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Uhlelo lokusebenza lwethebulethi ye-Expedia lunikeza indlela entsha yokuba abavakashi bathenge izindawo okuyiwa kuzo: amathuluzi amasha okusesha anika amandla abathengi ukuthi bathenge kokubili amahhotela nezindiza esikrinini esisodwa, ngokungena noma ngokukhetha indawo okuyiwa kuyo. Lokhu kuhluke kakhulu kusixhumi esibonakalayo somsebenzisi esibonwa embonini yonkana, futhi i-Expedia yenze igxathu ukuze idale ulwazi oluqondene ngqo namathebulethi. Idatha ye-PhoCusWright1 ibonisa ukuthi cishe u-40% wabantu basebenzisa amaphilisi lapho bephequlula indawo yokuvakasha. Ku-Expedia, le datha – ebhangqwe nokutholakele kwangaphakathi – imake isikhathi sokuhlinzeka ngokuqukethwe okuqondiswe kubasebenzisi bethebhulethi.
Isimo Esikhona Asisona Imvelo
Ngokuhlola kwangaphakathi komsebenzisi kanye nezifundo ze-ethnographic kumathebulethi, i-Expedia iphethe ngokuthi abahambi abasebenzisa amadivayisi ethebhulethi bakhungathekiswe imiklamo yewebhusayithi ephoqelela abasebenzisi ukuthi bakhethe indiza noma ihhotela ngokuhlukana. Okutholakele okuphawulekayo kufakiwe:
Ekuqaleni kwenqubo yokuthenga, abahambi bafuna izindlela ezilula zokubona izintengo kuzo zonke izindawo oya kuzo. Ukuthenga izindiza namahhotela ngokuhlukana kuyisici esidla isikhathi esiningi senqubo.
Ngesikhathi esifanayo, abahambi abafuni ukulahlekelwa ukufinyelela kuzihlungi ezivamile kanye nezinketho zokuhlunga lapho befuna ukuhlola uhlobo oluthile lwamahhotela/izindiza.
Abahambi bavamise ukusebenzisa idivayisi yabo yethebhulethi ukuze bacwaninge izindawo zokuvakasha njengomsebenzi wokuzijabulisa lapho behlezi ekhaya kusofa. Idatha yethebhulethi yaqinisekiswa futhi nge-Forrester data2 ebonisa ukuthi abanikazi bamathebulethi bavame ukusebenzisa amadivaysi abo ngenkathi behlezi ekhaya, benza imisebenzi eminingi ngenkathi bebukele i-TV, noma becwaninga.
“Inkinga iyisisekelo: izinhlelo zokusebenza zethebhulethi kuze kube manje azikaklanyelwe ukuphequlula kuthebhulethi. Abahambi balindele indlela elula, elula yokuhlola izindawo abangase bavakashele kuzo futhi baphequlule imininingwane yendiza neyehhotela futhi balindele ukukwazi ukukwenza ngendlela ezizwa ilungile kubo uma bekwi-tablet yabo,” kusho u-Dara Khosrowshahi, uMongameli we-. I-Expedia Worldwide kanye ne-CEO ye-Expedia, Inc. "Bafanelwe yilokhu okwenziwa ngaphandle kokudela ulwazi olujulile lwemboni kanye nemininingwane yomuntu siqu ehlinzekwa ngezinjini zethu zokusesha ze-Expedia."
I-Expedia Yembula Indlela Entsha Enezici Ezihlukile
Ukuze kubhekwane nezidingo eziguqukayo zabahambi, i-app entsha yethebhulethi ye-Expedia ithuthukiselwe ngokukhethekile ukuhlola kweselula nokuphequlula futhi yethula izici ezimbalwa ezihlukile:
Ibhokisi Lokusesha Elilodwa: Ukuqeda izixhumanisi zokusesha ezinkulu, uhlelo lokusebenza olusha lwethebhulethi lunikeza ibhokisi lokusesha elilodwa ukuze liphakamise. Uma isivakashi sifaka igama ledolobha, uphawu lomhlaba, noma ikhodi yesikhumulo sezindiza, uhlelo lokusebenza luzoveza amahhotela nezindiza ezihambisana nalowo mbuzo - azikho izinsuku noma imininingwane ethile edingekayo ekuqaleni.
Ukusesha Okudidiyelwe Kokuqala Kwehhotela Nohambo Lwendiza: Ngokokuqala ngqa embonini, ukusesha okuhlanganisiwe sekufikile emakethe yezokuvakasha. Kunokuba iseshe uhambo ngendlela eqinile, elandelanayo yezindiza bese kuba amahhotela, noma amahhotela bese kuba izindiza, i-Expedia yethula ukusesha okukodwa okuhlanganisiwe okunikeza kokubili imiphumela yehhotela neyendiza ngesikhathi esisodwa, etholakala konke ngokubuka okukodwa.
Amaqoqo: I-Expedia yethula izindawo zokuvakasha ezinetimu ehlukahlukene ukuze ivuse intshisekelo ohambweni oluzayo. Amaqoqo anikeza amakhasimende ithuba lokuhlola izindawo zokuvakasha okungenzeka ukuthi azizange zicatshangelwe ngenye indlela. Izindawo ezinhle ziphila ngendlela ephoqayo ikakhulukazi kumadivayisi wethebhulethi. Amaqoqo anikeza inhlanganisela ecebile yokuklama, ukuhamba nocwaningo lokuhamba. Okuqukethwe kubhekelelwe ezifundeni ezahlukahlukene futhi kuzobuyekezwa ngokusekelwe kumpendulo yabahambi.
Ukuhlela Uhambo Oludidiyelwe, Ukubhukha, Nedatha, Kwabiwe Kuwo Onke Amadivayisi: Ngasekuqaleni kwalo nyaka, i-Expedia yethule iScratchpad ezimakethe ezithile emhlabeni jikelele. I-Scratchpad iyindlela elula yokugcina umkhondo wokusesha kwakho kohambo. Uma umhambi engene ngemvume kuhlelo lokusebenza lwe-Expedia, uhambo olucwaningwe kuthebhulethi luzovela kudeskithophu noma ku-Scratchpad yeselula. Lokhu kuvumela abahambi ukuthi baqale ukuhlela kwabo uhambo ukusuka lapho begcine khona - kunoma iyiphi idivayisi.
“Uma ukhohlwe ngendlela esiqeqeshe ngayo amakhasimende ukuthi athengele uhambo ku-inthanethi eminyakeni engu-15 edlule futhi ufuna ukwenza okuhlangenwe nakho kusuka phansi kuya phezulu nomhambi esikhungweni, ubungakha lolu hlelo lokusebenza lwethebhulethi,” kuphawula u-John Kim. , Isikhulu Esiyinhloko Somkhiqizo kwa-Expedia Worldwide. “Uhlelo lwethu lokusebenza olusha lwethebhulethi luhlanganisa amandla ayinhloko e-Expedia ngokuhlanganisa ndawonye ihhotela lethu le-marquis namandla okundiza ukuze sakhe okuhlangenwe nakho okukodwa okuhle nokusebenziseka kalula kokusesha okuhlanganisiwe. Sikhuthaza abantu ukuthi bayizame futhi babelane ngempendulo yabo.”
