Umkhiqizo wezokuvakasha ohamba phambili eBrithani, uThomas Cook, ugxekwe nguWkuphi? Umagazini weholide. Inhlolovo eshicilelwe namuhla ithi inkampani eyaphayona ezokuvakasha ezihleliwe ngezikhathi zama-Victorian "inomsebenzi okufanele wenziwe ukuze ithole izindinganiso ezifika kokulindelwe ekhulwini lama-21".
Inhlolovo yamalungu angu-4,500 eNhlangano Yabathengi igxeka uThomas Cook “amagumbi amahhotela asezingeni eliphansi nezisebenzi zokungcebeleka ezingasizi”. Le nkampani, okuyinkampani yezokuvakasha yesibili ngobukhulu eBrithani, ikleliswe yabampofu kakhulu kwabangama-29 kwabamele izindawo zokungcebeleka kanye nekhwalithi yezindiza nokudluliswa kwemali.
UThomas Cook uphinde wazuza izinkanyezi ezimbili kuphela kweziyisihlanu ngenani lemali. Amanye amafemu ayisithupha amakhulu amaholide anikezwe izilinganiso ezimbi ngokulinganayo. Ahlanganisa Amaholide Entombi, i-Princess Cruises kanye nezinkampani zodade ezimakethe ngobuningi, i-Thomson ne-First Choice. Akekho othole “amaphuzu ekhasimende” isiyonke ngaphezu kwamaphesenti angama-70. ICosmos, inkampani yesithathu ngobukhulu eBrithani, ithathe indawo yokugcina ngamaphesenti angama-57.
Rochelle Turner, inhloko yocwaningo lwayiphi? IHoliday, ithe: “Inani elikhulu labantu liya eholidini unyaka ngamunye nabasebenzi abathathu abahamba phambili ezimakethe, besizwa ukuba khona kwabo kabanzi emigwaqweni emikhulu nasezikhangisweni zezwe. Kodwa lokhu akusho ukuthi bonke labo bantu banelisekile ngolwazi lwabo.”
Inhlolovo yalo magazini yenziwa ngo-September odlule futhi yafuna imibono yethi Yikuphi? iphaneli eku-inthanethi eholidini labo lephakheji lakamuva. Izilinganiso zikaThomas Cook bezisekelwe emibonweni yabantu abangu-308, emele ikhasimende elilodwa ku-20,000 lenkampani yonyaka.
U-Ian Derbyshire, isikhulu esiphezulu seThomas Cook UK & Ireland usenqabile lesi sinqumo: “Yikuphi? Umbiko weholide uhluke ngokuphelele kumazinga aphezulu esevisi amakhasimende ethu asitshela ngawo futhi esiziqhenya ngawo. Kusuka kuzinhlolovo zethu, iziphi abantu abaphindwe izikhathi ezingaphezu kwe-100 kune-Yiphi? Inhlolovo, imiphumela yokwaneliseka kwamakhasimende ethu ikhuphuke unyaka nonyaka, ngamaphesenti angama-94 abantu bethu bamaholide balinganisela u-Thomas Cook ngokuthi 'muhle kakhulu' noma 'muhle' ngeholide labo lasehlobo eledlule."
Indawo ephezulu kuyiphi? Inhlolovo yeholide kwakuyingcweti encane yaseFrance, i-VFB. Yasungulwa eminyakeni engu-40 edlule, futhi idlala izingoma zika-Edith Piaf ngokuthi “bamba umculo” kwabafonayo. Ithole ukuhlonishwa ngemibono yamakhasimende angama-33 - elilodwa kwangama-500 alawo atholwa ngonyaka odlule.
Umphathi wezokumaketha wale nkampani, u-Liz Barnwell, uthe ukuhlonishwa kube “Ngaphansi kwekhwalithi yomkhiqizo wethu kanye neqiniso lokuthi sinamakhasimende athembeke kakhulu - futhi kunokunakwa kwangempela emininingwaneni kulo lonke uhlelo. Kule minyaka engu-10 edlule abantu baye bakhetha kakhulu ukuziphekela, futhi iqiniso lokuthi i-VFB icophelela kangaka yilo elenze umehluko.”
Wanikeza izwi leseluleko kuMesss Cook: “Babheka izinombolo nje; sibheka yonke ikhwalithi yomkhiqizo”.
Kulolu cwaningo, oluncane luhle ngokwesiko - nokho oluyi-10 oluphezulu luqukethe izinkampani ezimbalwa ezinkulu kakhulu. Indawo yesibili yathathwa enye inkampani eyasungulwa ngo-1970, i-Trailfinders enguchwepheshe bezimoto ezinde. Yiphi? UHoliday uncome “ukusebenza kahle kwabasebenzi bayo kanye nokuvumelana nezimo okuhilelekile ekuhlanganiseni izindlela zomhlaba wonke”. Umqhubi we-adventure omkhulu waseBrithani, i-Explore, uthathe indawo yesithathu. U-Paul Bondsfield, umphathi we-Explore's PR, uthe “Sahamba ngendlela efanele isikhathi eside ngaphambi kokuba kube yimfashini, noma sibe negama”.
* I-Ryanair, inkampani yezindiza evame ukuthatha indawo yokugcina ezinhlolovo, izolo izimemezele ukuthi "iyinto engcono kakhulu eyenzekayo kumthengi waseBrithani kusukela isinkwa esisikiwe". Inkampani yezindiza enesabelomali esikhulu kunazo zonke nenenzuzo kakhulu yaseYurophu iphendule ekugxekweni okwenziwe izolo ku-Independent yi-Office of Fair Trading isikhulu esiphezulu. U-John Fingleton uchaze izinqubomgomo zamanani e-Ryanair ngokuthi “puerile”. Umthwali uthengiswe u-1m "£4 Fingleton Fares" ozohamba kule nyanga nangelandelayo, ukuhlonipha "i-CEO ekhokhelwe ngokweqile ye-OFT".
Indawo elangeni: Indlela ama-travel agents aqhuba ngayo
Yiphi? unikeze uThomas Cook “amaphuzu ekhasimende” angamaphesenti angama-58. Ithole ukuthi abebeye eholidini bebenganelisekile ngama-reps, ikhwalithi yohambo kanye nenani lemali. Amakhasimende athe ama-reps aklonyeliswe ngezinkanyezi ezimbili kweziyisihlanu, akhombise ukuntula ulwazi futhi kube nzima ukuxhumana nawo.
*I-Cosmos ikleliswe yaba yimbi kakhulu iyonke, inamaphuzu amakhasimende angama-57%. Abahambi bathi “uhambo lwayo lwelanga nesihlabathi” lunikeza inani elincane lemali. Ibinamaphuzu amakhasimende angamaphesenti angama-50 ngokwaneliseka ngamaholide awo olwandle, ngaphansi kakhulu kwesilinganiso esimaphakathi esingamaphesenti angama-69 sabanikezeli bezokuvakasha abangochwepheshe.
*Umholi wemakethe uThomson ukleliswe kabi ngokwenani lemali. Ithole kuphela amaphesenti angama-66 ngamaholide ayo olwandle kanye namaphesenti angama-68 ohambweni lwayo olude. Kepha amakhasimende alinganise ukuhamba kwawo ngamaphesenti angama-81.
*I-VFB, esebenza ngokukhethekile ngamaholide e-French, ithathe indawo ephezulu ngamaphakheji ayo “asebenza kahle” futhi “athembekile”.
