Isevisi ye-inthanethi emoyeni iphuza ukusuka

Izinkampani zezindiza ezimbalwa zase-US, ezihlanganisa i-Delta Air Lines Inc., i-Virgin America, i-American Airlines ye-AMR Corp., i-Southwest Airlines Co., i-Alaska Air Group Inc. kanye ne-UAL Corp.'s United Airlines, zisebenzisa ubuchwepheshe ukuletha isevisi ye-inthanethi engenantambo. emakhulwini ezindiza - umnyakazo othembisa ukuvumela abagibeli ukufinyelela cishe okuqhubekayo kuWebhu kanye ne-imeyili ngenkathi bendiza. Izinsizakalo ezisafufusa zikhanga kakhulu kubahambi bezinga lebhizinisi abaphithizelayo abangakwazi ukuma ngaphandle kwegridi ye-imeyili ngisho ihora elilodwa noma amabili endizeni.

Noma yimuphi umthwali osungula isiqalo esikhulu phezu kwezimbangi angaba nenzuzo empini yokuheha laba bagibeli abafiselekayo. Izinkampani zezindiza zithemba ukuthi imali engenayo evela ezinkokhelweni zokufinyelela ku-inthanethi izohlanganisa izindleko zokufakwa, cishe u-$100,000 endizeni ngayinye ngesevisi esetshenziswa kakhulu, futhi yengeze emigqeni yazo ehlala inselele ehlala inselele.

Inselele enkulu yamaflaya ukuthola indiza enikeza ukufinyelela kwe-Wi-Fi nhlobo. Ngenkathi izindiza ezimbalwa ziqala ukudlala ukufinyelela kwe-Wi-Fi, kuze kube manje, ayikho inkampani yenethiwekhi enkulu esizakhele inzuzo. Azikho izinkampani zezindiza ezinkulu ezingathembisa ukuthi yiziphi izindiza ezinikeza isevisi. Lokho kusho ukuthi kuzothatha isikhathi ngaphambi kokuthi abagibeli abaningi bezindiza batshele ihhovisi lasekhaya ukuthi bazokwazi ukuqhubeka nokusebenza emoyeni.

I-Virgin America, inkampani ephethe izaphulelo esanda kumiswa eyasungulwa ngu-Sir Richard Branson, iphuma ngokushesha ngesango le-Wi-Fi, ngezinhlelo zokuthi zonke izindiza ezingama-28 zibe sezihlotshiswe ekupheleni kukaMeyi. Ezinkampanini zenethiwekhi ezinkulu ezinemikhumbi emikhulu ngokuphawulekayo, kuzothatha iminyaka ukugqokisa zonke izindiza. I-Delta, ngonyaka odlule yathi kuzoba ngeyokuqala kwezinkampani zezindiza ezinkulu ukuhlomisa wonke umkhumbi wayo wasekhaya ngesevisi, ine-Wi-Fi ezindizeni ezingaba ngu-130 njengamanje futhi ngeke iqede ukuhlomisa zonke ezingu-500 kuze kube sekupheleni konyaka ozayo. I-American Airlines ihlela ukuba ne-Wi-Fi yezindiza zayo ezingaba ngu-150 ezingaba ngu-600 ekupheleni konyaka.

Izinkampani zezindiza ezinkulu zithi azikwazi ukuqinisekisa ukuthi yiziphi izindiza ezizofaka isevisi ngoba izindiza namashejuli kuhanjiswa njalo. "Usizo kuzofanele lusabalele kuzo zonke izindiza" ngaphambi kokuba inkampani yezindiza ithembise abagibeli ohambweni oluthile, kusho umkhulumeli waseMelika uTim Smith.

I-Delta imemezele insizakalo ezinyangeni ezisanda kwedlula - kumagazini wayo osendizeni, amabhodi ezikhangiso nokunye ukukhangisa kwesikhumulo sezindiza - nakuba ingalubhalisi ukuthi yiziphi izindiza ezinikeza i-Wi-Fi. NgoLwesibili ntambama ngenyanga edlule, ku-Delta Flight 1782 isuka e-Atlanta iya eLaGuardia Airport eNew York, akuzange kube khona okubonisa ngaphambi kokugibela ukuthi i-Boeing 757 yayifakwe i-Wi-Fi. I-Journal yayiqinisekise kusenesikhathi nge-Delta ukuthi indiza ngalolo suku yayinesevisi, kodwa umgibeli ovamile ngeke akwazi ukwenza okufanayo.

Uphawu lokuqala lokuthi i-1782 yayinensizakalo kwakuyidecal encane eduze komnyango wendiza enophawu lwe-Wi-Fi lolo hlobo oluvame ukuthunyelwa ezitolo zekhofi nasezindaweni zokungcebeleka zamahhotela.

Lapho abagibeli sebegibele, isisebenzi sasendizeni uLinda Oakes samemezela nge-intercom: “Sinendlela yethu yokufinyelela i-Internet esezingeni eliphezulu endizeni.” Uyale abagibeli ukuthi bafunde iflaya yekhadibhodi etholakala ephaketheni lesihlalo, echaza imiyalelo elula yokuthi bangangena kanjani uma indiza isihamba futhi ngaphezu kwamamitha angu-10,000. Isevisi, yokunciphisa ukuphazamiseka kwezinhlelo zokuxhumana zendiza, ayigunyaziwe ngaphansi kwalokho ukuphakama.

Umongo wezikhombisi-ndlela: Vula ikhompuyutha ephathekayo yakho. (Ithiphu: Ikhompyutha yakho kufanele ihlomele ukufinyelela okungenantambo.) Bheka inethiwekhi engenantambo bese uxhuma. Vula isiphequluli sakho sewebhu bese ulandela izinyathelo eziku-inthanethi zokukhokhela isevisi ngekhadi lesikweletu.

Njenge-American, Virgin America, kanye nenkonzo ehlelwe yi-United, i-Delta isebenzisa uhlelo olubizwa ngokuthi i-Gogo, olwakhiwe yi-Aircell LLC. Le sevisi, esebenzisa imibhoshongo yomakhalekhukhwini esekelwe emhlabeni ukuze isignali yayo, ibiza u-$9.95 ezindizeni ezingaphansi kwamahora amathathu kanye no-$12.95 ezindizeni ezinde. Labo abanamadivayisi aphathwa ngesandla anikwe amandla i-Wi-Fi bangangena ngemvume ngo-$7.95 futhi inkampani ithi maduzane izokwethula ukudlula kwanyanga zonke kubahambi abalindele ukusebenzisa insiza njalo phakathi kwanoma yisiphi isikhathi sezinsuku ezingu-30.

Isevisi eyimbangi ehlinzekwa yi-Row 44 Inc. isebenzisa ukuxhumana kwesathelayithi kusignali yayo futhi okwamanje ihlolwa yi-Southwest kanye ne-Alaska. Izintengo zaleyo sevisi azikanqunywa.

Iningi labagibeli be-Flight 1782 abasebenzisa uGogo bathi bakuthola kulula ukuyisebenzisa futhi okungenani kushesha njengezindawo eziningi ze-Wi-Fi emhlabeni.

“Nakanjani ngizofuna ukwazi ukuthi yiziphi izindiza ezinayo nokuthi yiziphi izindiza ezingenazo,” kusho uScott Brown, isikhulu esizinze e-Atlanta nenkampani yezobuchwepheshe yaseDenmark, ehlezi eduze kwesigaba samabhizinisi. “Kwenza umehluko omkhulu ukukwazi ukuhlala umatasa.”

UMnu. Brown uthe ukwazile ukubuka ividiyo ye-inthanethi bukhoma, ukuthumela i-imeyili nokwenza eminye imisebenzi ye-inthanethi ngaphandle kokulibala. Esihlalweni esilandelayo, uSean Hill, isikhulu sezentengiso nesitolo sokudlela esizinze e-Atlanta, uthe ungene kalula kunethiwekhi yangasese yenkampani yakhe. “Mningi umsebenzi engingawenza,” kusho uMnu. Hill, ethethelela imali ayikhokhisa ekhadini lakhe lesikweletu lebhizinisi.

Nakuba uhlelo lubonakala lulula ngokwanele ukulisebenzisa kulabo abanamakhompyutha angenazo izinkinga, abagibeli akufanele balindele ukuthi abasebenzi basebhanoyini bamele ihhovisi le-IT consultant uma benenkinga yokungena. “Sithole ukuqeqeshwa kwamahora angu-20 ohlelweni,” kuncokola uNksz Oakes, osebenza endizeni, echaza ukuthi abalindi batshelwa nje ngezisekelo zenkonzo, kodwa empeleni banolwazi oluncane nganoma yiziphi izinkinga zobuchwepheshe ezingase ziphakame.

Kwenye indiza yakamuva ye-Delta phakathi kwe-Washington, DC, ne-Atlanta, izisebenzi zendiza zithe abazi ukuthi i-Wi-Fi iyatholakala yini futhi basihleka usulu isiphakamiso sokusiza umgibeli onenkinga yokungena.

I-Aircell inikeza isevisi yengxoxo ebukhoma nabasebenzi abasekela ubuchwepheshe uma amakhasimende engenile; omunye omele isevisi yamakhasimende uthe isikhungo sosekelo sithola izingxoxo ezingaphezu kuka-40 ngosuku. Kodwa lokho akwenzi okuningi okuhle kulabo abangakwazi ukungena kunethiwekhi kwasekuqaleni.

Abagibeli kufanele futhi bakhumbule ukuthi zimbalwa kakhulu izindiza zezentengiselwano okwamanje ezinezikhungo zikagesi ezisezingeni lomnotho. Izinkampani zezindiza ziya ngokuya ziwafaka endizeni entsha, kodwa abagibeli kufanele bakhokhise amakhompyutha aphathekayo ukuze babe sohlangothini oluphephile.

Okunye okukhathazayo ngezokuphepha. Kuleli sonto, i-Netragard LLC, inkampani yezokuphepha kwenethiwekhi, ithe abahloli bayo bakwazile ukuvimba idatha evela kusevisi ye-Gogo. "Kulula kakhulu ku-hacker ebhodini ukuthi abambe futhi aqophe yonke imininingwane ethunyelwe neyamukelwe abagibeli," kusho inkampani esitatimendeni. I-Aircell esitatimendeni ithe idatha ethunyelwe ngoGogo “ivikeleke njenganoma iyiphi i-Wi-Fi hotspot yomphakathi ehhotela, esikhumulweni sezindiza noma endlini yekhofi.”