Ukugibela indawo, okuyindinganiso yezindiza emashumini eminyaka, kuzoba yinto yesikhathi esidlule kumakhasimende e-Delta njengoba inkampani yezindiza yenza ushintsho emhlabeni jikelele ekugibeleni ngemali yokugibela ephawuliwe. Lokhu ukuziphendukela kwemvelo kwakamuva emsebenzini weminyaka eminingi we-Delta wokuletha ukungaguquguquki, ubulula nokucaca esangweni nesipiliyoni sokugibela, imizamo eqhubekisele phambili amaphuzu aphezulu esipiliyoni samakhasimende. Amalungu e-SkyMiles Medallion kanye namalungu afanelekayo e-Delta SkyMiles American Express Card Card azoqhubeka nokuthola ukugibela okubalulekile.
Ushintsho lwe-boarding order - olufika kuzo zonke izindiza eziqhutshwa yi-Delta emhlabeni wonke kusukela ngo-Jan. 23 - luzohambisana nezimpawu zombala ezintsha ezihlukanisa imikhiqizo ye-Delta yokugibela (Basic Economy, Main Cabin, Delta Comfort+, Delta Premium Select/First Class kanye ne-Delta One), ngayinye yazo, ngaphezu kwe-Sky Priority, izoba nombala othize, ohambisanayo - kusukela ekubhukheni ngokugibela. Imibala igqugquzelwe yiphalethi yomkhiqizo oyinhloko we-Delta kanye nomthunzi wePassport Plum wokunsomi owethulwe ngemifaniswano eklanywe yinkampani yezindiza yomhlaba wonke ka-2018 ye-Zac Posen.
Ukugibela okunegama kwakha phezu kwentuthuko yakamuva yokuhlala ye-Delta, ukwengezwa kwe-zone 4 ekuqaleni kwalo nyaka, kumakhasimende aBasic Economy. Lolu shintsho lube nomphumela wokuthi izikolo zokwaneliseka kwamakhasimende zibe ngcono kakhulu enanini elincishisiwe lamakhasimende ku-zone 3, futhi libe ngcono kuzo zonke ezinye izindawo, okuhlanganisa namadijithi aphindwe kabili ezindaweni zeKhabhinethi Eyinhloko. Amakhasimende e-Basic Economy ayaziswa ngesikhathi sokuthenga ukuthi isikhwama sawo agibela naso singase sidinge ukuthi sihlolwe esangweni, mahhala, esiza ukulawula okulindelekile kokuhlola izikhwama esangweni. Lo mkhuba uzoqhubeka ngokwethula i-boarding order entsha ye-Delta.
“Wonke amakhasimende akwazisa ukungaguquguquki nomuzwa wokwazi ukuthi yini okufanele ayilindele lapho esohambweni,” kusho u-Tim Mapes, iPhini Likamongameli Omkhulu we-Delta kanye Nesikhulu Esiyinhloko Sokumaketha. “Besilokhu silalela amakhasimende ethu mayelana nengcindezi abavame ukukuzwa esangweni ngaphambi kokugibela, nokwenza izinguquko ezincane iminyaka. Lokhu kuthuthukiswa kwakamuva kuthuthukisa indlela inqubo ye-Delta esebenza ngayo futhi yakhelwe ukuxhumanisa kangcono umkhiqizo we-Delta abawuthengile nokuhlangenwe nakho okuhlukene phakathi nohambo lwabo.”
Kusho ukuthini lokhu kumakhasimende
Izindawo zokugibela zezindiza eziqhutshwa yi-Delta emhlabeni wonke zizoqanjwa kabusha ukuze zibonise imali yokugibela enegama elithengiwe, kuyilapho kubeka kuqala ukwethembeka kwamakhasimende. Ngenxa yalokho, i-Delta izokwandisa inani lamaqembu okugibela ukukhuthaza amakhasimende ambalwa ukuthi afole endaweni yesango nganoma yisiphi isikhathi.
Ukuqinisekisa ukuthi ukuxhumana kucacile futhi kuyafana, igama elisha le-oda lokugibela lizofakwa:
o Kulwazi lokuthenga ku-inthanethi
o Emaphasini okugibela nakusikrini sanamuhla sohlelo lokusebenza lwe-Fly Delta
o Ezikrinini zeJetway kanye nezimpawu zokugibela esangweni
Nakuba imibala emisha ehlotshaniswa nemali yokugibela enebhrendi izobonakala ezikrinini zokugibela nasezimpawini esangweni eziqala ngomhla ka-Jan. 23, izobonakala kumakhasimende ambalwa kuphela kulwazi lokuthenga lwedijithali oluzoqala. Ukukhishwa kancane kancane kuwo wonke amakhasimende ku-delta.com kanye nohlelo lokusebenza lwe-Fly Delta ngokuhambisana nezinqubo ezihamba phambili zezinguquko ezinkulu zedijithali kuzovumela i-Delta ukuthi iqoqe impendulo yamakhasimende ukuze ithuthuke ngokuqhubekayo kuze kube yilapho ukukhishwa kuqedwa ngo-2019.
Uhambo lwe-Delta lokuthuthukisa ulwazi lwamakhasimende
I-Delta iyaqhubeka nokubeka ukugibela ngaphansi kwe-microscope, ibheka izindlela ezintsha zokuhlela nokuhlola imiqondo ehlala namakhasimende - njengokusebenzisa izikrini zedijithali esikhundleni sezimpawu zokugibela ezimile, njengezinsika. Ukusiza ukugcina amakhasimende enolwazi, inkampani yezindiza iphinde yaba umholi ekwengezeni izikrini ezinkudlwana zokubonisa ulwazi ngaphezu komnyango we-Jetways kanye nokuphusha izaziso zokugibela ezivela kuhlelo lokusebenza lwe-Fly Delta.
“Amakhasimende emhlabeni wonke asitshela ukuthi afuna ukuqashelwa futhi afuna ukulawula isikhathi sawo,” kuqhubeka uMapes. “Besilokhu sisebenzisa izixazululo zokwenza ukuhamba ngendiza kube yinto esibheke ngabomvu kuyo, futhi sizimisele ukukhombisa inhlonipho enkulu ngesikhathi samakhasimende.”
