E-NEW YORK, NY – I-Zagat Survey imemezele imiphumela yocwaningo lwayo lwakamuva lwe-Airlines. Inhlolovo isekelwe kokuhlangenwe nakho kwabahamba ngamabhanoyi njalo abangu-9,950 nabasebenzi bezokuvakasha abalinganisele izindiza zomhlaba ezinkulu ezingama-85 nezikhumulo zezindiza zase-US ezingama-27. Inkampani yezindiza ngayinye ilinganiselwe ngokuhlukene kusevisi yayo ekhokhelwayo neyomnotho kokubili izindiza zasekhaya nezamazwe ngamazwe. Umhloli ojwayelekile uthathe izindiza eziyi-16.3 onyakeni odlule ehlanganisa uhambo oluyi-162,000 - amaphesenti angama-38 kuzo bekungezokuzijabulisa namaphesenti angama-62 ezebhizinisi. Abaphenduli baphinde bahlinzeka ngamazwana angacacile mayelana nokundizisa isibhakabhaka esinobungane - noma esingenabungane kangako -.
Sekukonke: Izindaba ezinhle ukuthi izilinganiso ezimaphakathi, ezihlanganisa ukunethezeka, isevisi kanye nezikolo zokudla, zikhuphuke kancane kukho kokubili isevisi yasekhaya neyamazwe ngamazwe. Izindaba ezimbi ukuthi abantu bandiza kancane. Njengenjwayelo, amaphuzu amaphakathi ezindiza zamazwe ngamazwe ayephezulu kunezasekhaya; isibonelo, isilinganiso samazwe ngamazwe sesigaba somnotho sasiphakathi kuka-15.73 esikalini samaphuzu angama-30 e-Zagat, kodwa isilinganiso sekilasi lomnotho wasekhaya sasingu-13.82. Ngenothi elijabulisayo, izilinganiso zekilasi lebhizinisi lasekhaya zeqe cishe amaphuzu ama-2 ngokwesilinganiso.
"Imboni yezindiza isaqhubeka nokuhlushwa ukubambezeleka, ukukhanselwa, nokunganeliseki kwabathengi," kusho u-Tim Zagat, umsunguli kanye ne-CEO ye-Zagat Survey. “Yize kungekho nkampani yezindiza engavikelekile kulezi zinkinga, izindiza ezimbalwa zasekhaya zikhuphukele phezulu, okuhlanganisa i-Continental, iJetBlue, iMidwest, iVirgin America kanye neNingizimu-ntshonalanga. Mayelana nokuhambela amazwe ngamazwe, iSingapore Airlines, i-Emirates, iCathay Pacific, i-Air New Zealand, ne-Virgin Atlantic ihlale iwukhipha umqhudelwano.”
Abawinile Basekhaya: Kulo nyaka, phakathi kwezinkampani zezindiza ezinkulu zasekhaya, i-Continental ivotelwe engunombolo 1 ekilasini eliphambili kuyilapho i-JetBlue ithathe ukuhlonishwa okuphezulu kwezomnotho. Uma sibheka i-US Big Six – American, Continental, Delta, Northwest, United, kanye ne-US Airways (maduze izoba “iBig Five” ngokuhlanganiswa kweDelta neNorthwest), i-Continental ihole emikhakheni eminingi, njengoba yenza ngo-2007. Inhlolovo Yezindiza Zagat. Kuphinde kwathathwa “njengenani elingcono kakhulu” kuzo zonke izindiza zezindiza zamazwe ngamazwe.
Phakathi kwabasebenzi basekhaya abaphakathi, i-Virgin America, osanda kufika obiza kancane, wesitayela esiphezulu owasungulwa ngu-Richard Branson ngo-2007, waqhubeka nokuhlaba umxhwele, ubeka u-No. 1 ku-premium kanye no-No. I-Southwest Airlines iye yahalaliselwa ngokunikeza inani elingcono kakhulu lasekhaya, kanye nokuba nohlelo olungcono kakhulu lokundiza njalo, inqubomgomo yemithwalo, nokusebenza ngesikhathi. Futhi mayelana nezikhumulo zezindiza, i-Tampa International iwine ngekhwalithi iyonke; ILa Guardia ingene ekugcineni.
Phesheya kwezilwandle: Njengenjwayelo, izindiza zamazwe ngamazwe ezindizisa izindiza ezinkulu emabangeni amade zihambe kangcono kakhulu kunezinkampani zezindiza zase-US. I-Singapore Airlines izuze ukuphakama, yashanela umncintiswano unyaka wamashumi amabili ilandelana kukho kokubili umnotho wamazwe ngamazwe namakilasi aphambili. I-Singapore ishanele indawo engu-No. 1 ngokudla, isevisi nokunethezeka. Abanye abaholi bamazwe ngamazwe bahlanganisa i-Emirates, Cathay Pacific, Virgin Atlantic Airways, kanye ne-Air New Zealand. Isilinganiso sekilasi leprimiyamu yamazwe ngamazwe sikhuphuke ngamaphoyinti angu-1.4 esikalini samaphoyinti angu-30 se-Zagat kusukela ngonyaka odlule.
Futhi Abaphumelele Yilaba: Abahlanu Abaphezulu:
Ikilasi Elikhulu Lomnotho WaseMelika: 1. Izindiza Zezindiza Ze-JetBlue
2. INingizimu-ntshonalanga
3. Izwekazi
4. Izindiza ze-AirTran
5. Delta Air Lines
I-US Premium Class Enkulu: 1. Izindiza Zezindiza
2. Izindiza ZaseMelika
3. Delta Air Lines
4. Izindiza ze-AirTran
5. Izindiza zaseNorthwest
Ikilasi Elikhulu Lomnotho We-Int'l: 1. Izindiza ZaseSingapore
2. I-Emirates Airline
3. Air New Zealand
4. I-Cathay Pacific Airways
5. I-Thai Airways
Ikilasi elikhulu le-Int'l Premium: 1. Izindiza zaseSingapore
2. I-Cathay Pacific Airways
3. I-Virgin Atlantic Airways
4. Air New Zealand
5. ANA (All Nippon Airways)
I-Mid-Sized Economy Class: 1. Midwest Airlines
2. Virgin America
3. Izindiza zaseHawaii
4. I-Alaska Airlines
5. Izindiza ze-Frontier
I-Mid-Sized Premium Class: 1. Virgin America
2. Izindiza zaseHawaii
3. I-Alaska Airlines
Ukujabulisa Izixuku: Abahambi abanakukhetha ngaphandle kokwamukela ukubambezeleka nokukhanselwa kwendiza okujwayelekile kakhulu. Ngakho, ukuzijabulisa endizeni sekubaluleke kakhulu kunanini ngaphambili ukuze kugcine abagibeli bematasa. Abahloli banikeze izindondo eziphezulu zokuzijabulisa endizeni ku-JetBlue ekhaya nase-Virgin Atlantic emazweni ngamazwe.
I-Going Green: Ukuqaphela indawo ezungezile kukhula ingxenye yezinqumo zansuku zonke ezenziwa abantu, futhi amaphesenti aphelele angama-30 abahloli bama-survey athe maningi amathuba okuthi bandize nezinkampani zezindiza ezethula izindlela zokuthi zibe luhlaza. Lapho bebuzwa ukuthi iyiphi inkampani yezindiza yasekhaya yase-US abacabanga ukuthi isebenza ngendlela evumelana kakhulu nemvelo, abangamaphesenti angama-27 abahloli bathe iJetBlue, ilandelwa yiSouthwest Airlines (25%) kanye neVirgin America (14%).
Amawebhusayithi: Lapho ubhukha uhambo lwendiza, amaphesenti angu-60 abahloli basebenzisa amawebhusayithi ezindiza, kuyilapho amaphesenti angu-4 kuphela ashayela inkampani yezindiza. Amasayithi afana ne-Expedia, i-Travelocity, nokunye okunjalo asetshenziswa ngamaphesenti angu-18, kuyilapho amaphesenti angu-9 abhukha ngomsebenzi, kanti amaphesenti angu-8 asebenzisa i-ejenti yokuhamba. Abahloli banikeze izindondo eziphezulu zewebhusayithi kuSouthwest Airlines, Virgin America, kanye neJetBlue ngalolo hlelo.
Amabhithi namabhayithi: Ngenxa yesiyaluyalu emnothweni, amapheshana athi andiza kancane kunangonyaka odlule. Njengoba ukudla okulula nokudla kwamahhala sekuyinto yesikhathi esidlule, amaphesenti angama-23 kuphela abandizayo abathi bazothenga ukudla okulula emkhunjini; Amaphesenti angu-57 angathanda ukuthenga ukudla esikhumulweni sezindiza esikhundleni salokho. Nakuba amaphesenti angu-65 abahloli bezohlola izindawo esebenzisa amamayela abo okundiza njalo ezindizeni zamahhala, abangamaphesenti angu-25 bawasebenzisela ukuthuthukisa, kanti amaphesenti angu-10 awawasebenzisi nhlobo.
Okuphumayo: Abahloli bezindawo babenokuningi abangakusho mayelana nesimo samanje sohambo lwendiza. Ngezansi kunesampula yokuphawula kwabo abameli bethu abathi akufanelekile ukuphrintwa negama lenkampani yezindiza. Ukuze uthole uhlu olugcwele lwemiphumela nemiphumela yocwaningo, sicela uvakashele ku-http://www.zagat.com/airline.
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