Uyabathanda ngempela ozakwenu; izivakashi zakho zinhle futhi tip ngesandla esivulekile; ihhotela lihle futhi ngenkathi ungathanda inkokhelo enkudlwana, isizathu sangempela sokuthi ungajabuli futhi ufune ukuyeka ukuthi uMphathi-Jikelele wakho ungumlandi one-Dark Triad Personality (DTP) futhi udale indawo yokusebenza enobuthi.
I-Dark Triad Personality (DTP)
Bhekisisa lokhu okulandelayo: I-Dark Triad Personality Traits (i-DTP) ihlanganisa i-Machiavellianism, i-Psychopathy, ne-Narcissism futhi iwukuziphatha okuthathu okungokwesikhashana, okugxile ekuzicabangeni, kanye namasu omphakathi okuxhaphaza ahlotshaniswa kahle nokusetshenziswa kokungathembeki nokukhohlisayo. .
Kithina esingebona abaphathi be-narcissist kubalulekile ukuqaphela ukuthi yilezi zimpawu ezenza amadoda nabesifazane bakhe imisebenzi ephumelelayo futhi bavikeleke ukukhushulwa ukuze bafinyelele ezikhundleni lapho benamandla okudala umonakalo omkhulu kanye nomonakalo enhlanganweni. . Izimpawu ze-DTP zihlotshaniswa nokukhwabanisa, ubugebengu obuthinta abamhlophe, ukuthathwa kwezinqumo okungekho emthethweni kanye nokuyingozi, ukuzibandakanya okuphansi ekubophezelekeni komphakathi kwezinkampani futhi okungenzeka kuholele ekuphathweni kabi kwabangaphansi.
Umehluko Nokufana
• Ama-Machiavellians awanangqondo, awathembeki, futhi akanaluzwela, alwela imigomo ehlanganisa imali, amandla kanye nesimo, kuyilapho esebenzisa amaqhinga okubala nobuqili ukuze bathole abakufunayo.
• I-Psychopath ngabantu abathatheka kalula, abafuna injabulo abangenalo uzwela, imizwa yecala, okungenzeka baphile impilo eguquguqukayo futhi babonise ukuziphatha okuphambene nomphakathi.
• Ama-Narcisists kungenzeka abe matasa ngemicabango emikhulu yokuzibona ebalulekile.
Bona:
o Kudingeka ukunakwa nokunconywa njalo
o Isifiso sokuba ngcono
o Ukuxhaphaza abasebenzi ukuze uzuze wena
o Ukuzwela kakhulu ukugxekwa
o Zidlayo
o Yehluleka ukuthatha impendulo ngendlela eyakhayo
o Kungenzeka bakhuthaze abasebenzi ukuthi bagqugquzele ukuziphatha okungafanele kozakwabo
o Funa ukuphathwa okukhethekile kwabanye
o Khombisa umuzwa onamandla welungelo
o Ukungakwazi ukuqonda nokuhlonipha imizwa yabanye
o Wane
Amahhotela Aheha Ama-Narcissists
Njengeminye imikhakha yebhizinisi lensizakalo, imboni yokwamukela izihambi idinga abasebenzi ukuthi baxhumane ngqo namakhasimende nabasebenza nabo. Izisebenzi kulindeleke ukuthi zinikeze izivakashi indawo eletha okuhlangenwe nakho okuhle ukuze zihambe zinezinkumbulo ezimnandi. Ngakho-ke, ukuziphatha kwabasebenzi kuthatha ukubaluleka okwengeziwe kule mboni egxile kubantu.
Ukuze ihhotela libe yimpumelelo, izisebenzi kufanele ngaso sonke isikhathi zibonise ukuziphatha okuhle ngezenzo ezingakhiqizi (ezicashile njengokungabi nasimilo emsebenzini) ezinethuba lokuphazamisa ukusebenza kwenhlangano futhi zinciphise ukukhiqiza.
Ukungabi nasimilo emsebenzini kuchazwa ngokuthi, “umfutho ophansi kanye nokuziphatha okuphambukayo okunenhloso engacacile okulimaza okuhlosiwe okuphula izimiso zasemsebenzini zokuhloniphana.” Ukuziphatha okuphazamisayo kuhlanganisa:
• Amazwana ahlabayo noma abhuqayo
• Ukungahloniphi ozakwethu nezihambeli
• Amazwi aluhlaza
• Intukuthelo eqhumayo
• Ukugxeka okuqinile
• ukungacabangeli abanye
• Ukuqhuma
Yini okumelwe siyibheke
Uyokwazi incivility uma uyibona. Ukuziphatha kufakazelwa ukuncipha kokuzibandakanya emsebenzini, ukwehla kokusebenza komsebenzi, ukukhathala okungokomzwelo okwandayo kanye nokushintshashintsha ngokushesha.
Kule minyaka eyishumi edlule, imboni yokwamukela izihambi ibone ukwanda okumangazayo kwezitayela zobuholi ezinobuthi okucatshangwa ukuthi zihlobene nemiphumela elimazayo. Uma becelwa ukuthi bachaze “umphathi omubi,” abasebenzi baphawula abaphathi abahlukumezayo nabanobugovu futhi laba baholi baxhunyaniswa nokudala amazinga aphezulu okucindezeleka kokuziphatha, impilo yengqondo ebuthakathaka, namandla aphansi phakathi kwabasebenzi. Kolunye ucwaningo, isitayela sobuholi esinobuthi nesibi sibhalwe ngamagama anjengokuthi umholi ohlukumezayo noma obhubhisayo, noma umholi ovela esihogweni.
Kunomehluko omncane phakathi komholi okhulumayo kanye nomphathi ohlukumezayo mayelana nokusetshenziswa kabi kwamandla. Abaphathi abahlukumezayo bahileleka ekuhlehliseni umphakathi, ukuklabalasa, ubuxhwanguxhwangu kanye nobudlova kubasebenzi kuyilapho ama-narcissists engazidla, antula uzwela futhi ekhohlisayo. Ngokuvamile basebenzisa kabi amandla abo ngokugodla noma ngokufihla ulwazi, belulaza imibono yabanye futhi bangabi neqiniso eliphansi kunalokho okufanele babe yilo ukuze bathuthukise imibono yabo.
Ihhotela Atmosphere
Ngenxa yokuthi uMphathi-Jikelele we-narcissistic uwusongo enzuzweni esezingeni eliphansi, abanikazi bamahhotela/abaphathi kufanele bathathe isinyathelo:
1. Linda! Yibheke.
Kubalulekile ukuqaphela ukuthi abasebenzi bavamise ukuthi bathule, babhuquze bese besakaza inhlebo engemihle uma bebona abaholi babo benamaqili, bekhukhumele, beqhosha futhi bengathembekile. Kukubaphathi bamahhotela ukuthi babheke izimpawu zenhlekelele ezayo.
Ngaphansi kwezimo ezinhle kakhulu kuzo zonke izimo, umkhombe we-narcissistic awusoze wadlula ihhovisi loMphathi Wezabasebenzi futhi akasoze aqashwa ukugcwalisa indawo yokuphatha; kodwa-ke, amakhono abo okukhohlisa A+ avamise ukubavumela ukuthi bangene ezikhundleni ezibalulekile zokuphatha.
2. YEKA.
Abaphathi bakwa-HR kufanele basebenzise izivivinyo zokuhlola ezengqondo nezobuntu ukuze bakhombe i-narcissist ekutholeni indawo enhlanganweni. Okubalulekile kubaphathi bamahhotela kufanele kuqondiswe ekuqasheni abaholi abanezici zobuntu ezinhle, okuhlanganisa ukuthobeka, ukuhlakanipha, ukuvuleleka ekugxekweni, nokwamukela impendulo engemihle.
3. Ipenalti.
Uhlelo lokujezisa olucacile kufanele lube khona futhi lusetshenziswe ngempumelelo ukuze kuncishiswe ukuziphatha okungekuhle kwabaholi futhi kuvikelwe izisebenzi ezingokomzwelo nezingokwengqondo.
4. Ukuqeqeshwa.
Abaphathi bamahhotela kufanele bafune ukuthi abaholi babambe iqhaza ezinhlelweni zokuqeqesha nezokuthuthukisa ukuze bagweme ukuzicabangela bona nokusebenzisa kabi amandla, benze isimo esibonakala ngobuqotho nokusebenzisana.
Baphakathi Kwethu. Qhubeka ngokuqapha
Kulinganiselwa ukuthi amaphesenti angu-6 abantu base-US bathole ukuthi bane-narcissistic personality disorder. Lokhu kungase kube okokugcina njengabaphathi abangaba narcissistic, bazicabange “njengabaphelele” abavamile ukufuna usizo lochwepheshe. Kubalulekile ukubakhipha, nokho, ngoba uma ngamunye wabo ubehlukumeza abantu abangaphezu kwabangu-5 ngesikhathi sokuphila kwakhe, kube nomthelela empilweni yabantu abayizigidi ezingama-97.8. Uma wengezwe emhlabeni wonke, umonakalo odalwe ama-narcissists ufike cishe ku-3.4 billion.
Qaphela
1. Ingabe Umphathi-Jikelele wakho (GM) akanandaba nawe nethimba lakho?
Ingabe i-GM yakho ikhombisa ukungayinaki imizwa nezidingo zabasebenzi...ngaphandle uma “uyintandokazi.”
Kungakhathaliseki ukuthi ucindezeleke kakhulu ngezinkinga zomsebenzi, uzizwa ugula, noma unosuku olubi, futhi iGM yakho inesimo sengqondo sokuthi "ubani onendaba" futhi inikeza "Manje-ke? Hhayi inkinga yami. Uyabhekana nakho. Hamba uma ufuna” - unobasi othanda ukubhuqa. Lo muntu angase aqhubekele phambili futhi akuxhaphaze, angakunikezeli isinxephezelo noma anganaki amalungelo akho futhi ahlele ngisho nesikhathi esengeziwe ngaphandle kwemvume yakho, alindele ukwethembeka okungenamkhawulo. ukugodla ukunconywa ngomsebenzi owenziwe kahle.
2. Ingabe umphathi wakho uyayintshontsha imibono yakho?
Umphathi we-narcissistic uzokuxhaphaza ngenxa yezizathu zakhe zobugovu, ebeka izidingo zakho ngaphansi kwezidingo zakhe futhi akuhambisani nhlobo nencazelo yakho yomsebenzi. Angase alindele ukuthi wenze okuthile okuqondene nawe, wenze imisebenzi engafanele, akuphoqe ukuba usebenze kumaphrojekthi akhe ezifuywayo, wandise izibopho zakho zomsebenzi - konke lokhu ngaphandle kwesinxephezelo esifanele noma ukwazisa.
3. Ungubani? Kungani kufanele nginakekele?
Umphathi we-narcissistic uzohlala ekhumbuza wonke umuntu ukuthi abaluleke kangakanani, iziqu anazo, izikole afunda kuzo, amaqembu akhethekile akuzo, ama-VIP ahlangana nawo, amaphrojekthi asezingeni eliphezulu abasebenza kuwo nokuthi bahlonishwa kangakanani. thola kwabanye abasezingeni eliphezulu.
Bachitha sonke isikhathi sabo bezama ukubonakala bebalulekile. Okugcizelelwayo kusesimeni sabo futhi bangase bengeze ngisho ne-nameplate yegolide edeskini labo, babeke imiklomelo ezindongeni zabo, baklelise amatafula abo ngezindondo kanye nezithombe zabo benabantu ababalulekile.
LOKHO ONGAKUTHATHE KULESI SIHLOKO:
- For those of us who are not narcissist managers it is necessary to recognize that it is these traits that enable men and women to build successful careers and secure promotions to c-suite positions where they have the potential to wreak considerable harm and havoc on the organization.
- The hotel is beautiful and while you would like a larger paycheck, the real reason you are unhappy and want to quit is that your General Manager is a narcissist with a Dark Triad Personality (DTP) and has created a toxic work environment.
- In some research, the toxic and negative leadership style is documented in such terms as an abusive or a destructive leader, or a leader from hell.
