Ukwephulwa kwedatha enkulu kubikwe ngabakwaMarriott Hotels and Resorts kumkhiqizo wabo we-Starwood ngoNovemba 30. Phakathi naleso sikhathi, izinqubo ze-Marriott Security bezilokhu zigqama emhlabeni wonke okuphumela ezinyathelweni ezihlukahlukene zomthetho nezobugebengu ezithathwe iziphathimandla emhlabeni wonke ngokumelene nochungechunge lwamahhotela amakhulu kunawo wonke emhlabeni. Iphupho elibi le-PR belilokhu lenzeka ku-Marriott okuholele ekwenzeni uhlobo lungakwazi ukukhuluma ngokugwema izimpendulo kwabezindaba.
Namuhla uMarriott wazise bonke abangaba izisulu nezihambeli zamahhotela ngalobu bugebengu abakubiza ngokuthi “isigameko sokuphepha”. I-imeyili ichazela abangaba izisulu zobugebengu, amakhasimende akwaMarriott anerekhodi kunethiwekhi ye-Starwood Hotels and Resort:
Ngomhla ziyisi-8 Septhemba 2018, uMarriott uthole isexwayiso esivela ethuluzini lokuvikela langaphakathi mayelana nomzamo wokufinyelela kusizindalwazi sokubhukha isivakashi sase-Starwood. U-Marriott usheshe wahlanganyela nochwepheshe bezokuphepha abaphambili ukuze basize ukucacisa ukuthi kwenzekeni. UMarriott uthole ngesikhathi sophenyo ukuthi kube nokufinyelela okungagunyaziwe kunethiwekhi ye-Starwood kusukela ngo-2014. U-Marriott usanda kuthola ukuthi iqembu elingagunyaziwe likopishe futhi labhala imininingwane, futhi lathatha izinyathelo zokulisusa. Ngomhla ka-November 19, 2018, u-Marriott wakwazi ukususa ukubethela ulwazi futhi wanquma ukuthi okuqukethwe kwakusuka kusizindalwazi sokubhukha isihambeli se-Starwood.
U-Marriott akakaqedi ukuhlonza ulwazi oluyimpinda kusizindalwazi, kodwa ukholelwa ukuthi luqukethe ulwazi mayelana nezihambeli ezingaba izigidi ezingu-500 ezibhukhe endaweni yakwa-Starwood. Cishe izigidi ezingu-327 zalezi zivakashi, ulwazi luhlanganisa inhlanganisela yegama, ikheli leposi, inombolo yocingo, ikheli le-imeyili, inombolo yepasipoti, ulwazi lwe-akhawunti ye-Starwood Preferred Guest (“SPG”), idethi yokuzalwa, ubulili, ulwazi lokufika nelokusuka, usuku lokubhuka, kanye nezintandokazi zokuxhumana. Kwabanye, ulwazi luhlanganisa nezinombolo zekhadi lokukhokha nezinsuku zokuphelelwa yisikhathi zekhadi lokukhokha, kodwa izinombolo zekhadi lokukhokha zabethelwa kusetshenziswa ukubethela Okuthuthukile Okujwayelekile (AES-128). Kunezingxenye ezimbili ezidingekayo ukuze kuqashwe izinombolo zekhadi lokukhokha, futhi ngalesi sikhathi, uMarriott akakwazanga ukukhipha ukuthi kungenzeka ukuthi zombili zithathwe. Ezihambelini ezisele, ulwazi belukhawulelwe egameni futhi ngezinye izikhathi enye idatha efana nekheli le-imeyili, ikheli le-imeyili, noma olunye ulwazi.
UMarriott ubike lesi sigameko kwabezomthetho futhi uyaqhubeka nokweseka uphenyo lwabo. Inkampani futhi yazisa iziphathimandla ezilawulayo.
UMarriott uzisola kakhulu ngalesi sigameko esenzeka. Kusukela ekuqaleni, siphuthume ngokushesha ukuze sinqande lesi sigameko futhi senze uphenyo olunzulu ngosizo lochwepheshe abaphambili bezokuphepha. UMarriott usebenza kanzima ukuze aqinisekise ukuthi izivakashi zethu zinezimpendulo zemibuzo emayelana nolwazi lwazo ngewebhusayithi ezinikele kanye nesikhungo sezingcingo. Sisekela imizamo yokugcinwa komthetho futhi sisebenzisana nochwepheshe abaphambili bezokuphepha ukuze sithuthuke. I-Marriott iphinde inikele ngezinsiza ezidingekayo ukuze kuqedwe izinhlelo ze-Starwood futhi kusheshiswe izithuthukisi zokuphepha eziqhubekayo kunethiwekhi yethu.
U-Marriott uthathe izinyathelo ezilandelayo ukuze akusize ugade futhi uvikele ulwazi lwakho:
Isikhungo Sezingcingo Esizinikezele
UMarriott usungule isikhungo sezingcingo esizinikele ukuphendula imibuzo ongase ube nayo ngalesi sigameko. Isikhungo sezingcingo sitholakala ngezilimi eziningi. Isikhungo sethu sezingcingo esizinikezele singase sibe nevolumu ephezulu ekuqaleni, futhi siyasibonga isineke sakho. Sicela uhlole i-info.starwoodhotels.com ukuze uthole noma yiziphi izibuyekezo zemininingwane yokuxhumana yesikhungo sethu sezingcingo. Imininingwane yokuxhumana yesikhungo sezingcingo yilena:
Izwe | Hambayo | isikhathi nezinsuku | ||
Australia | 1-800-270-917 | 24 Amahora | UMso - Langa | |
Austria | 0800-281462 | 0900 - 2100 CET | UMso - Langa | |
Belgium | 0800-708-43 | 0900 - 2100 CET | UMso - Langa | |
Brazil | 0-800-724-8312 | 0900 - 2100 Brasilia ST | UMso - Langa | |
Canada | 877-273-9481 | 0900-2100 EST | UMso - Langa | |
China | 4001839188 | 0900 - 1800 China ST | UMso - Langa | |
China | + 86 20 38157000 | 0900 - 1800 China ST | UMso - Langa | |
France | 0805-080216 | 0900 - 2100 CET | UMso - Langa | |
Germany | 0800-180-1978 | 0900 - 2100 CET | UMso - Langa | |
India | 000-800-050-1531 | 24 Amahora | UMso - Langa | |
Italy | 800-728-023 | 0900 - 2100 CET | UMso - Langa | |
Japan | 0120901011 | 0900 - 1800 Japan ST | Mon - Fri | |
Japan | +81 3 5423 6539 | 0900 - 1800 Japan ST | Mon - Fri | |
E-New Zealand | 0800-359805 | 24 Amahora | UMso - Langa | |
Mexico | 01-800-099-0742 | 0900 - 2100 EST | UMso - Langa | |
Russia | 8-800-100-6925 | 0900 - 2100 eMoscow | UMso - Langa | |
Singapore | 800-492-2405 | 24 Amahora | UMso - Langa | |
INingizimu Korea | 007988171758 | 0900 - 1800 Korea ST | Mon - Fri | |
INingizimu Korea | +81 3 4334 2202 | 0900 - 1800 Korea ST | Mon - Fri | |
Spain | 900-905407 | 0900 - 2100 CET | UMso - Langa | |
Switzerland | 0800-561-876 | 0900 - 2100 CET | UMso - Langa | |
I-United Arab Emirates | 8000-3201-34 | 0900 - 2100 Gulf | UMso - Langa | |
UK | 0-808-189-1065 | 0800 - 2000 GMT | UMso - Langa | |
USA | 877-273-9481 | 0900 - 2100 EST | UMso - Langa |
U-Marriott waqala ukuthumela ama-imeyili aqhubekayo ngoNovemba 30, 2018 ezivakashini ezithintekile amakheli azo e-imeyili asendaweni egciniwe yokubhukha izihambeli ze-Starwood.
U-Marriott unikeza izihambeli ithuba lokubhalisa ku-WebWatcher mahhala unyaka owodwa. I-WebWatcher iqapha izingosi ze-inthanethi lapho kwabelwa khona ulwazi lomuntu siqu futhi ikhiphe isexwayiso kumthengi uma kutholakala ubufakazi bolwazi lomuntu siqu lomthengi. Ngenxa yezizathu zokulawula nezinye, i-WebWatcher noma imikhiqizo efanayo ayitholakali kuwo wonke amazwe. Izivakashi ezisuka e-United States eziqeda inqubo yokubhalisa ye-WebWatcher zizophinde zinikezwe izinsiza zokubonisana nokukhwabanisa kanye nokufakwa kwembuyiselo mahhala.
Isigaba esingezansi sihlinzeka ngolwazi olwengeziwe ngezinyathelo ongazithatha. Uma unemibuzo mayelana nalesi saziso nokubhalisa ku-WebWatcher (uma sitholakala ezweni/isifunda sakho), sicela uvakashele info.starwoodhotels.com.
Imikhiqizo ye-Starwood ihlanganisa: Amahhotela Ama-W, i-St. Regis, Amahhotela nezindawo Zokungcebeleka ze-Sheraton, Amahhotela nezindawo Zokungcebeleka zase-Westin, Amahhotela E-Element, Amahhotela Aloft, Iqoqo Lokunethezeka, I-Tribute Portfolio, I-Le Méridien Hotels & Resorts, Amaphuzu Amane nge-Sheraton namahhotela Aklanywe. Izakhiwo ze-Starwood ezinophawu lwe-timeshare (I-Sheraton Vacation Club, I-Westin Vacation Club, I-Luxury Collection Residence Club, i-St. Regis Residence Club, ne-Vistana) nazo zifakiwe.
Kungakhathaliseki ukuthi uhlala kuphi, ngezansi kunezinyathelo ezengeziwe ongazithatha.
Shintsha iphasiwedi yakho njalo. Ungasebenzisi amagama ayimfihlo aqagelwa kalula. Ungasebenzisi amagama ayimfihlo afanayo kuma-akhawunti amaningi.
Buyekeza izitatimende ze-akhawunti yekhadi lakho lokukhokha ukuze uthole umsebenzi ongagunyaziwe futhi ubike ngokushesha umsebenzi ongagunyaziwe ebhange elikhiphe ikhadi lakho.
Qaphela izinkampani zangaphandle ezizama ukuqoqa imininingwane ngenkohliso (evame ukwaziwa ngokuthi “ubugebengu bokweba imininingwane ebucayi”), okuhlanganisa nezixhumanisi zamawebhusayithi mbumbulu. UMarriott ngeke akucele ukuthi unikeze iphasiwedi yakho ngocingo noma nge-imeyili.
Uma ukholwa ukuthi uyisisulu sokuntshontshwa kobunikazi noma idatha yakho yomuntu siqu isetshenziswe kabi, kufanele uthinte abomthetho bendawo ngokushesha.
Sikukhumbuza ukuthi kuhlale kuhle ukuthi uqaphe izehlakalo zokukhwabanisa noma zokwebiwa kobunikazi ngokubuyekeza izitatimende ze-akhawunti yakho nemibiko yamahhala yezikweletu yanoma yimuphi umsebenzi ongagunyaziwe. Ungathola ikhophi yombiko wakho wesikweletu, mahhala, kanye njalo ezinyangeni eziyi-12 enkampanini ngayinye kwezintathu ezibika ngezikweletu kazwelonke. Ukuze u-ode umbiko wakho wamahhala wekhredithi, sicela uvakashele www.uthukznline.com noma shayela inombolo yamahhala ku-1-877-322-8228. Imininingwane yokuxhumana yezinkampani ezintathu ezibika ngezikweletu ezweni lonke imi kanje:
I-Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111 |
I-Experian, PO Box 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742 |
I-TransUnion, PO Box 2000, Chester, PA 19016, www.transunion.com, 1-800-916-8800 |
Uma ukholwa ukuthi uyisisulu sokuntshontshwa komazisi noma unesizathu sokukholelwa ukuthi ulwazi lwakho lomuntu siqu lusetshenziswe kabi, kufanele uthinte i-Federal Trade Commission ngokushesha kanye/noma nehhovisi loMmeli Jikelele wesifunda sakho. Ungathola ulwazi kule mithombo mayelana nezinyathelo umuntu angazithatha ukuze agweme ukuntshontshwa kobunikazi kanye nolwazi mayelana nezixwayiso zokukhwabanisa nokumiswa kwezokuphepha. Kufanele futhi uxhumane neziphathimandla zendawo yangakini futhi ufake umbiko wamaphoyisa. Thola ikhophi yombiko wamaphoyisa uma kwenzeka ucelwa ukuba unikeze abakweletayo amakhophi ukuze balungise amarekhodi akho. Imininingwane yokuxhumana ye-Federal Trade Commission imi kanje:
Federal Trade Commission, Isikhungo Sempendulo Yabathengi, 600 Pennsylvania Avenue, NW Washington, DC 20580, 1-877-IDTHEFT (438-4338), www.ftc.gov/idtheft
Uma uyisakhamuzi sase-Connecticut, Maryland, Massachusetts, North Carolina, noma Rhode Island, ungathinta futhi uthole ulwazi kummeli wakho jikelele wombuso ku: |
|
Uma uyisakhamuzi saseMassachusetts noma eRhode Island, qaphela ukuthi ngokulandela umthetho waseMassachusetts noma waseRhode Island, unelungelo lokufaka nokuthola ikhophi yombiko wamaphoyisa. Futhi unelungelo lokucela ukumiswa kwezokuphepha. |
Uma uyisakhamuzi saseWest Virginia, unelungelo lokubuza ukuthi izikhungo ezibika abathengi ezweni lonke zibeke “izexwayiso zokukhwabanisa” efayeleni lakho ukuze uvumele abangaba abakweletayo nabanye bazi ukuthi ungase ube yisisulu sokuntshontshwa komazisi, njengoba kuchazwe ngezansi. Futhi unelungelo lokumisa ukuphepha embikweni wakho wesikweletu, njengoba kuchazwe ngezansi. |
Izexwayiso Zokukhwabanisa: Kunezinhlobo ezimbili zezaziso zokukhwabanisa ongazifaka embikweni wakho wesikweletu ukuze wazise abakweletayo ukuthi ungase ube yisisulu sokukhwabanisa—isaziso sokuqala kanye nesexwayiso esinwetshiwe. Ungase ucele ukuthi isaziso sokukhwabanisa sibekwe embikweni wakho wesikweletu uma usola ukuthi uke waba, noma usuzoba yisisulu sokwebiwa kobunikazi. Isexwayiso sokuqala sokukhwabanisa sihlala embikweni wakho wesikweletu okungenani izinsuku ezingama-90. Ungase ube nesexwayiso esinwetshiwe esibekwe embikweni wakho wesikweletu uma usuvele uyisisulu sokuntshontshwa komazisi ngobufakazi obufanele bamadokhumentari. Isexwayiso esinwetshiwe sokukhwabanisa sihlala embikweni wakho wesikweletu iminyaka eyisikhombisa. Ungakwazi ukufaka isexwayiso sokukhwabanisa embikweni wakho wesikweletu ngokuthintana nanoma yiziphi izikhungo ezintathu zikazwelonke ezibika ngezikweletu. |
Ikhredithi Iyamiswa: Unelungelo lokuvala isikweleti, okubuye kwaziwe ngokuthi i-security freeze, efayeleni lakho lesikweletu, mahhala, ukuze kungabikho sikweletu esisha esingavulwa egameni lakho ngaphandle kokusebenzisa inombolo ye-PIN onikezwe yona. lapho uqala ukuqandisa. Ukumiswa kwezokuphepha kuklanyelwe ukuvimbela abanikezeli besikweletu abangaba khona ekufinyeleleni umbiko wakho wesikweletu ngaphandle kwemvume yakho. Uma umisa ukuphepha, abangaba abakweletisi kanye nabanye abantu besithathu ngeke bakwazi ukufinyelela umbiko wakho wesikweletu ngaphandle uma ususa isiqandisi okwesikhashana. Ngakho-ke, ukusebenzisa isiqandisi sokuvikeleka kungase kubambezele ikhono lakho lokuthola isikweletu.
Ayikho inkokhelo yokubeka noma yokuphakamisa iqhwa lezokuphepha. Ngokungafani nesexwayiso sokukhwabanisa, kufanele ubeke ngokuhlukana ukuphepha efayeleni lakho lesikweletu enkampanini ngayinye yokubika ngesikweletu. Ukuze uthole ulwazi nemiyalelo yokumisa ukuphepha, xhumana ne-ejensi ngayinye yokubika ngezikweletu kulawa makheli angezansi: |
|
Ukuze ucele ukumiswa kwezokuphepha, uzodinga ukunikeza ulwazi olulandelayo: |
|
Ama-ejensi abika ngezikweletu anosuku olulodwa lwebhizinisi ngemva kokuthola isicelo sakho ngocingo lwamahhala noma izindlela zobuchwepheshe ezivikelekile, noma izinsuku ezintathu zebhizinisi ngemva kokuthola isicelo sakho ngeposi, ukuze zimise ukuphepha embikweni wakho wesikweletu. Izikhungo zezikweletu kumele futhi zikuthumelele isiqinisekiso esibhaliwe zingakapheli izinsuku ezinhlanu zebhizinisi futhi zikunikeze inombolo kamazisi ehlukile (“PIN”) noma igama-mfihlo noma zombili ezingasetshenziswa nguwe ukugunyaza ukususwa noma ukususwa kwesiqandisi sezokuphepha.
Ukwenyusa izinga lokuvikela ukuze uvumele inkampane ethile noma umuntu ngamunye ukuba afinyelele umbiko wakho wesikweletu, noma uphakamise iqhwa isikhathi esithile esinqunyiwe, kufanele uhambise isicelo ngenombolo yocingo yamahhala, indlela evikelekile ye-elekthronikhi. igcinwe yi-ejensi yokubika ngezikweletu, noma ngokuthumela isicelo esibhaliwe ngeposi evamile, eqinisekisiwe, noma ngobusuku bonke ezikhungweni ezibika ngezikweletu futhi ifake umazisi ofanele (igama, ikheli, nenombolo Yokuphepha Komphakathi) kanye nenombolo ye-PIN noma iphasiwedi oyinikezwe yona lapho ubeke imingcele yezokuphepha kanye nobunikazi balezo zinhlangano noma abantu ongathanda ukuthola umbiko wakho wesikweletu noma isikhathi esithile ofuna ukuthi umbiko wesikweletu utholakale. Ama-ejensi abika ngezikweletu anosuku olulodwa lwebhizinisi ngemuva kokuthola isicelo sakho ngocingo lwamahhala noma izindlela ezivikelekile ze-elekthronikhi, noma izinsuku ezintathu zebhizinisi ngemuva kokuthola isicelo sakho ngemeyili, ukuze kuqedwe ukumiswa kwezokuphepha kwalezo zinhlangano ezikhonjiwe noma isikhathi esishiwo. Ukuze ususe ukumiswa kwezokuphepha, kufanele uhambise isicelo ngenombolo yocingo yamahhala, indlela ye-elekthronikhi evikelekile egcinwe yi-ejensi yokubika ngezikweletu, noma ngokuthumela isicelo esibhaliwe nge-imeyili evamile, eqinisekisiwe, noma ngobusuku bonke kukhredithi ngayinye kwezintathu. amahhovisi futhi ufake ukuhlonza okufanele (igama, ikheli, kanye nenombolo Yokuphepha Komphakathi) kanye nenombolo ye-PIN noma igama-mfihlo elinikezwe wena lapho ubeka iqhwa. Ama-credit bureaus anosuku olulodwa lwebhizinisi ngemuva kokuthola isicelo sakho ngocingo lwamahhala noma ngezindlela ezivikelekile ze-elekthronikhi, noma izinsuku ezintathu zebhizinisi ngemuva kokuthola isicelo sakho ngemeyili, ukuze kususwe ukumiswa kwezokuphepha. |
Umthetho Ofanele Wokubika Izikweletu: Futhi unamalungelo ngaphansi komthetho we-Fair Credit Reporting Act, okhuthaza ukunemba, ukulunga, kanye nobumfihlo bolwazi kumafayela ezinkampani zokubika abathengi. I-FTC ishicilele uhlu lwamalungelo ayisisekelo adalwe yi-FCRA (https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf), futhi leso sihloko sibhekisela kubantu abafuna ulwazi olwengeziwe ukuze bavakashele ku-www.ftc.gov/credit. Uhlu lwe-FTC lwamalungelo e-FCRA luhlanganisa: |
|
Uma Uyisihloko Sedatha Ye-European Union, futhi ufuna ukukhononda kusiphathimandla sakho sokuvikela idatha, ungaxhumana nabo ku: |
|
Uma Uyisakhamuzi SaseCanada, futhi ufuna ukukhononda kukhomishani wakho wobumfihlo, ungabathinta ku: |
|
|