ILufthansa Group ivuselela ubambiswano lwe-IT ne-Amadeus

I-Lufthansa Group kanye ne-Amadeus bavuselele futhi banweba ubambiswano lwabo lwezobuchwepheshe oselunesikhathi eside. 

Ngalesi sivumelwano, i-Lufthansa, i-Austrian Airlines, i-Brussels Airlines, i-Swiss International Air Lines kanye ne-Air Dolomiti, izoqhubeka nokuthembela ohlelweni lwe-Altéa Passenger Service System (PSS) - uhlelo lwe-IT lwenkampani yezindiza i-Amadeus - ukuphatha ukubhukha, i-inventory, amathikithi, ukuphathwa kokuphazamiseka. esikhumulweni sezindiza kanye nokulawula ukusuka ukuze bakwazi ukuyisa abagibeli babo ezindaweni zabo ngokushelela ngangokunokwenzeka. 

Izinsiza eziningi ezintsha ezithokozisayo ezihlelelwe ukuguqula indlela iqembu lendiza elisiza ngayo amakhasimende alo - ku-inthanethi nasesikhumulweni sezindiza - nazo zifakiwe ekubambisaneni. Ukusebenzisana okunwetshiwe ne-Amadeus kuzuzisa izindawo ezifana nokusebenza kweLufthansa Group, ukuphathwa kokuphazamiseka esikhumulweni sezindiza, ukuthengisa, ukuthenga nezinsizakalo zesikhumulo sezindiza. 

"Ngalesi sivumelwano, asigcini nje ukuqinisa ukubambisana kwethu nokuqinisekisa ukuzinza kokusebenza, siphinde sibeke isisekelo sokugqugquzela ukuqanjwa kabusha kanye nokuthuthukisa i-digitalization ezindaweni zethu ezihlukahlukene zebhizinisi," kusho uDkt. Roland Schütz, iPhini Likamongameli Wezokuphathwa Kolwazi kanye neSikhulu Esiphezulu Solwazi kwa- Lufthansa Group.

Isu lenkundla ye-Amadeus lihambisana nalokhu kubambisana okunwetshiwe kobuchwepheshe. I-Amadeus Airline Platform ihlinzeka izinkampani zezindiza ngobunyoninco namathuba amakhulu okubambisana nabaqalayo nozakwethu ukuze basungule, bahlole futhi bafinyeze imijikelezo yokulethwa.  

“Lesi sivumelwano esandisiwe siwubufakazi bobambiswano oselunesikhathi eside esinalo neLufthansa Group,” kusho uJulia Sattel, uMongameli, Izindiza, Amadeus. “Ubuchwepheshe bethu obuhamba phambili embonini buzokweseka iLufthansa Group ukuthi ifinyelele izinhloso zayo zebhizinisi kusukela ekuthengeni kuya ekusebenzeni, okuzovumela iLufthansa Group ukuthi ilethe ulwazi olufanayo lokuthengisa kanye nabagibeli bezindiza ezinhlotsheni zayo ezahlukene.”

I-E-Commerce

Ngalobu budlelwano obandisiwe, Amadeus I-e-Retail izoqhubeka inika amandla iwebhusayithi ye-Lufthansa, futhi i-Lufthansa Group nayo ihlose ukusebenzisana ne-Amadeus ukuthuthukisa ulwazi oluthuthukisiwe lwe-inthanethi kuzo zonke izinhlobo zayo. Ngobuchwepheshe obusha be-Digital Experience Suite ka-Amadeus kanye ne-Instant Search, i-Lufthansa Group izokwazi ukuthuthukisa ulwazi lwamakhasimende ayo ngabasebenzisi - njengokushintsha indlela osebenzisa ngayo ukusebenzelana nomsebenzisi ezindaweni zayo zokuthinta zedijithali nokugeleza kokubhuka, noma ngokwakha amakhasi okufika amasha ukuze akhuthazeke futhi ukutholwa kwethrafikhi, ngenkathi isebenzisa izakhiwo ezivulekile ze-Amadeus ukuhlanganisa amamojula ezinkampani zangaphandle.

Ubuchwepheshe be-Amadeus, obufana ne-Flex Pricer, buyaqhubeka nokweseka i-Lufthansa Group kwezinye izindawo zokuthenga - lobu buchwepheshe buvumela i-Lufthansa Group ukuthi ibonise yonke imali yokugibela yezindiza kuyo yonke imizila, idale amathuba okuthengisa ngokushesha njengoba abagibeli bengabona kalula izindleko nenzuzo yokuthuthukela ku- Isigaba semali yokugibela esiphezulu sanoma iyiphi indiza ethile.

Enye inzuzo yesikhathi esifushane yabahambi ukuthi izindiza zeLufthansa Group zihlanganisa izinsizakalo zokukhokha ne-Amadeus kumawebhusayithi azo ukuze zinikeze abahambi ithuba lokukhokha kanye kanye nesipiliyoni sokukhokha esingaguquki kuwo wonke amawebhusayithi eLufthansa Group.

Esikhumulweni sezindiza

Abagibeli beLufthansa Group bazohlomula esikhumulweni sezindiza sase-Amadeus kanye nobuchwepheshe bokulawula ukuphazamiseka.

Isibonelo nge-Amadeus ACUS Mobile, evumela izinkampani zezindiza ze-Lufthansa Group ukuthi zingene futhi zicubungule abagibeli zikude noma kunoma yisiphi isiteshi esingumahamba nendlwana esiseduze nesikhumulo sezindiza, ngaphandle kwengqalasizinda ekhona yesikhumulo sezindiza. Lokhu kukhula kokuguquguquka nokuhamba kuvumela i-Lufthansa Group ukuthi inikeze isevisi yeprimiyamu kumakhasimende ayo noma kuphi lapho uya khona, njengasezikhumulweni zezindiza ezikude noma zesizini ezithile njenge-BGI (Barbados); futhi iphinde ithuthukise ukuhamba kwabagibeli futhi inciphise olayini ezikhumulweni zezindiza ezimatasa. I-Lufthansa Group kanye ne-Amadeus basebenzise izindawo zokusebenza ezingaphezu kuka-50 ze-ACUS Mobile emhlabeni jikelele kuze kube manje, ezikhumulweni zezindiza eziyi-13.

Ubuchwepheshe be-Amadeus buzoqhubeka nokweseka i-Lufthansa Group ezindaweni ezifana nokululama ngokuzenzakalela kwabagibeli uma kwenzeka ukubambezeleka, kanye nezinkokhelo eziguquguqukayo zabasizi edeskini lokungena esikhumulweni sezindiza.

Ubambiswano olunwetshiwe

Isici esibalulekile salokhu kubambisana okuvuselelwe ukuthi i-Lufthansa Group manje inenkontileka eyodwa, ukuze izinkampani zezindiza zikhethe futhi zikhethe ohlwini lwezixazululo lezo ezihambisana kangcono nezidingo zazo. Inkontileka entsha ihlinzeka ngokushelela okwengeziwe kuzo zonke izinkampani zezindiza eqenjini, ezivumela ukuthi zisebenzise amakhono amasha kalula uma zifisa.

Ohlotsheni lwe-Lufthansa Group, lesi sivumelwano esisha sesikhathi eside sizosiza futhi ukuhlanganiswa kwezinkampani zezindiza eqenjini, ukuze kuqinisekiswe ulwazi lwabagibeli olungaguquki futhi olusezingeni eliphezulu kubo bonke abahambi, kungakhathaliseki ukuthi bahamba ngayiphi indiza. 

I-Eurowings izoqhubeka nokuthembela ku-New Skies PSS ehlinzekwa ngu-Navitaire, inkampani yase-Amadeus, ngaphansi kwenkontileka ehlukile.