I-Viking namuhla umemezele ukuthi uzomisa okwesikhashana ukusebenza kwemikhumbi yolwandle kuze kube Kwangathi 1, 2020 ngokuphendula isimo se-coronavirus COVID-19. IViking Cruises umugqa wesikebhe ohlinzeka ngemikhumbi nezilwandle. Indlunkulu yayo yokusebenza iseBasel, eSwitzerland, nasendlunkulu yayo yezokumaketha eLos Angeles, eCalifornia. Le nkampani inezigaba ezimbili, iViking River Cruises neViking Ocean Cruise.
Lesi simemezelo senziwe namuhla encwadini ethunyelwe nguSihlalo weViking UTorstein Hagen ezivakashi ezibhukhiwe njengamanje;
Incwadi ifundeka kanjena:
Izivakashi zeViking ezithandekayo,
Selokhu saqala iViking cishe eminyakeni engama-23 edlule, besihlala sinakekela kuqala izivakashi zethu kanye nabasebenzi bethu. Nginomuzwa wokuthi sesiwumndeni owodwa omkhulu wamaViking wezivakashi ezingama-500,000 unyaka ngamunye nabasebenzi abangu-10,000. Kusukela ngosuku lokuqala, bekulokhu kuwumsebenzi wethu ukudala izivakashi zethu okuhlangenwe nakho okugxila lapho siya khona futhi sizivumele ukuthi zihlole umhlaba ngokunethezeka. Lokhu bekulokhu kuyisifiso sikaViking futhi kuzohlala kunjalo.
Nginesiqiniseko sokuthi uyabona ukuthi i-COVID-19 yenze ukuhamba kwaba nzima kakhulu. Inani elandayo lamachweba, kufaka phakathi Venice, Monte Carlo kanye neBergen, bavale okwesikhashana ukuhamba ngemikhumbi; izinto ezinkulu ezikhangayo ezifana neVatican neminye iminyuziyamu zivaliwe; kanti amanye amazwe abeka imigoqo emibuthanweni yomphakathi nasezivakashi.
Ezinsukwini zamuva nje sibe nokuhlangenwe nakho lapho isivakashi somfula uhambo ngomkhumbi singena khona Southeast Asia ivezwe ku-COVID-19 ngenkathi isendizeni yezindiza zomhlaba wonke. Ngenkathi lesi sivakashi singakhombisi izimpawu, sibekwe sodwa. Ngokwehlukana, izivakashi ezingama-28 ezisele nazo zizohlukaniswa.
Ngibhala namhlanje ngoba isimo sesibe njengokuthi ukusebenza njengenkampani yezokuvakasha kufaka izingozi ezinkulu zokuvalelwa wedwa noma ukuvalelwa kwezokwelapha, okunganciphisa okuhlangenwe nakho kohambo izivakashi zethu ebezihlelele kona. Njengenkampani ezimele enezezimali eziqinile, akudingeki sikhathazeke ngokulindela kwenzuzo yekota - futhi lokho kuguquguquka kusivumela ukuthi sikwazi ukwenza okuhle kakhulu kuzivakashi zethu nakubasebenzi bethu, njengoba besihlala senza.
Ngakho-ke, sithathe isinqumo esinzima sokumisa okwesikhashana ukusebenza kwemikhumbi yethu nolwandle oluqala Mashi 12 kuya ku-Ephreli 30, 2020 - ngaleso sikhathi sikholelwa ukuthi iViking izoba sendaweni engcono ukuhlinzeka ngemizwa izivakashi zethu eziyilindele neziyifanele. Lesi yisinqumo esasithatha ngenhliziyo ebuhlungu, kepha ngezimo ezikhona manje, asikwazi ukuletha ulwazi lweViking esezingeni eliphezulu esaziwa ngalo.
Kulezo zivakashi olwandle oluzowela kuleli windi lomsebenzi omisiwe, sinikeza ithuba lokukhetha iVoucher Yesikhathi Esizayo yenani elilinganiselwa ku-125% yazo zonke izimali ezikhokhelwe iViking noma imbuyiselo elingana nenani elikhokhelwe. Izihambeli zizoba nezinyanga ezingama-24 zokusebenzisa ivawusha yazo Yesikhathi Esizayo sokwenza ukubhuka okusha kunoma yimuphi umfula, olwandle noma ohambweni lomkhumbi. Ukuzivumelanisa nezimo okwengeziwe, uma ungakwazi ukusebenzisa ivawusha yakho, sizokuthumela ngokuzenzakalela imbuyiselo elingana nenani loqobo olakhokhelwa iViking ngemuva kokuthi ivawusha iphelelwe yisikhathi. La mavawusha eFuture Cruise nawo azodluliswa ngokuphelele.
Qiniseka, ithimba lethu lokubhuka njengamanje lisemkhankasweni wokukhipha amaVoucher akwaFuture Cruise angama-125% azo zonke izimali ezikhokhelwe iViking. Kodwa-ke, uma ungakhetha enye indlela sicela ushayele iViking ku-1-833-900-0951 noma uthinte i-Travel Agent yakho nge Mashi 25, 2020.
Sizoqhubeka nokubheka phambili njengoba sihlela ukuqhubeka nokwandisa ulwazi lwethu lokuvakasha esigxile lapho siya khona. Ukwengeza ohambweni lwethu lwemikhumbi nolwandle oluthola imiklomelo eminingi, ekuqaleni kuka-2022 sizokwethula uhambo lwethu lokuhambela e-Arctic nase Antarctica, kanye ne ENyakatho Melika Amachibi Amakhulu. Futhi, ekuqaleni kwe- April 2020, sizomemezela uhambo lwethu olusha lomfula oluseduze nasekhaya, enkabeni yeMelika.
Sizoma nabavakashi bethu, abasebenzi kanye nozakwethu kulezi zikhathi eziyinselele futhi sethemba ukuthi nabo bazosimela.
Owakho ngokuzithandela,
UTorstein Hagen
Chairman
