Ellen Sinclair, iphini likamongameli omkhulu wezokusebenza kwa I-BENCHMARK®, inkampani yomhlaba wonke yokungenisa izihambi, uphakathi “Kwabesifazane Abaphezulu Abangama-25 Embonini Yemihlangano” ehlonishwe ngu Imihlangano Nemihlangano umagazini. Umagazini wamanje uhlanganisa indaba ekhava yemihlangano yemibono kanye nezingcweti zokungenisa izihambi ezibonise ithalente elimangalisayo, ubuholi, ubuhlakani kanye nokumela kulo mkhakha. Uhlu lwabahlonishiwe luhlanganisa abaholi abavela kuzo zonke izingxenye zemboni yemihlangano: amahhotela, izikhungo zezingqungquthela, izikhungo zemihlangano nezivakashi, izinhlangano nezinhlangano.
"Siyajabula ukubona u-Ellen, umholi wezinguquko, ehlonishwa ngeqhaza lakhe elikhulu eBenchmark nasembonini yemihlangano," kusho isikhulu seBenchmark u-Alex Cabañas. “Umbono wakhe, umoya wokusungula izinto ezintsha kanye nobuholi kukhuthaza ozakwabo, futhi kunomthelela omkhulu ekuhlangenwe nakho kwezivakashi zethu kanye nemiphumela emangalisayo esiyithola kubanikazi bethu.”
Umsebenzi ka-Ellen Sinclair uhlanganisa izindawo ezimbalwa ezibalulekile embonini yokwamukela izihambi ezibonakale zibalulekile empumelelweni yakhe endaweni yenkomfa. Uke wabamba izikhundla zomphathi jikelele neRadisson kanye ne-Omni Hotels nasezindaweni ezimbili zeBenchmark ezivelele zokungcebeleka nezingqungquthela. Njengesekela likamongameli wezinsiza zabantu, uNkz. Sinclair waba nesandla ekwandiseni nasekuqeqesheni abasebenzi be-Benchmark nasekusunguleni isiko lesevisi lenkampani elithi “Be The Difference”, ekuqeqesheni nasekuthuthukiseni amakhono amaqembu abasebenzi.
Endimeni yakhe yamanje njengesekela likamongameli omkhulu, u-Ellen Sinclair uhlinzeka ngobuholi bokusebenza esigabeni sesikhungo senkomfa se-Benchmark futhi usekela ukukhula nokuthuthukiswa kwamaphrojekthi esikhungo senkomfa. Ubhekene nempumelelo yezakhiwo ezihlinzeka ngenkonzo ephelele njenge-The Ridge Hotel & Conference Centre e-Verizon, i-Deloitte University-The Leadership Centre, i-Wingspread Retreat & Executive Conference Centre, kanye namaphrojekthi ezinsizakalo zokwamukela izihambi ezingokwezifiso kanye nezikhungo zenkomfa zosuku ezifana ne I-Downtown Conference Centre eNew York City kanye ne-World of Whirlpool e-Chicago.
Lokhu okuhlangenwe nakho nesiko le-Benchmark elizimele, lezamabhizinisi lazise indlela yakhe eyodwa nomthelela embonini yemihlangano namuhla. “Ngesikhathi ngijoyina i-Benchmark eminyakeni engu-23 edlule, iningi lenkampani laligxile ekuletheni isipiliyoni semihlangano esingcono kakhulu. Eminyakeni yamuva nje, i-Benchmark iye yandisa kakhulu iphothifoliyo yayo, yengeza izindawo zokungcebeleka, izinhlobo ezine ezihlukile zokungenisa izihambi kanye nezinsizakalo zokuphathwa kwempahla,” kuphawula uNksz Sinclair. "Njengoba imboni yemihlangano ikhula emhlabeni wonke kanye nobuchwepheshe buvele buqhuma, izimfuno zabo zaba yinkimbinkimbi futhi ziyaphuthuma."
Umsunguli noSihlalo weBenchmark uBurt Cabañas wabona isidingo senhlangano yomhlaba wonke ezosekela lezi zikhungo kanye nabanye abaholi abane bemboni, eyasungulwa. I-IACC (eyayiyi-International Association of Conference Centres). Namuhla, i-IACC imele izikhungo zengqungquthela ezingama-300 emazweni angama-26.
Njengengxenye yalokhu kuzibophezela, u-Ellen Sinclair ungusihlalo okuqhubekayo Igumbi Lomhlangano le-IACC Lekusasa isinyathelo. Lolu cwaningo olubanzi lubonisa ukuthi ochwepheshe bemihlangano bangahlala kanjani bephezu kwamathrendi ekwakhiweni kwendawo yokuhlangana, ubuchwepheshe, isevisi yokudla nezinye izici ezibalulekile ekugcineni izikhungo zengqungquthela zikwazi ukuncintisana futhi zikhiqiza endaweni yemakethe eshintshayo. UNksz Sinclair uyachuma kule ndawo eshintshashintsha ngokushesha enikeza amathuba okwenza ushintsho lwangempela. “Imihlangano yake yaba sezingeni eliphezulu kakhulu futhi yabikezelwa. Enkundleni yanamuhla yomhlaba wonke, enabahambele umcimbi abahlukahlukene kanye nezimfuno zobuchwepheshe ezithuthuke kakhulu, kufanele sakhe izinsiza zokwamukela izihambi ezingokwezifiso zabanikazi kanye nolwazi oluyingqayizivele lwesivakashi ngasinye,” eqinisekisa. Uphinde aphawule ukuthi ukhiye wokuphumelela uwukulandelela ngokucophelela amathrendi, futhi, ngosizo lwezinhlangano ezichwepheshile ezifana ne-IACC ne-MPI, zihlukanise amathrendi asebenzayo emfashinini edlulayo.
Ifilosofi yokuphatha kaNkz. Sinclair isuselwe kunkundla yesevisi ye-Benchmark ethi “Be the Difference” eyazisa zonke izici zebhizinisi lika-Benchmark kanye nazo zonke izisebenzi kuwo wonke amazinga. “Sahlala sithembekile embonweni kaBurt Cabañas wokuqala wokuqamba izinto ezintsha, ukucabanga okuzimele futhi kwesinye isikhathi ukundiza phambi kobuhlakani obujwayelekile,” kusho yena. Njengoba izinhlobo zamahhotela zanda, i-Benchmark yahlala nombono wamahhotela azimele nangokwezifiso abonisa indawo ehamba phambili enikezwayo. Ngaphambi kokukhuphuka kokuhamba kokuhlangenwe nakho, i-Benchmark yabona ukubaluleka kokudala imizwa yesivakashi eyiqiniso, ekhethiwe neshintshashintshayo ebonisa ihhotela ngalinye nendawo oya kuyo.
"Kuzoba umehluko, akwenzi mehluko," kusho u-Ellen Sinclair ngaleli sisekelo senkambiso yebhizinisi ye-Benchmark ehamba kakhulu ngale kwezinqubo noma isu. "Kuwumqondo, indlela yokuphila, sihlale siqaphela ukuthi singaba kanjani umehluko - kusivakashi, komunye nomunye, emiphakathini yethu."
U-Ellen Sinclair usebenza eBhodini Labaqondisi le-Virginia Tech Yesikole Sokuphathwa Kwehhotela Nezokuvakasha. Ungumamukeli we-IACC Pyramid of Excellence, Indondo Yemihlangano Eyimpumelelo ye-Mel Hosansky, futhi ungusihlalo we-IACC's Meeting Room of The Future initiative. Njengoba enezimpande eziqinile e-Maine, u-Ellen uthanda ukuchitha isikhathi nomndeni nabangane endlini yakhe encane ehlala ogwini lwaseMaine olugudle amadwala, nokuhambela izindawo zokutshuza nokudoba emhlabeni jikelele.
Ukuze uthole uhlu oluphelele lwabesifazane abangu-25 Abaphezulu Embonini Yemihlangano, Chofoza lapha.
