ILufthansa izophinde iteleke ngoLwesithathu?

Ezinsukwini ezine ezedlule, ILufthansa imemezele isiteleka sabashayeli bayo bezindiza, okuphoqa inkampani yenethiwekhi ukuthi ikhansele zonke izindiza. Lesi siteleka sabashayeli bamabhanoyi ngoLwesihlanu olwedlule sidale ukuthi izindiza ezingaba ngu-800 zikhanselwe ezisekelweni zazo eFrankfurt naseMunich esithinte abagibeli abangu-130,000. Ngaphandle kokuthi iLufthansa iveze ngoLwesihlanu ukuthi isebenzela ukunciphisa umthelela wesiteleka, ngokusobala, ukukhokhela abashayeli bayo imali eyengeziwe bekungeyona ingxenye yaleyo ndlela.

Isiteleka sangoLwesihlanu sihlanganise nezindiza ezithile zangoMgqibelo ekuseni. Ukuze eturbonews umshicileli, Juergen Steinmetz, i-PNR yakhe eLufthansa isuka eMalta iya eFrankfurt ehlelelwe ukuhamba ngo-6.05 ekuseni ngoMgqibelo, ibingezinye zezindiza ezikhanseliwe.

Uzakwabo kanye naye babebhukhelwe endizeni ekhanseliwe yokubuyela ekhaya isuka eMalta iya e-Honolulu eLufthansa. Bekufanele bandize iLufthansa Malta- Frankfurt- San Francisco futhi bashintshele e-United Airlines baye e-Honolulu.

Bobabili abagibeli bebenamarekhodi amabili okubhukha azimele.

Endabeni ka-Juergen, uyindiza eyi-3K yamamayela ayizigidi ezingu-1 ne-United Airlines, ekwazi ukufinyelela izinsiza ezibalulekile. Ubekelwe indiza ye-codeshare ne-Lufthansa esebenzisa ithikithi lekilasi lebhizinisi elikhokhelwayo alithenge ku-united.com.

ILufthansa isabonga abagibeli ngokundiza.

Ngemva kwamahora ambalwa i-Lufthansa ikhansele indiza yase-Malta Frankfurt, iwebhusayithi yenkampani yezindiza ibonise ukwesulwa kwale PNR. Noma kunjalo, lapho uchofoza usizo olusheshayo lwezinye izindlela, isistimu yaphendula ngokuthi azikho ezinye izindlela futhi wambonga “ngokundiza iLufthansa.”

Enye indlela eyalelwe ukuthi kushayelwe Isevisi Yamakhasimende eLufthansa.

Inombolo yocingo yesikhungo sezingcingo esise-Malta ku-Lufthansa.com ibingavumelekile, ngakho u-Juergen uzame ukushayela isikhungo sezingcingo esingu-24/7 e-Frankfurt. Ukuqopha kuthe usuku lonke bonke olayini bebematasa nokuvakashela isizindalwazi ngoba umuntu akakwazi ukukhuluma namuntu. Iphinde yabonga “ngokuzama ukundiza iLufthansa.”

I-Lufthansa kanye ne-United bayingxenye ye-Star Alliance System. Isimo ohlelweni olulodwa lobuqotho lwenkampani yezindiza kufanele siqashelwe kuzo zonke izindiza ezingamalungu.

Ngeshwa, kubonakala sengathi iLufthansa inendlela yayo yokutolika lokhu.

I-Lufthansa ayinikezi lokho okubizwa ngokuthi “ISenator” noma “I-Honorary Circle” ukufinyelela ku-Gold, Platinum, 1K, noma abagibeli besevisi ye-Global ababhukwe nge-United Airlines.