Uhambo lwe-Intermodal: Uhambo oluphephile nolungenamthungo ngale kwendiza

Njengoba ukuhamba kuxhumene kakhulu futhi kuhambisana nezikhathi, ukuba nezinhlelo zedijithali ezihlangene ezenza uhambo lwabagibeli lube lula ezweni, ulwandle nomoya kuzobaluleke kakhulu.

Benoit Verbaere, SITA EuropeUmqondisi Wezokuthuthukiswa Kwebhizinisi, Ezokuvakasha Nezokuthutha, wabelana ngemicabango yakhe ngokushintsha kwedijithali okulethwa ubhubhane lwe-COVID-19 futhi achaze ukuthi i-SITA iletha kanjani i-IT nobungcweti bayo emakethe yezokuvakasha ebanzi.

Njengoba ubhubhane lushintsha uhambo, usibona kanjani isimo semakethe njengamanje? Ngabe i-landscape ibukeka kanjani endaweni yokubuka kabusha? 

Lo bhubhane awuzange uqede isifiso sabantu sokuhamba. Kuyilungise kabusha indlela abafuna ukuhamba ngayo. Abagibeli basitshele ukuthi bafuna ukuzizwisa okulula kohambo esebenzisa ubuchwepheshe - njengama-smartphones abo - ukuze kube lula isinyathelo ngasinye sohambo. I-COVID-19 ibe nomthelela omkhulu endleleni imboni yezokuvakasha esebenza ngayo, okuphoqe ukuthi iphinde igxile ohambweni lwabagibeli njengento eseduze yokuhambahamba yedijithali. Kusuka ISITAocwaningweni lwakhe, sibone izinto ezibalulekile ekutshalweni kwe-IT phakathi kwezinkampani zezindiza nezikhumulo zezindiza zishintshela ekuzisizeni okwengeziwe, i-biometrics, kanye nobuchwepheshe obungathintwa. Lokhu akuhlukile kwezinye izindlela zokuthutha.

Ingabe izidingo ezijwayelekile embonini yezokuvakasha ebanzi ziyefana nezomoya? I-SITA ibekwe kanjani ukusiza?

Noma ngabe iluphi uhlobo lohambo, kunesidingo sohambo oluzenzakalelayo oluphephile nolungenazihibe, imingcele ehlakaniphe kakhudlwana, ukusebenza okungcono ngesikhathi, nomthamo omkhulu. Kuwo wonke umkhakha wezokuvakasha sibhekene nezinkinga ezifanayo futhi kunesidingo sokubhekana nazo ndawonye kusetshenziswa izindlela ezifanayo nezabelwana ngazo - kungaba ezohambo lwendiza, uhambo lomkhumbi, izitimela, noma imicimbi.

I-SITA isungule izixazululo zemboni yezokuthutha ngendiza lapho abagibeli bengasebenzisa umakhalekhukhwini wabo ukuphatha zonke izinyathelo zohambo lwabo futhi ubuso babo bubonakale endaweni ngayinye yokuthinta. Isibonelo, inkundla yethu yamafu ye-SITA Flex ivumela abagibeli ukuthi basebenzise amaselula abo noma yikuphi esikhumulweni sezindiza ngaphandle kokuvakashela ideski lokungena eligxilile noma isitolo. Isebenzisa ama-API kanye nefu ukuze ikhiphe futhi ilawule idatha yohambo, inikeze abagibeli isevisi yeselula kanye nohambo oluzenzakalelayo kungakhathaliseki ukuthi ungaphakathi noma ungekho esikhumulweni sezindiza. Kuhlanganiswe ne-SITA's Smart Path, isisombululo sethu sokuzisiza se-biometric, abagibeli bangabonakala esinyathelweni ngasinye kusetshenziswa ubuso babo njengobunikazi.

Lokhu okuhlangenwe nakho komgibeli wedijithali kungaphindaphindwa kwezinye izindlela zokuthutha. Isibonelo, ukugibela i-biometric kuzovumela abagibeli abahamba ngomkhumbi ababhalise ipasipoti yabo kanye ne-biometrics ohlelweni lokusebenza lohambo lomkhumbi ukuthi bagibele umkhumbi besebenzisa ubuso babo kuphela.

Iziteshi zikaloliwe nazo zinezidingo ezifanayo ezikhumulweni zezindiza ngendlela eziphatha ngayo iziteshi zazo. Kudingeka bathuthukise ukuhamba kwabagibeli ngezimpawu ezingcono, balawule ukuphazamiseka ngokunikeza ulwazi olufika ngesikhathi, ukuxhumana nabahambi ngezilimi eziningi, futhi bahlanganise idatha yokusebenza neyomgibeli. Futhi, bangasebenzisa ubuchwepheshe bethu kanye nezixazululo esizenzele izindiza kanye nezindiza. 

Sinezixazululo, ubuchwepheshe, kanye nezinsizakalo zokuletha uhambo oluxhunyiwe kungakhathaliseki ukuthi iyiphi indlela yokuhamba.

Sibonile, ikakhulukazi kulo lonke elaseYurophu, umnyakazo wokuhamba phakathi kwezinhlobo eziningi nojantshi ukuya endizeni noma ngomkhumbi. Singasiza kanjani ukwenza lolu hambo lungabi nazihibe?  

Namuhla, abahambi bafuna ulwazi lokuhamba oluxhumene futhi oluhlanganyele - noma ngabe luhamba ngomgwaqo, umoya, noma ujantshi - futhi njengazo zonke ezinye izici zempilo yethu, ezilawulwa ngamaselula abo. Kusukela lapho bephuma ngomnyango beyogibela isitimela esiya esikhumulweni sezindiza, bafuna isinyathelo ngasinye sohambo silingane kahle nesilandelayo. Izixazululo zokuhamba nge-Intermodal azizintsha, kodwa kuze kube manje, azikahlanganiswa. Ngenkathi namuhla, ungathenga ithikithi elihlanganisa kokubili umoya nesitimela, ngokuvamile uhambo alunamthungo. Nakhu lapho singasiza khona.

Kwa-SITA, sinolwazi lokuhlanganisa ababambiqhaza abaningi sisebenzisa inkundla eyodwa nokusiza ukwamukela izindlela zedijithali zokwenza kube lula ukuzizwisa nokusebenza. Uma ubheka indiza eyodwa esuka ethi, eParis iya eGeneva, kukhona ababambiqhaza abangafika kwabayi-10 - izinkampani zezindiza, izikhumulo zezindiza, i-ejensi yasemngceleni nabaphathi baphansi - okudingeka basebenzisane ukuze basekele leyo ndiza. Izixazululo zethu zikuvumela lokho. Njengoba sithuthela ku-intermodal ecosystem yabanikeli abasebenzayo abangu-100+ ukuze balethe uhambo oluxhunyiwe, siyakwazi ukusekela amasistimu edijithali ahlangene enza uhambo lube lula. Futhi uhambo alumi lapho ufika. Kukuthatha ufinyelele emnyango wemicimbi yomhlaba wonke kanye nolwazi lwezokuvakasha. Sengeza inani ekuhlinzekeni lokhu okunikezwayo kwezindlela ezihlukahlukene, lapho ukuthwebula idatha nokuhumusha amamodeli edatha kusuka kwenye imboni kuya kwenye ngendlela engashintshi kubalulekile.   

Sinesixazululo esiqinile seBorder esisetshenziswa ikakhulukazi esikhumulweni sezindiza. Ingabe lezi zixazululo zingasetshenziswa kweminye imingcele, njengasolwandle?

Saqala ibhizinisi lethu lasemngceleni ngo-1996 silungiselela iMidlalo Yama-Olympic ka-2000 e-Sydney. Ibhizinisi lethu ligxile ekuhambeni okuphephile kwabantu. Noma ngabe imicimbi emikhulu efana neNdebe Yomhlaba ye-FIFA eNingizimu Afrika, noma umndeni oya eholidini, sibe khona ukuze senze kube lula futhi kuvikeleke kakhulu. Eminyakeni edlule, silungise ubuhlakani bethu namakhono okukhomba ukuze sisize ohulumeni babone umsebenzi osolisayo futhi bathathe izinyathelo ezihlosiwe ukuze bavikele imingcele yabo. Kulandela umqedazwe we-COVID-19, izixazululo zeBorder nazo zibambe iqhaza elibalulekile ekwehliseni ubungozi bezempilo kanye nokusungula kabusha ukwethenjwa kwabagibeli. Manje njengoba sinephothifoliyo ephelele yokuphatha imingcele ehlanganisa lonke uhambo lwabagibeli, sisesimweni esihle sokwelula ubuchwepheshe bethu bezindiza emingceleni yezwe neyolwandle. Esinye isinyathelo sokuletha umuzwa ongenazihibe futhi ovikelekile noma ngabe uhamba ngendiza, isitimela, noma imoto.

Ukwenza lula ukushintshaniswa kwedatha kanye nokwenza ngcono ukuphepha kanye nolwazi lwabahambi kusentshisakalweni yabo bonke ababambiqhaza. Kuyangijabulisa ukubona ukuthi ikusasa liphetheni.