I-South African Airways (SAA), inkampani ephethe ifulegi lezwe laseNingizimu Afrika, igcine isilinganiso se-Skytrax™ 4-Star, ku-Business and Economy Class, iminyaka eyi-16 ilandelana. Isilinganiso se-Skytrax™ sibonisa ukuthi amazinga omkhiqizo kanye nesevisi ye-South African Airways ezindizeni ezithatha uhambo olude, zesifunda nezasekhaya ziyaqhubeka nokusebenza ngezinga eliphezulu elihlangabezana namazinga angu-4-Star.
Njengoba kulinganiswa eceleni kwezinkampani zenethiwekhi eziningi emhlabeni wonke, isilinganiso sezinkanyezi ezi-4 sibonisa izindiza ezihlinzeka ngezinga elihle lomkhiqizo namasevisi ezisebenzi kuzo zonke izigaba ezibhekene namakhasimende. Lezi zilinganiso zihlanganisa izihlalo zekhabhinethi, izindinganiso zokuphepha, ukuhlanzeka kwekhabethe, izinsiza zokunethezeka, ukudla, ukuthengiswa kwabagibeli ngaphandle kwentela, ukuzijabulisa kokufunda endizeni kanye nesevisi yabasebenzi. Isilinganiso se-Skytrax™ 4-Star se-SAA sihlanganise nendiza entsha yenkampani yezindiza i-Airbus A330-300 eyaphawuleka ngokunethezeka kwayo ku-Premium Business Class, enezihlalo eziyisicaba ezinikeza ukufinyelela okuqondile kwawo wonke amakhasimende, kanye ne-Economy Class ebanzi ukwanda kwemilenze nokuzijabulisa okuthuthukisiwe endizeni.
“Sizizwa sihloniphekile ngokuphinda sithole isilinganiso se-Skytrax ™ 4-Star, njengoba kuwukuhlonipha izinga eliphezulu lenkonzo esezingeni lomhlaba abantu beSouth African Airways abaqhubeka nokulethela amakhasimende ethu nsuku zonke”, kusho uTodd Neuman, iphini likamengameli weSouth African Airways eNyakatho Melika. “Sizibophezele ukuthi sihlale sifuna izindlela zokuthuthukisa ukunikezwa kwethu kwenkonzo kumakhasimende ethu futhi ukuthola lesi silinganiso iminyaka engu-16 ilandelana kuqinisekisa futhi isikhundla sethu njengenkampani ehamba phambili ezwenikazi lase-Afrika.”
LOKHO ONGAKUTHATHE KULESI SIHLOKO:
- “We are honored to, once again, receive the Skytrax ™ 4-Star rating, as it is a tribute to the highlevel of world-class service that the people of South African Airways continued to deliver to our customers each and every day”, said Todd Neuman, executive vice president of South African Airways in North America.
- “We are committed to always looking for ways to enhance our service offering for our customers and receiving this rating for 16 consecutive years further validates our position as the leading carrier on the African continent.
- The Skytrax™ rating signifies that South African Airways' product and service standards on long-haul, regional and domestic flights continue to perform at the high standard that meets 4-Star levels.
