Ithuluzi lokubhukha kabusha ku-Skyteam: Ukuqamba okusha kwakamuva

I-SkyTeam yethule i-SkyTeam Rebooking, isixazululo sezobuchwepheshe esiklanyelwe ukunciphisa ukuphazamiseka okubangelwa ukubambezeleka kwendiza, ukukhansela, nokuphambukisa. Imboni kuqala, kanye neminyaka engaphezu kwemihlanu isathuthukiswa, Ukubhukha kabusha kwe-SkyTeam kuqala kutholakala ezikhumulweni zezindiza ezingu-43 ngaphambi kokuba kusakazwe kunethiwekhi yomfelandawonye ezinyangeni ezizayo.

I-SkyTeam iyinhlangano yezindiza yokuqala ukwethula isixazululo sezobuchwepheshe embonini yezindiza esivumela ukufinyelela kuhambo lwabagibeli kuzo zonke izinhlelo zokubhukha zomhlaba wonke lapho abagibeli bebhekene nokusebenza okungavamile. I-SkyTeam Rebooking inqoba inkimbinkimbi yokuxhuma amasistimu ahlukene. Uma sekusetshenziswe ngokugcwele, ama-agent aphambili ezinkampani zezindiza ze-SkyTeam ezingu-20 zizokwazi ukufinyelela ukubhukha futhi abhukhe kabusha amakhasimende ezindizeni zamanye amalungu esebenzisa inkundla yawo yokubhuka.

Amakhasimende athintwe ukuphazamiseka kwezinhlelo zawo zokuhamba angaziveza ethikithini lenkampani yendiza eyilungu le-SkyTeam noma edeskini lokudlulisa imali amahora angafinyelela kwangu-48 ngaphambi kokuhamba, ukuze adluliselwe endizeni elandelayo etholakalayo ye-SkyTeam.

“Ukubambezeleka nokukhanselwa kuyiqiniso elikhona ohambweni, kodwa nge-SkyTeam Rebooking sibhekana ngqo nale nkinga ukuze sinikeze usizo olungenazihibe kumakhasimende, ikakhulukazi uma uhambo lwawo lungahambi ngendlela ebesihlelile ngayo,” kusho uPerry Cantarutti, oyi-CEO yakwaSkyTeam. . “Ukusebenza okungajwayelekile isikhathi seqiniso ezinkampanini zezindiza kanye nethuba elibalulekile lokubonisa ukugxila kwamakhasimende. Selokhu kwaqala ukukhishwa kwe-SkyTeam Rebooking, izinkulungwane zabagibeli zisizwe amalungu ethu ngalobu buchwepheshe obusha.”

I-SkyTeam Rebooking yethulwa ngezigaba ezimbili, futhi insizakalo etholakala manje emazweni angu-21, kulo lonke elaseYurophu, eMpumalanga Ephakathi, e-Afrika, e-Asia naseLatin America. Isigaba sesibili, okumele siqedwe ngasekupheleni kuka-2018 sizohlanganisa i-US neCanada.

I-SkyTeam Rebooking isebenza kanjani?

 

1) Amakhasimende anoma iyiphi inkampani yezindiza eyilungu le-SkyTeam azokwazi ukuthola usizo kumenzeli wamathikithi enkampani yezindiza engamalungu ezindaweni ezibalwe ngezansi.

2) Lapho ikhasimende lifuna usizo esikhumulweni sezindiza, Ukubhuka Kabusha kwe-SkyTeam kuvumela umenzeli wamathikithi enkampani yendiza ukuthi afinyelele ngokushesha ikhophi yoqobo noma esebenzayo yohambo lwekhasimende ukuze bhukhe kabusha futhi likhiphe ithikithi le-elekthronikhi kungakhathaliseki ukuthi inkampani ye-SkyTeam ethengise ithikithi noma iluphi uhlelo lokubhuka olusingatha. ukubhuka.

3) Inqubomgomo Yokubhuka Kabusha ye-SkyTeam ibeka kuqala umgibeli endizeni elandelayo etholakalayo engcono kakhulu, kukhabhinethi enamathikithi kanye nenkampani yezindiza, ngosuku olufanayo, noma nini lapho kunokwenzeka.

4) Ikhasimende linikezwa isiqinisekiso esiphrintiwe sohambo olusha kanye nethikithi le-elekthronikhi. Ukubhukha kabusha nokunikezwa amathikithi endizeni entsha kwenzeka emizuzwini embalwa nje.

Itholakala kuphi i-SkyTeam Rebooking? 

• Emhlabeni jikelele, okungenani inkampani yezindiza eyodwa iqalise Ukubhukha kabusha kwe-SkyTeam kumahabhu amakhulu angu-21 we-SkyTeam kanye nama-non-hub angu-22 (bona uhlu olugcwele kuthebula elingezansi)

I-SkyTeam yethulwa ngezigaba ezimbili, itholakala emazweni angu-21 manje kanti i-Delta ihlela ukusebenzisa i-SkyTeam Rebooking ekupheleni kuka-2018. 

Isibonelo sokubhukha kabusha kwe-SkyTeam siyasebenza 

• I-SkyTeam Rebooking isanda kusetshenziswa ngu-Monika Chatterjee-Hardt, isikhulu esiphethe amathikithi kanye ne-accounting ye-AHS, umenzeli ophethe i-AFKL ozinze e-Frankfurt Airport.
• Ngenxa yesiteleka esisheshayo ekuseni ngoMgqibelo, uMonika nozakwabo babebhekene nokubhukha kabusha amakhulukhulu amakhasimende esikhumulweni sezindiza saseFrankfurt.
• Ikhasimende elilodwa libe nendiza ye-KLM enethikithi le-Delta, indiza isuka e-Frankfurt, inqamule e-Amsterdam futhi iye e-US.
• Ngenxa yalesi siteleka bebesengcupheni yokuphuthelwa yindiza ebibaxhumanisa isuka e-Amsterdam iya e-US.
• Ngesikhathi uMonika ezama ukufinyelela ohlelweni ukuze abhukhe kabusha leli khasimende endizeni entsha akazange agunyazwe futhi wenqatshelwa ukufinyelela kunkundla ye-Delta.
• Esimeni esinjengalesi njalo ngeminithi lapho ikhasimende libambezelekile, maningi amathuba okuthi liphuthelwe yindiza yalo exhumayo.
• U-Monika wanquma ukusebenzisa i-SkyTeam Rebooking okokuqala ngqa, ngokufaka ikhodi elula wavunyelwa ngokushesha ukufinyelela futhi wabhukha kabusha ikhasimende ngemizuzu.
• Ngaphambilini uMonika bekumele axhumane nehhovisi lamathikithi e-Delta (okungenzeka alinakiwe ngenxa yokuhluka kwendawo yesikhathi) noma ashayele ucingo ideski losizo le-KLM.
• Ekugcineni, ubezokwazi ukusiza abantu abambalwa njengoba isikhathi sakhe besizosetshenziswa ukuxhumana nezinhlaka eziningi ezahlukene ukuze leli khasimende lihambe.
• I-SkyTeam Rebooking inika uMonika amandla nozakwabo, ibasize ukuba baxazulule izimo ezifana nalesi ngokushesha ngangokunokwenzeka.

Lena into entsha evela kwa-SkyTeam, eyaba umfelandawonye wokuqala ngo-2012 ukunikeza uchungechunge oluhambisanayo lwezinzuzo zesikhumulo sezindiza kumakhasimende ayo aphezulu ngenkathi yethula i-SkyPriority. Le nkonzo manje isinikezwa yiwo wonke amalungu angu-20 futhi itholakala ezikhumulweni zezindiza ezingaphezu kuka-1,000 emhlabeni jikelele.