IHolland America Line uthepha ubuchwepheshe bedijithali buka-Kacy Cole, emqamba ngokuthi iphini likamongameli omusha wezokukhangisa nokuhweba nge-inthanethi. U-Cole uza embonini yezokuvakasha eneminyaka engaphezu kwengama-20 yesipiliyoni somhlaba esihola phambili emisebenzini yokumaketha, esebenzisa uguquko lwedijithali nokuhlanganisa ukumaketha komkhiqizo nokusebenza ndawonye ukuletha ukukhula. Uzobika ku-Beth Bodensteiner, isikhulu sezohwebo se-Holland America Line.
Njengephini likamongameli wezokukhangisa kanye ne-e-commerce, u-Cole uzosebenzisa ulwazi lwakhe olukhulu lokumaketha kwedijithali ukuze asebenze eduze namaqembu kuzo zonke izindawo zenhlangano ukuze acwengisise. IHolland America LineUkugxila kwamasu kanye nokucebisa ulwazi lomthengi. U-Cole uzodala amasu athuthukisiwe ayo yonke into kusukela ekukhangiseni okugcwele kuzo zonke izigaba zenqubo yokubhukha kanye nokuqukethwe okunegama kuya ezinhlelweni zesevisi yezivakashi kanye nokuqanjwa kabusha nokuhlanganiswa eziteshini eziphethwe yinkampani. Ngokugxila kakhulu kumakhasimende, u-Cole uzothuthukisa izixazululo zedijithali ezisiza kangcono okuhlangenwe nakho kwesivakashi kuzo zonke izindawo zokuthinta umkhiqizo.
“U-Kacy uyajoyina IHolland America Line onedumela elincomekayo njengomholi wezokumaketha onomthelela, kanye nobuchule bakhe buzosiza ekuqhubekiseni umkhiqizo wethu ukuthi usichaze ngokucace kakhudlwana isikhundla sethu njengomunye wemizila ehamba phambili emhlabeni,” kusho uGus Antorcha, umongameli we-Holland America Line. "Siyamamukela u-Kacy eqenjini le-Holland America Line futhi sibheke ngabomvu ukusebenzisana ukuze sicije amasu ethu okumaketha."
Ngaphambi kokujoyina i-Holland America Line, u-Cole wayeyisekela likamongameli omkhulu wezokumaketha endaweni yedijithali i-LTK (phambilini eyayaziwa ngokuthi i-Rewardstyle + Liketoknow.it) lapho ayebhekelele khona imisebenzi yokumaketha emhlabeni wonke. Kuwo wonke umsebenzi wakhe, u-Cole usebenze ezindimeni ezehlukene zokukhulisa umthwalo wemfanelo ekukhangiseni okuhlanganisiwe, e-commerce kanye nokuthengisa abathengi ezinkampanini ezihlanganisa T-Mobile, Butter London kanye UTommy Bahama.
U-Cole uneziqu ze-masters kubhizinisi lamazwe ngamazwe azithola e-Thunderbird School of Global Management.
