I-IATA isungula uhlelo lwe-Modern Airline Retailing

I-International Air Transport Association (IATA) imemezele ukusungulwa kohlelo lwe-Modern Airline Retailing ukuze kuthuthukiswe ukugxila kwamakhasimende kanye nokwakhiwa kwenani embonini yezindiza.

Uguquko luzosheshiswa yinhlangano yabathengi bezindiza ezithuthukile abazosebenza ndawonye IATA.

Abahlanganyeli be-Consortium bahlanganisa i-American Airlines, i-Air France-KLM, British Airways, Emirates, Finnair, Iberia, Lufthansa Group, Oman Air, Singapore Airlines kanye ne-Xiamen Airlines.

Esimeni sanamuhla, okuhlangenwe nakho kwekhasimende kuthintwa amazinga, izinqubo nobuchwepheshe bamashumi eminyaka ubudala futhi imboni yezindiza kufanele isebenzise izinqubo zesimanje zokuthengisa ezizodala inani elingeziwe kubahambi futhi kunciphise ubunzima bezimfuneko zokuhlola idokhumenti yabagibeli ngokuya ngokuba nzima.

I-Modern Airline Retailing izoxazulula le nkinga futhi ivule amathuba okudala amanani ngokuguqula ukusatshalaliswa kwezindiza kube uhlelo "lweMinikelo nama-oda" oluzohambisana nalokho okusetshenziswa abanye abathengisi abaningi.

“Inhloso yethu wukuthuthukisa abahambi ngokuhlangabezana nezidingo zabo. Siyazi ukuthi abagibeli bafuna ulwazi lwedijithali olungenamthungo; futhi balindele isevisi engaguquki kungakhathaliseki ukuthi bathenge kanjani uhambo lwabo. Ngenxa yamandla enhlangano yomhlaba wonke yezinkampani zezindiza ezihamba phambili ezisilandelayo, eminyakeni embalwa ezayo silindele ukubona uguquko olusheshayo noluphelele ekuhlangenwe nakho kwamakhasimende,” kusho u-Muhammad Albakri, iPhini Likamongameli Eliphezulu le-IATA, Izinsizakalo Zokukhokhelwa Kwezimali Nokusabalalisa. 

Ishintshela Ekudayiseni Indiza Yesimanje 

Uhlelo lweModern Airline Retailing lwakhiwe phezu kwezinsika ezintathu:

Ukuhlonza Kwekhasimende

• Amazinga emboni, akhela phezu kwendinganiso ye-One ID, avumela abagibeli ukuthi bahlele uhambo lwabo ngokwabelana ngolwazi kusenesikhathi kanye nenqubo yokungathintwa esikhumulweni sezindiza ngokusekelwe ekuqashelweni kwebhayomethrikhi. Ngaphezu kwalokho, lolu hlelo luzovumela izinkampani zezindiza ukuthi zinikeze ulwazi olungenazihibe eziteshini ezahlukene nasezindaweni zokuthintwa futhi zibe nokubonakala okukhulu kubathengisi bokuvakasha bezinkampani zangaphandle ezisebenzisana nabo.  

Ukuthengisa Ngokunikezwayo

• Inqubekelaphambili isivele iqhubeka kahle ngokudayiswa kwama-ejenti wezokuvakasha angaphezu kweyodwa kwayi-10 evela ku-New Distribution Capability (NDC) interface; futhi ezinye izinkampani zezindiza sezivele zinokubhukha kwazo okungaqondile okungaphezu kuka-30% okuza nge-NDC. Amazinga emboni azoqhubeka nokushintsha emkhakheni wokwenza kube ngokwakho, amanani ashintshashintshayo, izinqwaba ezifaka okuqukethwe okuvela eceleni okufana ne-intermodal, kanye nezinketho zokukhokha zedijithali. Abahambi bazoba nokuzikhethela okwengeziwe futhi babone inani eligcwele lalokho okunikezwayo, kungakhathaliseki ukuthi bathenga ngewebhusayithi yendiza noma nge-ejenti yezokuvakasha.

Ukulethwa ngama-oda

• Ngama-oda, abahambi ngeke kusadingeka baxhumane phakathi kwezinombolo ezihlukile zereferensi namadokhumenti (ama-PNR, amathikithi e-e-amathikithi kanye Namadokhumenti Ahlukahlukene Ka-elekthronikhi) ikakhulukazi lapho ebhekene nokuphazamiseka kohambo noma izinguquko zohambo. Amazinga emboni okusekela lolu shintsho asethuthukisiwe njengengxenye yephrojekthi ye-ONE Order. Isinyathelo esilandelayo siwuchungechunge oluphelele lwamazinga emboni azovumela izinkampani zezindiza ukuthi zilungise ingqalasizinda yakamuva lapho ubuchwepheshe bezindiza busekelwe khona njengamanje.

Uhambo Olusekelwe Izimboni

Isikhulu Esiyinhloko Sezohwebo seSwiss International Air Lines kanye neLungu Lebhodi u-Tamur Goudarzi Pour, uthe: “Njengabaholi bemboni, izinkampani zezindiza zeLufthansa Group zishayele zajoyina i-IATA Airline Retailing Consortium njengamalungu asungula. Sizibophezele ngokuqinile ohlelweni olusha lwe-IATA Modern Airline Retailing futhi sikholelwa ukuthi umfelandawonye uzoba neqhaza elikhulu ekufezeni izinjongo zayo, ndawonye njengemboni. Lolu shintsho lwengqondo ekubambisaneni nasekusunguleni ukusebenzisana lusha embonini yethu futhi luzovula indlela yentuthuko edingeka kakhulu eshiya amasistimu amafa. Ngakho-ke, izinkampani zezindiza zeLufthansa Group ziphindeka kabili embonweni wethu wokuthengisa inkampani yesimanje ngempela ukuze yakhe inani langempela lamakhasimende ethu”.

Umqondisi Ophethe we-American Airlines we-Airline Retailing u-Neil Geurin uthe: “Ukuthengiswa kwezindiza kwesimanje kwenza ulwazi lwamakhasimende lube lula futhi kuletha imikhiqizo yethu ephakeme namasevisi kumakhasimende amaningi nakakhulu. Ukuqedela ukushintshela ku-100% Okunikezwayo nama-oda ngeke kube umsebenzi olula. Nokho, siyaqiniseka emandleni ethu okuzuza lo mphumela kumakhasimende ethu njengoba imboni yethu inomlando ofakazelwe wezinselele eziyinkimbinkimbi kanye nokuletha izixazululo ezintsha. Siyajabula ukusebenzisana nabo bonke ozakwethu, kungakhathaliseki ukuthi inkampani yokusabalalisa umhlaba wonke, umthengisi wezokuvakasha kanye nekhasimende lebhizinisi, ukuze sisebenzise amandla obuchwepheshe obusha ukuze sikwazi ukwenza kangcono kumakhasimende ethu.”

Iphini Likamongameli Omkhulu we-Oman Air - Revenue, Retail & Cargo Umesh Chhiber, uthe: "Sijabule ngokuba yingxenye yohambo lwenguquko oluya ekudayiseni kwesimanje, umfelandawonye ngeke uhlanganyele nezinkampani zezindiza kuphela kodwa nozakwethu bezobuchwepheshe abanombono ofanayo. I-Oman Air ikholelwa ngokuqinile ukuthi i-100 % Iminikelo nama-oda kanye ne-Oda EYODWA kungazuzisa yonke imboni yezokuvakasha ngokwenza izinqubo zefa zibe zesimanjemanje”.

Umqondisi Omkhulu Wokusabalalisa Nezinkokhelo wakwa-Air Canada kanye noSihlalo woMkhandlu Olulekayo Wokusabalalisa I-IATA uKeith Wallis uthe, “I-NDC idale ithuba elikhulu lokuthi izinkampani zezindiza ziguqule imikhiqizo namasevisi azo ukuze agxile kakhulu kumakhasimende. Ngosekelo oluvela kuzo zonke izindiza ze-value chain manje zingathatha izinyathelo ezilandelayo ukuze zibe abathengisi bangempela besimanje, ezigxile ekwazisweni kwamakhasimende.

“Izinkampani zezindiza manje zingakwazi ukudala Izipesheli ezintsha ezigxile kumakhasimende. Ngokusebenzisa ama-oda, singenza kube lula ukuthenga nokuhamba. Njengemboni, leli yithuba eliyivelakancane neliyingqayizivele lokwenza inguquko yesinyathelo endleleni esenza ngayo ibhizinisi,” kusho uWallis.

“Ukuthenga uhambo lwezindiza ku-inthanethi kufanele kube lula njengoba amakhasimende angalindela. Futhi uma kudingeka kwenziwe ushintsho ngenxa yokuthi izinhlelo zohambo zishintshile noma kukhona ukuphazamiseka, nalokho kufanele ekugcineni kungabi nazihibe. Ukwengeza, emhlabeni Wezinto Ezinikezwayo nama-oda, izinkampani zezindiza ngeke zisathembela ezinhlelweni ezimisiwe ezakhelwe ngamazinga efa nezinqubo ezihlukile ekuhambeni ngendiza, ezikhuthaza izimbangi ezintsha ukuthi zingene emakethe,” kusho u-Albakri.

I-IATA isekela lolu shintsho ngokwenza lula ukuthuthukiswa kwamazinga emboni kanye nokuqinisekisa ukuthi lawa mazinga, imihlahlandlela yokusebenzisa kanye namanye amakhono adingekayo kufinyeleleka kalula kubo bonke. I-IATA iyaqhubeka nokuxhumana nabo bonke ababambiqhaza bochungechunge lwenani ukuze kuqinisekiswe ukuthi izindawo ezibuhlungu zobuchwepheshe ziyahlonzwa futhi ziphakamise izindlela zomkhakha lapho kungenzeka khona.