I-Alaska Airlines imangalelwe umndeni kaBernice Kekona ongasekho emhlabeni ngokufa ngokungafanele ngokungamphelezeli ngendlela efanele esikhumulweni sezindiza njengoba kunenkontileka yenkampani yezindiza neHuntleigh USA, inkampani esebenza ngezihlalo ezinamasondo.
U-Bernice, ugogo oneminyaka engu-75 ubudala, wawela phansi ku-escalator ngesihlalo sakhe esinamasondo sikagesi, washona ngemva kwezinyanga ezi-3 ngenxa yokulimala akuthola ekwindla. Ugogo wayesuka e-Hawaii eya e-Spokane, e-Washington, lapho ame khona e-Portland International Airport e-Oregon ezoshintsha indiza ngoJuni 2017.
Lapho efika ePortland, uBernice wasizwa ukuba angene esihlalweni sabakhubazekile esinebhande lesihlalo futhi kwakufanele aphelezelwe esangweni elixhumayo, nokho, i-video ebonisa ukuthi wahamba yedwa.
Ukuthi ukhethe ukuhamba noma wasala ezihambela yedwa akucaci. Ividiyo ibonisa u-Bernice ebonisa ithikithi lakhe esisebenzini se-Alaska Airlines esangweni lokufika esikhomba indlela okufanele angene kuyo. Ividiyo iphinda ibonise uBernice emi endaweni yokuhlola ukuze abheke isango lakhe.
Ngokusho kwecala, uBernice wachaza esegunjini lakhe esibhedlela ngemuva kwesigameko ukuthi wadideka wacabanga ukuthi ubengena ekheshini. Esikhundleni salokho yena kanye nesihlalo sabakhubazekile bagingqike izitebhisi ezingu-21 ezitebhisini ezihambayo.
Kuvidiyo egada esikhumulweni sezindiza etholwe inkampani yakwa-ABC esebenzisana ne-KXLY, amadoda amabili, ezinhlangothini ezihlukene zesitebhisi esizihambelayo uBernice wayekhona, agxumela ukuze anikeze usizo ngokushesha. Le vidiyo ikhombisa nowesifazane owamisa izitebhisi ezizihambelayo ngenkinobho yokumisa izimo eziphuthumayo nabanye abebesesikhumulweni sezindiza besiza ukuqondisa isihlalo esinamasondo noBernice.
Umndeni ka-Kekona uthi u-Bernice wahlukumezeka ekhanda nasesifubeni, esikeka umsipha we-Achilles, kanye namanxeba okugwaza ohlangothini lobuso bakhe. Umsipha wakhe awuzange ululame, futhi ukutheleleka kuholela ekunqunyweni, angazange alulame kukho. Umfutho wegazi wakhe wehla phakathi nalokho kuhlinzwa, futhi washona ngakusasa.
Bernice esibhedlela
I-Alaska Airlines iyaphenya futhi yathi “kubonakala sengathi uNkz. Kekona wenqabile usizo oluqhubekayo esikhumulweni sezindiza futhi wanquma ukuqhubeka yedwa endizeni yakhe exhumayo. Futhi kubonakala sengathi ngesikhathi amalungu omndeni wakhe ebhukha ukubhukha, awazange akhethe noma yiliphi ibhokisi umgibeli 'Ongaboni kahle/Ongaboni kahle,' 'Izithulu/ezingezwa kahle,' noma 'Ezinye izidingo ezikhethekile (okungukuthi, ukukhula noma ubuhlakani. ukukhubazeka, abadala/abadala).' Ngakho, kwakungekho lapho kubhukwa khona okwakubonisa ukuthi uNksz Kekona wayenenkinga yokuqonda, yokubona, noma yokuzwa.” Izinkampani zezindiza zithe uKekona unelungelo lokwenqaba ukuhamba ngezihlalo ezinamasondo.
Isikhulu seHuntleigh USA Corporation, okuyisihlalo esinamasondo nenqola kagesi enikezwe i-Alaska Airlines ukuthi iphelezele uBernice esangweni lakwakhe, uthe baphenya isigameko nommeli wabo.
Imithetho yomthetho we-Federal idinga izinkampani zezindiza ukuthi zinikeze usizo kubahambi abakhubazekile, okuhlanganisa lapho benza ukuxhumana.
LOKHO ONGAKUTHATHE KULESI SIHLOKO:
- Lapho efika ePortland, uBernice wasizwa ukuba angene esihlalweni sabakhubazekile esinebhande lesihlalo futhi kwakufanele aphelezelwe esangweni elixhumayo, nokho, i-video ebonisa ukuthi wahamba yedwa.
- A video shows Bernice showing her ticket to an Alaska Airlines employee at the arrival gate who points out the direction she needed to go in.
- The video also shows a woman who stopped the escalator with the emergency stop button and others that were in the airport helping to get the wheelchair and Bernice upright.
