Njengengxenye yemizamo yezinkampani zezindiza zaseRoyal Jordanian (RJ) yokwenza lula izinqubo zokuhamba, abagibeli manje sebengase bangene ku-inthanethi futhi bathole amaphasi abo okugibela ngekhompyutha. Le nkonzo entsha yaqala ngo-April 1, ezinsukwini ezi-5 ezedlule.
Ngale sevisi, abagibeli be-RJ bangangena ku-inthanethi amahora angu-24 ngaphambi kokuhamba, ngokusebenzisa iwebhusayithi, www.rj.com, ngokulandela uchungechunge lwezinyathelo ezilula: khetha izwe lendabuko futhi uhlonze ulwazi ngokusebenzisa inombolo yethikithi, irekhodi legama lomgibeli ( PNR), inombolo yeflaya evamile nesibongo; ngena ngokukhetha igama ohlwini lokusesha futhi uliqinisekise, ngaphezu kokukhetha isihlalo osithandayo; isifinyezo sesinyathelo sokuqala nesesibili sizokwenza abagibeli bakwazi ukuphrinta iphasi lokugibela. Le sevisi yenza abagibeli bakwazi ukuthumela i-imeyili iphasi yokugibela ye-elekthronikhi kuma-imeyili abo uma befisa ukuyiphrinta ngokuhamba kwesikhathi.
Ukungena ngewebhu kungenye yemiklamo yomkhankaso weNhlangano Yezokuthutha Ngezindiza Yamazwe Ngamazwe, othi “Ukwenza Ibhizinisi libe Lula”. U-RJ, oyilungu le-oneworld alliance, ungumqalisi womkhankaso wamazwe ngamazwe esifundeni saseMpumalanga Ephakathi naseNyakatho Afrika.
Isevisi ifinyeleleka kubagibeli be-RJ abasuka e-Amman baya kuzo zonke izindawo zomhlaba ngaphandle kwase-US, njengesigaba sokuqala, esizosebenza maduze. Ngokuhamba kwesikhathi, isevisi izonwetshwa ukuze ihlanganise zonke izindawo okuyi-RJ.
Ukungena nge-inthanethi futhi kuvumela abagibeli bakwa-RJ abanomthwalo kuphela wosayizi ofanelekile nesisindo ukuthi baqonde ngqo esangweni lokugibela ngemva kokugxiviza amaphasipoti abo kwikhawunta yabokufika ngaphandle kokudlula ezinqubweni zokuvakasha ezivamile.
Abagibeli abaphethe imithwalo esindayo kuzodingeka bavakashele isikhashana indawo yokubeka imithwalo ye-inthanethi lapho umenzeli ongenayo ezofaka khona inombolo yezikhwama nesisindo sazo ukuze akhiphe umaka wemithwalo. Ikhawunta ye-inthanethi yemithwalo yokungena ivala ihora elilodwa ngaphambi kokuhamba.
Umongameli we-RJ/CEO uHussein Dabbas uthe, "IRoyal Jordanian ifuna unomphela ukuthuthukisa izinsiza zayo ngokuhambisana nobuchwepheshe besimanje embonini yezokuthutha emoyeni."
Ugcizelele ukuthi ikhono lenkampani lokuzenzela zonke izinqubo zohambo kungenxa yenethiwekhi ye-elekthronikhi esezingeni eliphezulu, wengeza ngokuthi ukukhipha amapasi okugibela ngogesi kuzokwenza abahambi banciphise isikhathi abasidingayo ukuze balandele izinqubo zohambo futhi bagweme ukuma kolayini isikhathi eside.
Unxuse abagibeli ukuthi bafunde ngokucophelela imiyalelo yesizindalwazi yenqubo yokuhlolwa kwewebhu, ikakhulukazi imininingwane ehlobene nesisindo somthwalo owuthwalayo futhi bagcine ikhophi yepasi lokugibela ukuze bagweme ukubambezeleka esikhumulweni sezindiza.
Ingeza le sevisi, i-RJ ivumela abahambi ukuthi baqedele zonke izinqubo zokuhamba kusukela ekunethezekeni kwekhaya labo.
