I-Air Passenger Association of India (APAI) ifaka isicelo kuHulumeni mayelana nomnyakazo omelene nabathengi owenziwa yi-Air India. Encwadini eya ku-Shri Suresh Prabhakar Prabhu, uNgqongqoshe Wezohwebo Nezimboni kanye Nezokundiza Komphakathi kanye no-Shri Jayant Sinha, uNgqongqoshe Wezwe Wezokundiza Kwezindiza, ugqamisa isinyathelo esinqunyiwe inkampani yezwe i-Air India ebheke ukusithatha mayelana nokubhuka kwayo kanye nokubhukha kwayo. izinhlelo zokusabalalisa.
Uhlu lwezikhalazo luthi izigidi zabantu abebehlele amaholide abo kusenesikhathi futhi babhukha ku-Air India, ngo-December 4 bazophazamiseka kakhulu ekwenzeni izichibiyelo, ukuguqulwa, ukukhansela noma ukubhukha kabusha amathikithi abo kungaba nge-ejenti yezokuvakasha, abalingani be-interline noma indawo yemakethe.
Encwadini eya koNgqongqoshe, u-D. Sudhakara Reddy, uMongameli Kazwelonke kanye noMsunguli we-Air Passengers Association of India (APAI) uthe, "Lapho amabhizinisi emhlabeni wonke ethuthela ezindaweni eziningi zokuthinta kanye nezindawo zokuthengisa njengezindawo zemakethe lapho amanani ancintisanayo, ukuthengiselana kalula. futhi ukushesha kubalulekile kumthengi, isinqumo se-Air India sokuzibekela imingcele endaweni eyodwa eqala ngo-December 4 siyisinyathelo sokubuyisela emuva kakhulu.” “Uma kucatshangelwa ukuthi amathikithi e-Air India manje asezonikezwa kuphela ku-Travelport esikhundleni sezinkundla eziningi, umthengi manje kuzodingeka amukele amanani entengo kanye nezindlela ezithandwayo ezikhethwa yi-Travelport kuphela,” uhlanganyela uReddy.
Ngesinyathelo se-Air India sokubeka wonke amathikithi ayo ngobuchwepheshe obubodwa, kuphinde kwafundwa ukuthi ngemva komhla zizi-4 kuZibandlela, lokhu kuzonqamula ozakwethu bezindiza ze-codeshare abangaba ngu-18 kanye nozakwethu abangaphezu kwe-100 ngenxa yokuthi abagibeli ngeke bakwazi ukufinyelela noma yiluphi ulwazi. Lokhu kuzoba nomthelela omkhulu ku-Star Alliance Partnership ekhangiswe kakhulu, i-Air India ephinde yayithola ngemva kobunzima obukhulu. "Ngokombono wabathengi, i-Air India ivula ukubhuka kuze kufike ezinsukwini ezingama-362 kusengaphambili, okusho ukuthi izigidi zabagibeli abebezobe bebhukhe kuze kube sekupheleni kukaNovemba 2019 ngeke bakwazi ukwenza ushintsho ekubhukheni kwamanje noma bathole uhambo lokuqhubekela phambili kunoma iyiphi i-Star Alliance. Izinsizakalo zokwabelana ngekhodi yozakwethu,” ukwabelana no-D. Sudhakara Reddy, uMongameli Kazwelonke & Umsunguli we-Air Passengers Association of India (APAI).
Abalingani bezindiza abangaba ngu-40 njengeBritish Izindiza, iLufthansa, iSwitzerland, iSingapore Airlines, iTurkish Airways, i-Air Canada, i-United®Airlines nabanye abaningi ngeke bafinyeleleke kumthengi. Ukwehlukana okunjalo kuzoholela emthelela omkhulu lapho izindiza ozikhethela zona zizoqala ukunikeza amaphuzu aphezulu namanani aphezulu okuthengiswa kwamathikithi kumakhasimende. Ngaphezu kwalokho, abagibeli bamazwe ngamazwe bebengeke babe nokukhetha ukubhuka i-Air India ikakhulukazi evela e-USA, UK, Europe noma Middle East njengoba amaphothali aku-inthanethi womhlaba wonke engeke abonise uhlu lwezinkampani zezindiza njengoba engasebenzi ne-Travelport. “Ngomhla zi-4 kuZibandlela, ama-PNR asekhishiwe, ukubhukha okusha, uhambo oluya phambili, ukunikezwa ikhredithi kwamamayela e-Star Alliance Partners yi-Air India kuzodinga ukuxazululwa yi-Call Centers yayo nokunakekelwa kwamakhasimende. Lokhu kuzoholela esiphithiphithini kubantu abadala, abafundi, izihambi, amaholide, imindeni nabahambi bebhizinisi ku-Air India. Ngakho-ke, ekugcineni konke lokhu kuzoba yingozi kakhulu kubahambi emhlabeni wonke kanye nemizamo yokuvuselela i-Air India futhi yenze inzuzo,” kusho uReddy.
I-Air Passengers Association of India (APAI), ngokuthakasela umphakathi, icela uMnyango ngokusekela kwawo ukuze ubuyekeze futhi umise isinqumo esingahlakaniphile esizoba nomthelela omubi e-Air India kanye nomphakathi wonkana, kuyilapho ngesikhathi esifanayo sizuzisa izimbangi ze-Air India. .
