Umeluleki wezokuvakasha uSrilal Miththapala, onikela njalo ku-eTN ovela eSri Lanka, uwucingo olubukhoma lohlelo lwezinsuku eziyisishiyagalombili oluklanyelwe ukujwayeza abafundi be-post A/L abavela endaweni yaseNuwara Eliya embonini yezokuvakasha yesimanjemanje.
I-Private Sector Tourism Skills Committee (TSC) ngokubambisana ne-Grand Hotel Nuwara Eliya kanye ne-YouLead babambe uhlelo lwesibili ngaphansi kwe-Young Tourism Ambassadors Initiative. Lolu hlelo lwezinguquko lwethule izinsizwa nezintokazi eziyi-16 kulo mkhakha ngokusebenzisa i-internship yesonto elilodwa ebachaya emathubeni amaningi ahlukahlukene emisebenzi atholakalayo embonini.
Iseshini ngayinye ibiholwa ochwepheshe bemboni yangaphandle abangaphezu kwe-10 nabantu abasebenza ngaphakathi ehhotela. Amanxusa asemasha ezokungcebeleka afunde yonke into kusukela ekugcinweni kwezindlu kuya kwezokulima. Babheka indlela yokulondoloza ifa lemvelo laseSri Lanka nokukhuthaza ezokuvakasha kwemvelo kanye nendlela yokubandakanya isivakashi nokuzijabulisa. Amanye amamojula ngaphansi kwe-internship ahlanganisa umshayeli nomqondisi wokuvakasha kanye ne-CSR. Ubufakazi bubonisa ukuthi abantu abasha abanokuhlangenwe nakho okungokoqobo ngokuvamile bathola imisebenzi elondeke kakhudlwana futhi ekhokhelwa kangcono, elula futhi ngokushesha kakhulu kunontanga yabo.
Abazali nabo balethwa banikezwe imininingwane efingqiwe yehhotela nokuqeqeshwa intsha ezokuthola. Ekupheleni kwamasonto amabili abazali baphinde balethwa futhi intsha yethula ulwazi namakhono esanda kuwathola. Inselele enkulu yokuqinisekisa ukuthi imibono yabazali nendlela yokucabanga yasingathwa ngempendulo yokuthi abazali abaningi bazuzeka ngokuphelele emcabangweni wokuvumela izingane zabo ukuba zithole imisebenzi emkhakheni wezokuvakasha nezokungcebeleka.
Lolu hlelo lwaluklanyelwe ngokukhethekile indawo kanye nezinsiza ze-The Grand Hotel futhi impumelelo yalo yabangelwa kakhulu umdlandla wabasebenzi abavezela abafundi abasebasha izimfanelo eziyingqayizivele zehhotela labo futhi babelana ngothando lwabo ngemisebenzi yabo yezokuvakasha.
U-Srilal ukhulume ngokomzwelo ngenjabulo yokweqa izinhlelo ezikhona zokusika amakhukhi kokuthile okukhulu futhi okwenziwe ngokwezifiso njengoba sekuvele kwaba njalo. "Kuyashintsha umdlalo," esho ngezwi elizwakalayo eliphukile. “Kuyangijabulisa ukuthi i-TSC izimisele ngokushintsha imibono kanye nesimo sengqondo sentsha ngalolu hlelo oluyingqayizivele, olusha. Lezi zingane zifunwe ngempela isifiso sokungena kulo mkhakha. Bangakhuphuka ngempela ngaleli zinga lokugqugquzela nokunaka.”
Umphathi Jikelele we-Grand Hotel u-Refhan Razeen, ekhulumela abaphathi nabasebenzi be-The Grand Hotel uthe, “Ngifisa ukunibonga kakhulu ngokuqhuba uhlelo lwe-YouLead ngendlela eyisibonelo. Nginesiqiniseko sokuthi intsha ebihambele lolu hlelo ibizothola ukuvezwa kabanzi mayelana nemboni yezihambi. Izinhlelo ezinjengalezi zinikeza intsha esanda kuhlanganyela, enekhono nenamakhono amaningi, ithola ithuba lokuchayeka emgaqweni wezinketho zemisebenzi embonini bese imboni izuza ngokubuyela emiphakathini yayo nasezikoleni futhi ixoxe ngalokhu okuhlangenwe nakho okukhethiwe.”
Inxusa Lentsha Ye-YouLead uPraneepa Pereira obambe iqhaza ohlelweni lweNuwara Eliya uthe, “Ungajoyina lolu hlelo futhi ufunde imibono ehlukene obungayazi ngalo mkhakha. Empeleni, lapho ngifika lapha, ngangingazi lutho ngalo mkhakha. Ngangingazi ukuthi yini ezokuvakasha. Ngangingazi ukuthi kuyini ukuphathwa kwehhotela. Kodwa lapha basifundisa konke. Yonke into. Ngakho-ke, ngokwami, lena ngenye yemikhakha engcono kakhulu intsha engaphumelela ngayo ezimpilweni zayo ... uma ufika kulo mkhakha uzokwazi ukuphumelela!
Imboni yezokuvakasha yaseSri Lanka isempambanweni yomgwaqo. Kusendaweni enhle ukusizakala ngokukhula okumangalisayo kwezokuvakasha ezivela ezimakethe zase-Asia; inengcebo yezimpahla zemvelo namasiko ezihambisana kahle nezigaba ezikhula ngokushesha embonini (isb. ezempilo nokuphila kahle, uhambo olusimeme lwamasiko kanye nemvelo); abantu bakhona banomoya wokungenisa izihambi futhi isimo sezulu sikulungele ukuhamba unyaka wonke. Ukuhlaziya imboni konke kugqamisa iqiniso lokuthi umhambi wekhulunyaka lama-21 ufuna ukuzizwisa okuyiqiniso kunokuba nje abone izinto ezinhle namabhishi anesihlabathi. Ngakho-ke, i-TSC, ukuthi abasebenzi bethu bayimpahla ebaluleke kakhulu esinayo. Lokhu kungenxa yokuthi okuhlangenwe nakho kwekhwalithi yezivakashi kuvela ekusebenzelaneni nabantu bendawo.
Iholwa nguMqondisi Ophethe i-Resplendent Ceylon, uMalik Fernando, i-TSC iyinhlangano engekho emthethweni yabaholi bezokuvakasha abayi-10 bemboni ezimele abavela emkhakheni wamahhotela nezokuhamba. Laba baholi bahlangane ngenxa yesifiso sabo sokuthatha izinyathelo ngodaba olubeka engcupheni ukukhula kwemboni yabo-ukuntuleka kwentsha ethatha imisebenzi kwezokuvakasha. I-TSC yethula uhlelo lwamaphuzu ayisishiyagalombili mhla zingama-25 kuNhlangulana futhi isiqhubekile nokuqalisa leyo mizamo ngayinye ngayinye. Kakade leli qembu selithuthukise noma libuyekeze amakharikhulamu emisebenzi ayisishiyagalombili ukuze alenze lifaneleke kakhulu ezidingweni zemboni, futhi lasakaza idokhumentari emfushane ebonisa umthelela wabesifazane baseSri Lanka kwezokuvakasha.
Srilal Miththapala
I-Young Tourism Ambassadors Initiative iwukhiye owethulwe ku-'Sri Lanka Tourism and Hospitality Workforce Competitiveness Roadmap' esanda kwethulwa elungiswe yi-Private Sector Tourism Skills Committee (TSC) ne-Sri Lanka Tourism Development Authority (SLTDA), Sri Lanka Institute. Yezokuvakasha Nezokuphathwa Kwamahhotela (SLITHM), i-Ceylon Chamber of Commerce (CCC), kanye ne-YouLead – iphrojekthi exhaswe yi-United States Agency for International Development (USAID) futhi yaqalwa yi-International Executive Service Corps (IESC).
Amalungu e-TSC ahlanganisa uMalik J. Fernando, Shiromal Cooray, Angeline Ondaatjie, Jayantissa Kehelpannala, Sanath Ukwatte, Chamin Wickramasinghe, Dileep Mudadeniya, Timothy Wright, Steven Bradie-Miles, noPreshan Dissanayake. Amalungu ayekade enezikhundla ahlanganisa abaqokwe eCeylon Chamber, iSri Lanka Tourism Development Authority (SLTDA), Sri Lanka Institute of Tourism and Hotel Management (SLITHM), kanye neTertiary and Vocational Education Commission (TVEC).
