- Izindleko eziphakeme kakhulu ezibandakanya intela ephezulu yasemgwaqeni bezizophela imali ebekelwe imali yabathengisi abasesitolo
- Ukuvalwa kwesitolo kubhekwe njengokubalulekile kwabaningi ukuze baqhubeke nokuntanta
- Ukuvalwa okuningi kwesitolo kungenzeka kulandele njengoba umhlaba ungena kulokho okubizwa ngokuthi 'okusha okujwayelekile'
I-COVID-19 isheshise ukwenziwa kwedijithali kwemodeli ye-ejenti yezokuvakasha, idala ukuvalwa okuningi kwezitolo njengoba ama-ejensi esitolo eshintsha ukusebenza online. Lokhu kulungiswa okudingekayo ekushintsheni okuthandwa ngabathengi.
Ukusinda kwesikhathi eside kwama-ejensi wokuhamba esitolo kuye kwaxoxwa iminyaka eminingana ngenxa yokwanda kokuthandwa kokubhuka online. Impumelelo ngonyaka ka-2021 izoncika kakhulu emazingeni amahle okungena kwemali, okuyindawo lapho ama-online travel agents (ama-OTAs) aqhubeka nokuba yisinyathelo esiphambi kwezinhlaka zezitayela zendabuko nodaka, ngenxa yamamodeli ebhizinisi abo alula.
Kuphela yi-17% yabaphenduli bomhlaba jikelele kwinhlolovo yabathengi ye-Q3 2019 emenyezelwe ukuthi babhukhe nomenzeli wezokuvakasha esitolo, okukhombisa ukuthi ngaphambi kwe-COVID-19, ukubhuka esitolo bekuvele kwehla ukuthandwa. Ucwaningo lwakamuva ngoDisemba 2020 luthole ukuthi ama-47% wabaphenduli bomhlaba wonke bazothenga imikhiqizo eminingi online kunokuvakashela isitolo kanti ama-60% angenza ukuthengiselana ngamabhange online ku-'kujwayelekile okusha '.
Ukuntuleka kwemali engenayo kanye nesidingo esikhulu sokubuyiselwa kwemali sekuthinte izinhlaka eziningi zendabuko zezokuvakasha. Izindleko eziphakeme ezibandakanya intela ephezulu yasemgwaqeni bezizonciphisa imali ebekelwe imali kuma-store agents uma kuqhathaniswa nama-OTA. Ukuvalwa kwesitolo kubhekwe njengokubalulekile kwabaningi ukuze baqhubeke nokuntanta phakathi no-2020 kanti okunye kwenziwe unomphela.
Abakwa-STA Travel, onguchwepheshe wezindiza ezindiza isikhathi eside onezitolo ezingaphezu kuka-50 e-UK, kuye kwadingeka ayeke ukuhweba ngo-Agasti 2020 njengoba izindleko zazibheda ngesikhathi lapho imali yayincane. Isikhungo Sezindiza ivaliwe izitolo zayo ezingama-421 kwezingama-740 ngesikhathi se-COVID-19, kanti iHays Travel isimemezele ukuthi ilindele ukusebenzisa ukubuyiswa 'kwe-hybrid' ekuthengiseni ezinye izitolo zivulwa futhi ezinye zizohlala zivaliwe maqondana nomgwaqo kaHulumeni wase-UK. Abasebenzi abaningi bamemezele ukuthi bayakujabulela ukusebenza ekhaya, okungabona ukuvalwa kwezitolo unomphela njengomphumela. I-TUI ye-tour opharetha yiyona yakamuva ukwedlula yonke yokumemezela ukuthi ihlela ukuvala amanye amagatsha angama-48 ngo-2021. Lokhu, ngaphezu kwezitolo eziyi-166 zama-TUI ezavalwa ngo-2020, kushiya inkampani inamagatsha angaba ngu-314 njengoba ihlose ukwenza imisebenzi yayo ngedijithali.
Manje kubila ekusindeni kwezinamandla kakhulu. Ukukhishwa kwemigomo emhlabeni jikelele, kuhambisana nokuthiwa kukhishwa amaphasipothi wokugoma edijithali, kunikeze isibani sethemba emkhakheni wezokuvakasha. Kodwa-ke, izindaba zezinhlobonhlobo ezintsha ze-COVID-19, ezihambisana nokuvalwa okuqhubekayo kulo lonke elaseYurophu, zikhombisa ukuthi unyaka we-2021 usazoba unyaka okungajwayelekile.
Ama-ejensi wezokuvakasha wendabuko asezitolo abe elokhu eba ngaphansi kwengcindezi yokwakha izinkomba zawo eziku-inthanethi ukuze ziqhubeke nokuncintisana ezimakethe zomhlaba wonke. Ukwehla kwezindleko ezingaguquki zezinhlangano zokuvakasha, kuzoba nokuguquguquka okuthe xaxa ekusebenziseni isikhala sokuhamba esizayo. Ngakho-ke, ukuvalwa okuningi kwesitolo kungenzeka kulandele njengoba singena kulokho okubizwa ngokuthi 'okusha okujwayelekile'.