimbili, ezisungulwe eYurophu, eziqhuba ukukhula kanye nokwenza idijithali emhlabeni wonke," kusho uDkt. Roland Schütz, iPhini Likamongameli Ophethe Ulwazi Lokuphathwa Kwemininingwane & I-Lufthansa Group CIO. "Izinhlelo ze-Amadeus zizoqhubeka nokweseka iLufthansa Group ngokusebenzisa izixazululo ezihamba phambili embonini ezikhuthaza ukuqamba okusha."
“Siyaziqhenya kakhulu ngokumemezela isivumelwano sokwandisa ubambiswano lwethu neLufthansa Group namuhla,” kusho uJulia Sattel, uMongameli, Izindiza, Amadeus. “Ukubambisana kwethu kusekelwe ekuqondaneni okujulile nokuhloniphana, futhi lesi sivumelwano siwubufakazi bendlela yokusebenzisana, indlela yomuntu ngamunye esiyithathayo namakhasimende ethu. Ubuchwepheshe be-Amadeus obuhamba phambili embonini busekela iLufthansa Group ukuthi iqhubekisele phambili izinhloso zayo zebhizinisi.”
Ezinye zezindawo eziningi u-Amadeus kanye neLufthansa Group abasebenza kuzona zihlanganisa:
Ukubuyiselwa Kwabagibeli: I-SWISS ihlanganyele ne-Amadeus isebenzisa indlela eshesha kakhulu ukwethula lesi sixazululo, esenza kahle futhi senze ngokuzenzakalela ukudluliswa kokugcina kwabagibeli ngesivinini esikhulu nokusebenza kahle ngezikhathi zokuphazamiseka. I-Amadeus Passenger Recovery ingahlaziya ukuphazamiseka kwendiza okuningi, icubungula uhlelo lomhambi ngamunye kanye nenani lazo lilonke. Ngokokuqala ngqa ukusebenza kwe-SWISS, abagibeli abayi-100 baphinde babhukhwa emizuzwini emithathu nje ngemuva kokukhanselwa kwendiza yabo. Selokhu yethulwa ne-SWISS, i-Passenger Recovery isiphinde yasetshenziswa e-Lufthansa nase-Austrian Airlines futhi izosatshalaliswa ngokuhamba kwesikhathi kulo nyaka e-Brussels Airlines.
Inkokhelo Yesikhumulo Sezindiza: Ngenxa yomgomo okwabelwana ngawo wokuthuthukisa ulwazi lwabagibeli esikhumulweni sezindiza, i-Lufthansa Group ibinguzakwethu we-Amadeus wokwethula i-Amadeus Airport Pay, okuvumela abagibeli ukuthi benze izinkokhelo zesikhumulo sezindiza kungakhathaliseki ukuthi iyiphi ingqalasizinda yokungena. Isixazululo sokuqala sokukhokha okungenantambo embonini, esamukela izinkokhelo zekhadi le-EMV chip futhi singasetshenziswa yizinkampani zezindiza eziningi, izibambi eziphansi, namabhange. I-Lufthansa manje isikhipha isisombululo ezikhumulweni zezindiza ezingaphezu kuka-170 emhlabeni jikelele.
Ukuthenga Nokuthengisa: Ubuchwepheshe be-Amadeus bunesizindalwazi seLufthansa esinesikhathi eside namashaneli edijithali. Isibonelo esisodwa esiza ukuthengiswa kwedrayivu i-Lufthansa Cash & Miles, isixazululo esiqanjiwe, esivumela abagibeli ukuthi bakhokhele izindiza ngamamayela, ngokusebenzisa isikali sokuslayida.
